This is our second time working with Clarissa and the agency. The first time was for a personal…read morearticle, which was easy. This time, however, we wanted to move our home and auto, which was more complex and time consuming. Most of the work were handled by Clarissa, which I am grateful that she took the stress off of me. On the other hand, I believe as a customer, it's best to stay communicative with the agent to make the transition from one policy to another goes smoothly. I also appreciate Clarissa for taking the time to ensure that the post-transition processes are handled, so all I needed to do was to call the former insurance company to cancel my existing policy. Tip: it's best to schedule an in-person meeting if emails, phone calls, and texts don't work for you. Sometimes, little details could be missed electronically and the quoted pricing could alter based on the more info/lack of info you provide to the agent.

Met with Dawon to review my car and home insurance, he did a great job of breaking down my current…read morecoverage and walk me through what State Farm could offer. He was able to beat my current rate. Would definitely recommend others to reach out and see what he can do for you!

Great experience.. worked with Brent and he was exceptional as well as saved me money!read more

We needed insurance on our real property in Flagstaff Arizona…read more The agent that helped us, Kaden, went above and beyond what we could have expected. He got us a great quote in record time. If you, or someone you know, needs quality, quick insurance for your home - I would recommend Kaden. He did a Great Job for me and my family. John

I am a retired (35 years) 71 y/o and am , humbly, considered a sophisticated business person …read more... CEO Fortune 500 companies etc. my wife of 49 years and I have multiple residences. This is second review I have ever made in this forum.... It is unsolicited. Pam Johnson and her team are some of the finest people I have ever met professionally. Pam is clearly a very effective leader ...her staff/team or uniformly professional, upbeat, knowledgeable, friendly, patient... I sense they would be assets to any organization with whom they were associated. In their world, they are the ATeam. GJH

I was a customer of this office and Pam's for more than 12 years, which makes this experience…read moreparticularly disappointing. After my youngest child recently left for college, I contacted the office to have him removed from my auto insurance. He no longer drives and does not have a vehicle at school. Initially, one agent told me I would need to sign a document stating that I would not allow him to drive my vehicle or I would be liable. When I called back the following day, a different agent told me that was not true, but that they still could not remove him because his permanent address remained my home and there was a possibility he could drive the vehicle. I explained that he does not have a vehicle at school and was not planning to drive my vehicle, yet the office continued to refuse to remove him from my policy. After more than a week and a half of delays, I contacted another agency and had him removed within five minutes. I was also disappointed by Pam's lengthy email stating that she was acting in my best interest by wanting to keep my son on my policy. As a single mother, I expect my insurance agent to take my financial interests and specific circumstances into consideration rather than insisting I maintain coverage I no longer need. The new agency also requested that my records be transferred, but the previous office failed to complete the transfer, requiring me to follow up again to have it done. After more than 12 years as a customer, I was extremely disappointed by the lack of professionalism, transparency, and customer service I experienced. Unfortunately, based on this experience, I would not recommend this office.

I have been here with Roger for over 10 years. Excellent customer service always. When I have a…read morequestion they are always there for me.When I had an accident they took care of me.

I love this place! This is a good group of folks. They always seem to take care of our needs and…read morefind ways to help us out. We never have to worry about anything with our friends at State Farm / Roger Downey and company. Laticia is always working with us to make sure our account is current and updated to match our needs for our family! We so appreciate this wonderful and great customer service! You guys/gals ROCK!!!! We would be lost without you! So if you need a good insurance place please go and visit them! You will be happy to have them in your corner!

I love this agency. I've had nothing but a great experience with everyone at Dave's office…read more Especially Dana and Brandi. Dave is great too! Very competitive pricing and they've helped me with my many vehicles. The coverages were great and they are awesome at making sure you have what you really need. I'm grateful to have their insurance! Dave does life policies as well and is great at doing a review at the new year to see if anything had changed or if anything new should be added. Highly recommend you check them out! They kicked progressives buttt!! Give them a call

Dave Markus is extremely professional and informative. He is very detailed in his responses to any…read morequestions or concerns that I have, and he shows a genuine interest in making sure I am getting the information and coverage that I need. Get in touch with Dave for your insurance needs. You'll be glad that you did!

Didn't get insurance but phone girl really nice so I gave a great review to this placeread more

By far, the biggest liars I have ever met! They tell me wrong rates, and lie about my policy. I'm…read moreonly with them because they're the cheapest. With Fred Loya Insurance, you definitely get what you pay for.

The fact that Gebhardt works with so many companies is why they are able to offer some really great…read morerates. When I spoke with Steve he was friendly and more then willing to answer every single question I had not matter how simple or super complex. The girls at the front desk were super nice and friendly when I walked in. Also who doesn't like looking at a huge saltwater fish tank while waiting in the lobby.

This Group is great! SO far the best Insurance brokerage…read moregroup we've dealt with. My wife and I started searching Insurance brokers when our last insurance company raised our home and auto rates to the point that we could no longer afford them. We contacted Gebhardt Insurance and set up a meeting only to see if anyone could help. Now take into consideration my wife and I are over 70 and drive maybe 7k miles a year and our cars are over 10 years old, we've been in our home over 20 years and we're on a fixed income. Our old insurance company just increased our rates with what they said was a national average of 9%. and that also reflected in our home insurance. We're on a fixed income and have never had a home or auto claim. Our conversation With Sara Beth was very eye opening. Her knowledge and experience was the best thing ever. She worked with us to find an insurance company that met our needs and cut almost 15 hundred dollars on the combination of home and auto with the same coverages we carried with our old carrier that we were with for almost 20 years. I would recommend that anyone with questions on insurance contact Gebhardt for a review. I'm sure that they can open your eyes to the complicated world of Insurance.

Yonni and his family are the best! His claims experience as a leader and time in the industry…read morereally allows him to go above and beyond to make sure you not only have the coverage you need, but understand your policy coverages and how to navigate any claims you may have. 10/10.