You can't count on the hours that they claim to be open. On top of that the store is poorly…read moremanaged there is no such thing as customer service there. As you can see I'm not the only one that is giving them a poor review so you know that it's true.

******************ATTENTION**************Do not buy here. They do not have a return or exchange…read morepolicy. I bought a product here, within five hours the product broke due to a defect and the owner had no solution that would make sense to a customer. He simply suggested that I fix it myself. Save yourself the trouble. There are better smoke shops in the area.

I won't go here ever again... OVERPRICED and Customer Service was sub par…read more Purchased a Leaf Buddie UI battery. Within a month, stopped working. With receipt, original box, and all accessories, I went to the shop for a replacement. Upon arriving, I let the gentleman at the counter know what was going on and demonstrated how the unit was not working. He did his check, confirmed my issue, and after 30 minutes of waiting, he had the balls to tell me "...this is a smoke shop. There is no warranty..." Contacted Leaf Buddie and I will be receiving my new unit in the next few days. Warranty replacement... So if you want service for your purchase, don't go to this horrible place... I am happy to share Smoke/Vape shoot that do have great customer service and will help if things go wrong with your purchase. Check out my Smoke/Vape list on Yelp

best smoke shop i would honestly recommend y'all to go worker is really nice they have almost…read moreeverything you really need

Great store, amazing service. I had just recently bought a new vaporizer from Blue Rat(not going…read moreback) and it broke. I dropped it, but I only had it for a few days. When i went back into the store the only option was, "we can sell you another one". Really? Didnt even try to help or empathize with me. Anyway, I went to Vapormax right off of hwy 78. Tara is fantastic! She managed to fix the vape and showed more concern and genuine interest in trying to help me than the store I originally bought it from! Everytime ive gone into the store she has provided all kinds of useful tips and just been genuinely helpful. If i didn't live so far away, this would be the only shop I went to, and honestly, im thinking of just making the drive all the time. Worth it.

Had a last trying out different flavors. Really nice atmosphere and the attendants were helpfulread more

Absolute best store for these types of products not to mention the knowledgeable and courteous…read moreservice of one individual and you know who you are!! Thank you Ose!

Guy know his business Excellent service. And the…read morerecommendations are great. The guy knows what's best

This is actually the xhale city on pleasant hill which is under new ownership…read more Dan very friendly and helpful with a lot on knowledge. The selection of products here is abundant and has everything you need. The price is very reasonable as well. I would highly recommend this location for any of your needs !

Dan was pretty awesome with recommendations especially with the Ploox flat overs and the MFU…read moredisposables

This place is amazing, the staff is so helpful and kind. They will go out of their way for you,…read moreI'll definitely come back here for all my smoke needs

If i could give this place negative stars, i would. This place is sexist, disinterested in business…read moreand over priced. I walked in here looking for cotton and juice once night. I asked the guy working what the options were for cotton, and he proceeded to show me 3 options, all price at $10-15. Who pays that much for COTTON?! i've never paid more than $7 for really good cotton, and this place was almost double that. I decided to decline on getting the cotton, but wanted to look at their juice selection. It was tiny and depressing. Very few options to choose from, and still way overpriced. A 60ml bottle was $25! That's ABSURD! if im paying $25 for juice, it's a 100ml bottle at least. On top of all of this, the guy showing me the products started at my boobs the ENTIRE TIME, which only pissed me off more. He also sounded bored and annoyed with my presence. My husband and i will NEVER be back. This place is horrible, and we can't wait for it to go out of business. It's places like this that make real vapers look bad.

They always have my juice. If I tell them to acquire a certain juice, they will always get it for…read moreme. They got a great selection of CBD and pipes too. They're very friendly and knowledgeable.

I like coming into these stores as the knowledge I end up with is on point. Aside from CBD Bath…read moreBombs or Vegan Gummies, not much for me, hence why I like purchasing gifts. The lovely Shae was generous with her time & insight on the massive inventory from the Smoke Shack. The constant invention of some apparatuses blew me away like a smoking instrument that can be chilled before usage to ease the effects on one's throat. The layout of the store is extremely clean & staged just right with dimmed lighting, colorful displays of glass, artwork, products galore including snacks, drinks & whatever else one can imagine in a smoke shop. Smoke Shack also offers a Rewards Program through Clover. For the gifts I picked up I shelled out no more than $26 & lucked up on a Cheech Glass Bag - I'll rep Cheech & Chong all day long. Smoke Shack has a small team of friendly employees assisting customers & answering nonstop questions. You do not have to indulge or partake to get expert guidance as Shae shared with me, the information was mind-blowing...pun intended. Thanks again Shae for your time & cool vibe.