Davion!!! He was amazing! Not only was he super patient with me trying to choose my flavor but he…read morewas genuinely KIND Super special I live downtown so this location certainly isn't near me but with how beautiful the customer service I just received- I DEF see myself making the trek back to this spot based on the vibe and such itself Thanks again Davion!

The only reason I couldn't give this five stars is because I didn't have the time to enjoy the…read moresmoke room with its TV and I believe pool table. Other than that, the service and selection were only second to the assistance I got from Bryan. I'm looking forward to going back.

Customer be aware! They do not stand behind their policies! "24 hour Exchange Policy"??? No way…read moreSeñor, they do NOT! They do not abide by their policies. Literally 4 min after the purchase and before leaving store premises. Just save a trip and gas to this store, go somewhere else. They are always out of vape coils and their selections on e-juice is a joke. Best luck finding what you need here. I have been a customer for about two years now and I think this was my last visit to a Vape City store.

Update 05-04-24: I received a response from Vape City to send an email to explain the negative…read moreexperience I had after purchasing an empty product. The owner and manager both went above and beyond to replace the faulty product I received. I truly appreciate both of their attention to this matter. ================================================== DO NOT SHOP HERE. Would give zero stars if I could. Terrible customer service. I used to shop here often but never again. I received an empty product before heading out of town but found that the product was empty after arriving in another city. I was told I could only exchange within 24 hours at the store in town. They were unwilling to compromise and give me a refund or even exchange for a similar product in the city I was visiting. They clearly don't care about their customers. I lost $75 on a product that was empty and could not use!

This store will soon be out of business not just because they have near Zero traffic, but mainly…read morethe shady sales rep. How are they going to stay in business if they are too scared to show you any piece of merchandise. They won't even last until 2024 ...

Never have to wait. The newest products and right match for someone whose always mismatching. The…read more"high"light of my night every visit

I highly recommend Alamo Smoke and vape for whatever you need!! For being so small, they have a…read morehuge selection of many different things. Great reasonable prices as well. The staff is always extremely friendly and knowledgeable of the product.

I was looking for some specialty items for a couple of my vape mods & Chris, the owner, gave me…read moreexceptional customer service. Each interaction has been pleasant. The store was clean & VERY well stocked. Alamo is my new favorite vape shop!

Customer service is on point! Always willing to help and suggest new vapes! I wish they had a…read morelocation closer; however when I'm in the area I stop by and stock up!

Trey is so great! He gives great suggestions based on what you're looking to find. Very personable.read more

Great neighborhood selection of vapes! Awesome customer service and knowledgeable employees.read more

First time coming here & im so glad I swung by. The gentleman inside were super helpful and…read morefriendly. Thoroughly enjoyed my experience here & will come again. They seemed to have a lot of different items but I just got a geek bar. They give you a rubber tip & let you try all the nicotine ones. Thank you guys!

I love this store, great prices, the chubby dude with the hair is always so nice, idk about the…read moreother guy i rarely see him but he's probably super nice too. Haven't had any vape malfunctions since i started buying from them. 10/10 this is my regular spot for the foreseeable future

From the owner: All your vape needs.read more

Great customer service would recommend to anyone. They answered all my questions and recommended…read moreitems that I didn't know I was looking for.

Amazing products - Travis knows his products and is very knowledgeable!…read more Pain creams is the best for pain.

Bri was fantastic. I'm new to vaping amd she was able to guide me to a good start. the location in…read moreSan antonio

I've been coming here for the last few months and the staff has always been super helpful. Daniel…read moremade great suggestions when I came in today, and I didn't realize how big their selection has gotten recently. The fogger pods are good value too, $20 for a pod. Overall this is a great shop and I'll continue to come back.