Total Wine _ Totally Awesome…read more I want to take a moment to share my heartfelt gratitude to Front End Supervisor Lori and Total Wine Associate Chris for making such a special time in my life even more memorable. As I was preparing for my upcoming wedding, I wasn't very familiar with spirits or selection, but Lori and Chris went above and beyond to guide me through the process. What truly touched me was the warmth they brought to the experience. On my second visit, Lori greeted me with the most genuine hug, something the extrovert in me absolutely loved and as stressful as this planning was, I needed it. She reassured me that she was there to support both my fiancé and me every step of the way. With their thoughtful recommendations and even spirit tastings, what could have been stressful turned into something seamless and joyful. I am deeply grateful for their kindness, patience, and care. They didn't just help me pick out drinks, they made me feel celebrated. Highly Recommended~

What a wonderful experience! From entering and being greeted by an employee to the thank you I…read morereceived after paying for my purchase, I enjoyed my time spent in the store. The highlight of that customer service was a visit with one of the Bourbon reps. Preparing for the upcoming holiday season I wanted to get the ingredients to make classic cocktails. I was introduced to new cordials, some excellent bourbon and all the accoutrement to go with them. The samples were great too. Yeah, I'll definitely be back.

Mostly the inventory didn't interest me as much as I hoped since it was one of a few that are open…read morelate . But it didn't quite cater to my taste and the over all variety of the stocked items was a bit boring. Not that it was terrible or anything just not my cup of tea.

Skyler helped us out tonight !! Great customer service !! Open 24 hours ! Second time here no…read morecomplaints

Cool staff. Veterans welcome. A very large selection of products to choose from and a points/…read morerewards system. I get my pre-rolls here. They're number two on my list for pre-rolls here in San Antonio.

The service is terrible, dude had an issue & was irritated with asking questions about the product…read more Questions that should be asked when buying certain products & it's astounding to me people like this work in the service industry with zero customer service skills. There are plenty of other stores I would recommend before coming here. The prices are also inflated more than they should be, I will drive out of my way to get what I need from shops from now on.

Really cool store!, with a lot of great options to choose from when it comes to products…read more 5 ! -Blake

just now New I've…read morebeen coming here for years and never had an issue with vapes but today I went home and after buying 2 vapes and only 1 worked. I called to see what they could do but they said they can't do anything because I walked out of store already. They did ask me to try it before I leave but I've never had issues with vapes ever until now. I spend a lot of money here so I feel that they should do something about it. It's very upsetting because vapes are not cheap and after spending that money and they don't work and the store is not going to do anything about it. If they will not do anything then I'll just take my business elsewhere

Amazing service would definitely alway shop here very helpful Sergio also was very helpful…read moreexplaining me what I needed to know

Website to order these vapes is garbage first they took my money then declined my card now won't…read moregive money back not to mention after looking further into other vapes this company is the most expensive. NEVER going back.

In an unsuspecting corner of Camp Bullis & W Frontage with an unsuspecting storefront I was greeted…read morewarmly by an associate offering samples & what I think is the owner. He extended his helping hand in my search for a red, dry bottle of wine. His knowledge of the products was evident& took the time to ask me questions before making recommendations, including what my budget is. I live in Boerne but I would be willing to take the extra time if it means supporting small with a kind owner that cares about his customers.

Great cigar and liquor selection! Very friendly and they were very knowledgeable on their whiskeyread more

Came into the shop tonight looking for some good smokes and John helped me out and let me tell you…read more He was amazing. Made some nice recommendations on some new smokes and even helped me out with an old zippo lighter I found from 20 years ago in an old tool box at home. It's because of people like John that I stay away from the liquor stores and CI places for my smokes. Customer service is king at this place ! Thanks John Pacheco!

Love this place. The staff was super helpful. I don't know a ton about cigars so they walked me…read morethrough and did a great job of explaining the differences and helped me with my selection (which, incidentally, was incredible). Their selection was amazing and the space was well acquainted. The only think I wish is that they #1 had a liquor license and #2 had some snacks i.e. peanuts, chips, something small.

Best shop ever. Need more photos…read more Photos and vids will bring more business here Very clean and good pricing

Poor customer service and sold me faulty products that they recommended. They would let me exchange…read moreor return and had horrible attitude.

This was my first time at the Bandera Rd location. My usual Fincks cigar locations are off Broadway…read moreor the one off West Avenue. I will say that service has been fantastic at all the locations I've been to and this one was no different. The employees here were very helpful in recommending new cigars to try. The Fincks brand of cigars are really a great value, inexpensive but they taste pretty good. They do have a smoking lounge inside the store but I prefer to smoke outside, and that's okay. They have tables and chairs outside for people like me. There are a lot of cigar stores in San Antonio but you will be hard pressed to find one that makes you feel as comfortable as Fincks. If you enjoy cigars and good conversation, try Fincks cigars. It's definitely a no cigar snob zone.

Nice selections and the staff very helpful. Would definitely go back. The lounge itself is…read morecomfortable and relaxing. Nice to be able to sip on some coffee and smoke your favorite stick and watch a football game .

Davion!!! He was amazing! Not only was he super patient with me trying to choose my flavor but he…read morewas genuinely KIND Super special I live downtown so this location certainly isn't near me but with how beautiful the customer service I just received- I DEF see myself making the trek back to this spot based on the vibe and such itself Thanks again Davion!

Idk the girls name but shes in there almost every time i go and shes always super helpful and niceread more