Amazing place and staff Maya went above and beyond and her customer service were truly amazing…read more Very knowledgeable and skilled at her job. R. Stocki Chillax Mode

Best prices in this area and I'm always in and out. Not a ton of selection for their MJ products…read morebut less distraction. Easier to make a choice. They sell cigars in the back too, which is great. Purchased a cigar for my partner around Christmas time, so good place to get your fave guy a gift. One stop shop, very close to home. Can't be beat.

One night my husband and I were out driving and we'd usually visit a smoke shop in Miami but after…read moredoing a search we found this one that was much closer to our side of town. The reviews had us hopeful and for a good experience to come. When we arrived no one else was in the store so we took our time browsing, familiarizing ourselves and chatting with the employee who was eager to help and answer our questions. We've been to a few other smoke shops but none as large as this one that was so well organized with the variety of products they have to choose from. We purchased what we came in for and a few extra things. The prices are comparable and the quality was exactly what we hoped for.

As a few others have stated in their reviews, Holy Smokes in West Pines just isn't the same as it…read moreused to be. I have been shopping at this location since it first opened. Have purchased numerous high priced items during that time. That will no longer be the case moving forward. My spouse mistakenly purchased a package of dry CBD and went back into the store less than 30 minutes after realizing she had gotten the wrong item and informed them that she hadn't realized the wrong item was handed to her as she asked for another variation of dry flower, not CBD. Long story short, the shop refused to exchange the item. I did not want my money back. I did not want to do business elsewhere. I simply wanted an item mistakenly purchased moments before (still unopened and sealed) to be exchanged for the item my spouse intended to purchase. Given the associate and manager had JUST sold the product to my spouse moments before, it's clear there is no consideration for customer service, particularly for those who have been loyal over the year (proof is in my rewards account history if the shop doubts how much I've spent there). As others have said, there are plenty of other options in West Pines where you won't be taken advantage of. Very disappointing given how much I USED to talk this place up.

The ambiance is fabulous, the decor is inspired by classic cigar lounges, dark leathers and low…read morelights. I have only visited 3 times, and the music was modern Latin, I loved that! The service is excellent! The cigar variety is lacking, but they are new. I most certainly will visit again

We stopped in on a Sunday night at 7 o'clock to grab a couple of packs of smokes. Jay was behind…read morethe counter and greeted us with a hearty hello, and was very helpful in answering our questions about other products and their availability. I was really impressed with the selection, and we almost went in the humidor, but my husband decided to avoid temptation! They have a huge selection of everything! Price was definitely fair, and we will be returning when we are ready to restock! Thanks so much! We highly recommend this store.

The only reason I'm giving this place 2 stars is because the staff was atleast willing to help and…read moreanswer my questions and the store was clean but other than that this place is a sorry excuse for a Vape shop. Juice line is out dated and uninteresting. The hardware was laughable. Bunch of starter kits, overpriced clones, one waaaaay over priced authentic Emma mod (which nobody wants btw) and overpriced accessories. Who in their right mind would buy a 26650 for $22.00??!! I dont know who said it was ok to use the same color scheme as most fastfood restaurants to decorate a Vape Shop but they should be locked up. "Hi, welcome to McVapes. How can I help you today?" No décor, no ambiance, no character at all. Just dull and unwelcoming. Bottom line, Unless your looking for a kangertech, some starter kits, or if you just feel like taking some hard earned cash and lighting it on fire, don't waste your time coming here. @Chef_Patina

I am recent to vaping and visited the pines store today. Connor waited on me and his knowledge and…read moreassistance was second to none. Great experience.

A good place to swing by. Exactly what you want. Valentina…read morehas great vibes that makes you feel welcome.

This lounge is a great place to relax and unwind. The music is great, and there are cool gaming…read moresetups next to the pool table. The atmosphere is welcoming, especially during the evening when the Kava tenders, Evan and Josie, are there to make you feel at home.

came in for a vape and was helped right away by this cute guy Rene. omg I love him so hawtttttt…read more great service. nice fish.

Best shop in south florida! Rene is the coolest guy you will meet! Go check them out when you get a…read morechance.

I love this place, they have a good selection of everything and the owner is super nice and down to…read moreearth and so is everyone that I have encountered there. They are very knowledgeable about their products and is easily one of my favorite shops to go too.

TLDR: They sell tampered products and will not give a refund…read more On June 21, 2026, I purchased a dietary supplement called Active MGM Blend for $85.59. Immediately after leaving the store, I opened the product and observed that the safety seal had already been broken. Upon inspecting the contents, I discovered that the bottle did not contain the advertised supplement. Instead, it contained m&ms. I immediately returned to the store and informed an employee of the issue. To document the situation, I took photographs inside the store while the employee was holding the bottle. The employee then checked another bottle of the same product from store inventory and observed what appeared to be the same issue. The employee advised me that only the manager could authorize a refund and instructed me to return the following day. The next day, I returned to the store and spoke with the manager. I explained that I had purchased a product with a broken safety seal and contents that were not the advertised supplement. The manager refused to provide a refund or otherwise resolve the issue. When I expressed concern that the situation was serious and asked whether anything would be done about it, the manager laughed. I have contacted corporate to see if they'll do anything. Will update...

THIS IS THE 250 N FEDERAL HWY LOCATION-I frequent this shop since it is close to my home. Sunday…read more4/12 I went in to purchase a vape, Lost Mary Summer Grape. I made the purchase with no issues and left the store. I opened it the following day Monday 4/13. I removed the papers and took a draw, nothing... Tried again, nothing... I went to the store and asked for a replacement due to mine being defective. The employee denied me and I asked to reach out to a manager, 40 minutes later after being told multiple times, I came back on Tuesday 4/14. They said the manager was not in and they would be back the following morning 4/15, I went to the store, asked for the manager and she explains that I left the store and it can't be exchanged. You got the bad end of the stick, she says... This is really disappointing as I am now the one who lost money, the store could have went to the Manufacturer, made an exchange, took care of the customer but that is not what they do, they offer a discount off of a new product (so they still make more money) and say, it's just policy. I understand policy, I understand people scamming people out of goods or services but when you can look into a customers account due to them inputting the phone number in their system, they should be able to see and take care of a returning customer. My only comment is not to go to this smoke shop, they don't care nor want to care.