1. Vanguard Investments

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    Southbridge, MA

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    Vanguard Investments

    1.0 (1 review)

    Services - Vanguard Investments

    Property management

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    1 year ago

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    Alpine Property Management - Snow is supposed to be removed from dumpsters, but I guess not today :(

    Alpine Property Management

    (34 reviews)

    Refuses to inform complaintants what will be done about issues, which is required by our deed…read more Cannot get snow removed from our sidewalks. Refuses to tell me what she thinks I have done wrong. Time to complain to the board and BBB about her. Fails to enforce rules. Unhelpful and unprofessional email responses. Allows untold numbers of trespassers driving through our property but also can't get the asphalt redone as promised. Elizabeth (the supposed owner) never answers the phone. Blames owners for lack of attendance to her horribly run, inaccessible (not everyone has a computer) annual meetings. Forbids reaching out to other owners/ residents & board members though she's not getting her job done. Won't accept digital payments from my bank; they have to mail a paper check every month. Stay as far away from this company as you can.

    Live in an 8 floor building that has not had a working elevator for 4 months. This building has…read moremultiple people who are wheelchair bound. It went down the first or second week of April 2025, it is now August and it's still not working. They keep saying they're "working on it". Would just like to remind them that: "Housing providers are required to provide reasonable accommodations for residents with disabilities, ensuring equal opportunity to use and enjoy their homes. Massachusetts law also mandates that services like elevators, if provided, are kept in good working condition." This is not the first time this has happened. They've known about the elevator issues for years. Pretty sure we haven't gone a full year without the elevator breaking down for a few days/weeks/months since I moved into the building. They just never did anything to fix it properly. (We have two in the building, and one of them has never worked since I moved into my unit.) Yet they're raising their fees, therefore our rents are going up. I've always had weak knees, and now I've got a sprained one with tears in my ligaments from walking up and down 7 flights of stairs to get to work. Do you think they'll take accountability for that? Probably not. They're lucky I'm too poor to seek legal advise. These people just don't care.

    R & R Realty Management - Condominium Community Managers

    R & R Realty Management

    (9 reviews)

    Terrible people to deal with. I saw 2 rentals in Uxbridge and fell in love with the one on 16 Cross…read moreSt in Uxbridge MA. I was given a sheet of paper with a QR code. I went right to their office as I really struggle with online applications. In their office asking .Elissa for help. She said to just follow the prompts as they are not allowed to help me. It asked for my credit card. .Elissa said it won't charge me, just do what it says. When it thanked me for my payment, again I asked Melissa what was going on. Then I got all these fraud alerts. Their website brought me to a hacker website. I had to cancel my credit card. Not only that, but they refused to give me a paper application saying if I couldn't do it online it was not their problem. I left multiple messages for the owner Randall as he showed me the property and never got a call back. Very disappointed with this agency. Trying to move back to the Northbride/Uxbridge area, have awesome credit and the agency has most of the listing's. I will report them to the BBB. What they did was unconsciousable. Terrible people, didn't even get an apology...​​

    I have contact them for apartment they sent me an application through an email I tried to fill out…read moreuntil it ask for my bank information I try explain with crystal from our and our religion and I explained with regulations of being on as SSI M my boyfriend's information we weren't comfortable given it over the Internet And they did not understand the situation I had my paperwork in order in everything that they needed but they did not care I've been looking for apartment for 2 years and I really wanted the apartment had listed on border street in Northbridge Ma.I felt that they were rude disrespect and not understanding whatsoever. I will not give my information that is personal information over the Internet so someone can scan me or do fraud with my bank account, I have worked on computers for many years and I know how it works I follow rules and regulations that I have to go by but R&R didn't not care or having any understanding or any respect And a discontinue my application do because they didn't have my boyfriend information. Having everything on paper it is just as good in person than a email All we want was a place to call home. Money wasn't a problem. This unfair to all families that's not Comfortable given information over the Internet It's not safe I had all the proper paperwork that they needed for us to have the apartment This is heartbreaking and sad. I wouldn't recommend R&R To anyone do your research Nfiu not comfortable given your information over the Internet make sure you let them now

    Vanguard Investments - propertymgmt - Updated July 2026

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