From the moment I walked in, the ladies at the front counter were very nice and helpful. They…read moreanswered all my questions and were very knowledgeable. The wait time was minimal and there was only one paper to fill out, instead of an entire stack. The lady performing my MRI was very accommodating and comforting. She made sure I was comfortable and not anxious prior to starting and assured me it would not take very long. I highly recommend Premier Radiology for your MRI, upon leaving they burned a CD of images to take with me. Overall a 5 star experience.

Excellent from start to finish. Easy to follow online…read moreportal, easy convenient appointment and the staff were very professional. This is the second time I have been here and both times they have been really impressive. Top quality customer service.

Terrible customer service. They left voice mail message to set up appointment. Two hours later,…read more4:45 PM their time and mine called the specified call back number. On hold 20+ minutes listening to "your call is very important..." before I hung up. Went on line. No email or web site method to send message to ANY of their sites (in about 10 states) or to Corporate (located in MN). To me obvious this company cares only about Doctor office referrals and nothing about patient support. Have asked Doctor to refer me to different testing service.

Made an appointment for my bestie here to get her breast imaging instead of a traditional…read moremammogram. The environment is so inviting and the staff are super friendly. My friend had an amazing experience. No compression, no pressure. The scanner is super fast to complete the imaging scan and the images are way better than anything else. Highly recommended as the new way to do mammograms. Just be aware this is very new tech, so they don't bill insurance. But still worth it for sure.

The office staff were really nice. The procedure was easy but after a month I still do not have my…read moreimages. I have called many times and the Breast Center has requested them many times and we still can not proceed without the images. I did receive the letter that says their finding requires additional imaging studies but thats all. Also they do not accept insurance.

This radiology group has been extremely disappointing. Report turnaround times are slow, and the…read morestaff members I've spoken with on the phone have been consistently unprofessional and discourteous. It's difficult to understand why any physician would choose to refer patients here when there are likely better alternatives available. In my view, this ultimately reflects poorly on the referring provider. If you have the option to seek imaging services elsewhere, I would strongly encourage requesting a different referral--I certainly will in the future.

I wish I had looked at reviews. I scheduled a routine mammogram. I completed paperwork, including…read morecurrent address. Premier of Cool Springs sent my bills to my former address. After a few months, when I finally was notified of the bill- I was sent to collections. Incompetence. I paid the balance via check, even though their billing requested me to give them my credit card number (to their customer service in the Phillipines). Ascention St. Thomas and Premier have gone downhill. I'm finding new doctors elsewhere.

Such pleasant folks at bone n joint. From the moment you walk in to the time you leave. Very…read morethorough explanation of my puffy elbow and made be at ease knowing I didn't have to chop off the ol arm Thanks

From the owner: At the Bone and Joint Institute of Tennessee, we are dedicated to treating our patients like…read morefamily. We offer full-service orthopaedic care to the Middle Tennessee area and beyond. Our board certified physicians specialize in orthopaedic conditions including spine, foot and ankle, shoulder and elbow, hand and wrist, joint reconstruction and preservation, sports medicine, among others. This location in Thompson's Station will further serve our patients in the Spring Hill area.

They do a calcium score CT for $79. My chiropractor wanted to know if my arteries are clogged…read more They are very happy to help. I left my doctor's orders at home and the office staff said they could proceeded anyway. They care they took giving the procedure was great. T

I recently had an m r I at the white bridge road location in nashville, tennessee. I was quite…read morenervous. The lady in reception with glasses and a nose ring was quite cold.No smile, no good morning didn't ask my name nor did she tell me hers. The gentleman that registered me was warm and inviting fantastic job. Donna, the tech that did the m r was cold and dismissive. The lady that helped me with my M. RI disk to take to my doctor's visit. Was the task force friendly and caring.

Came here to pickup my images on a disk from another premier radiology location. I was told it…read morewould take about 5 to 7 minutes it ended up being 20 minutes. Not sure why the image wasn't initially given to me on a disk.....

Poor patient care, poor test quality, not a reputable place. Terrible front desk staff. Would not…read morerecommend.

I've been to Rayus twice in one week and it is a fabulous place. Checkin is fast and simple, little…read morewait time and staff is the nicest I've ever experienced anywhere. I will always choose this location for my imaging!

From the owner: You do not need to go far for high-quality imaging services. At RAYUS Radiology, we know that…read moregetting an MRI, CT scan, or x-ray can be a daunting prospect. That is why we make it as easy and convenient as possible for you to get the care you need. We are conveniently located off of Interstate 24 on StonecreStreetParkway near the TriStar StoneCrest Medical Center in Smyrna, TN, with ample parking for patients and their families. Our staff is dedicated to providing you with personalized attention and state-of-the-art imaging technology, so you feel comfortable throughout your entire visit. Whether you are trying to get a better sense of your overall health or just want a more accurate diagnosis for an injury or illness, we can help. We understand that some people may be nervous about having an MRI, CT scan, or x-ray--for some people, these scans can seem scary or invasive. But at RAYUS Radiology, we want everyone to know that these scans are safe, and we will do everything in our power to make sure your visit goes smoothly from start to finish. Call our Smyrna office at 615-617-6285 to schedule an appointment, ask questions, or learn more about how we can help you today.

They do not have an true open MRI--they have one that is somewhat larger than the average one but…read moreyou will still be cranked up until you are very close to the machine. I was told that it was the only one they had ever had, but I do not remember ever being in that particular machine. I would never have been able to do it so either I am going around the bend or they are already there. Wasted my morning!

What can I say about this business? Been calling for 25 minutes. When I choose my option (front…read moredesk/ scheduling) the phone will ring for 7-8 times then hang up. This is atrocious and ridiculous. What business treats customers this way. I would not recommend them to do an MRI on a gerbil.

The care is great! No issues with the quality of care. But the Billing!!!! They will only send a…read moreTEXT!!!! You will not receive a bill other than a text. The billing information that they use to bill the insurance is different than the texted bills. Customer service is no help whatsoever! Barely speak English. They also take many weeks to text you the bill. And if the patient doesn't let the person who pays the bills know that they received a text, which looks like a scam, so why would they? It will end up in collections. Who ONLY TEXTS a bill without letting the patient know that's they only way they are going to get a bill?!!!!!

Terrible overseas customer support. I called to discuss a bill that was related to a workman's…read morecompensation claim and it took well over 10 minutes for the CSR to even FIND my account. She was so incompetent. I explained that I'm getting continual text messages and emails about a balance. While I knew I have a balance, it's related to a Workmen's Compensation claim and I was calling to let them know that I will be calling when I get the claim number. The person I spoke to told me there was no balance on my account! She kept cutting me off and reading from a script, and her accent was so thick I could barely understand what she was saying. Absolutely ridiculous customer support and I would give zero stars if I could... stay away from this company if you can. Unfortunately, this company was used to read results of a visit I had to the emergency room so it was out of my hands, but if you have a choice, stay away!