Well I have to say Vape City has been the most helpful and understanding especially in my circumstances. I am disabled and it is hard for me to get back and forth. I have to plan when I go somewhere thoroughly because I can't just go back and forth like everyone else can. They were very understanding and very accommodating. Plus they were willing to answer all of my questions and was patient at waiting to see if I had any other questions. For their customer service I give them five out of five stars ***** For being accommodating and willing to work with and be willing to just wait while I figured out what I needed. five out of five stars ***** For being polite and courteous to me through the whole thing five out of five stars ***** I definitely am going to recommend Vape City to all my friends. Way to go Vape City read more

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Gotta say this store is one of my favs and my "go-to" so to speak when I'm in the area. The staff is fantastic!! They are always friendly and quite knowledgeable about what they sell. Not to mention they are extremely patient with customers like myself who probably ask too many questions, inquire about pricing of different items and prolly take too much time than they like in making a decision on which vape to purchase. Lol. The patience and knowledge the staff brings to the table is refreshing and very much appreciated! read more

"Stopped by Vape City on McCart and was really impressed. The shop is clean, organized, and they have a huge selection of products. Prices are fair and they even run good discounts, which is always a plus. What really stood out was the customer service--staff was friendly, patient, and took the time to explain everything without rushing me. It's clear they know their stuff and genuinely want to help. Definitely my new go-to spot for vapes and accessories." read more

Vape city on Alta mere is one of, no is the absolute best vape shop I have ever been to in my entire life!! The service there is 100% to my satisfaction hands down! The pricing of items there are very reasonable no doubt! It's most definitely the #1 vape shop anywhere around the dfw, I would gladly recommend it to anyone an everyone any day!!! Yall have to go check it out! read more

I walked into this location late at night and was greeted by a wonderful young man. I recently started vaping, so I was unsure what I wanted, and the salesperson was wonderful with helping me get exactly what I needed. I have gone to a couple of the shops, and I can say that every time I was met with wonderful service. I always end up spending less than I was expecting. read more

Impossible! A world without hilarious review "updates"? That is a world I do not want to live in. Speaking of morality, let's keep these two pedestrians in our thoughts and prayers. We'd love to claim that "no people were harmed in the making of this funniest Yelp reviews list," but honestly, we're not too su read more

Carolina did an outstanding job in customer service. She gave me a tour of the shop introduced the variety and the great selection of all the juices. All the items that they have here. I will definitely recommend this place to anyone. That vapes or needs just to find a good 247. A Smoke shop. read more

This place is amazing they have great prices and freindly staff that will always help you out. The vape selection is great as well as the prices for pieces are amazing. Noah and Sydney are amazing at helping find what you need. They will take care of you 100% read more

came in to the store today and experienced the best customer service from Riley. They have a great selection and Riley put me on to a whole new brand and flavor I always have the best experience at this store they are the best in Fort Worth read more

The customer service is wonderfully amazing and they help you out as much as possible. They work with you and do everything possible to make us happy I would say go here to get the vapes no where else. This store is awesome read more

Vape city is a really great place for my vaping essentials, Luis the Regional manager was very helpful and welcoming, he also helped me pick out my mod and I'm happy with it. I will continue to do business with them :) read more

Visited the Alta Mere Location and the variety and options are out of this world. Valerie was extremely friendly and knowledgeable on all the products. I will definitely be returning here for any needs. read more

Omg the service here is sooo good! The worker (Valerie) was so patient and helpful and answered all my questions! So happy I came to the new location at Alta! Definitely coming back! Thanks Valerie!! read more

Jonah was so lovely. He helped us out with everything we needed. Amazing prices great selection. Everything was clean couldn't have asked For a better experience thank you vape city the best. City read more

This place is great I love there vapes their friendliness and all of the above. Noah especially he's always so helpful when I come in and very professional definitely knows what he's talking read more

Jacob did outstanding on the costumer service helping me out on the countless amount of questions I had about the different products. He was really patient! 10/10 really nice kept store! read more

Beautiful great service great selection of vape juice, and water pipes. good location. niece is a great person super never had better experience and lots of mushroom memorabilia. read more

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