Won't answer phone told me 2 months ago it was messed up and trying to fix it and still no…read moreanswer....

I'm a first time vaper and I went in during lunch-time to purchase my first vape stick. The staff…read morewas pretty helpful and hanging out vaping with their friends, but I didn't have time to make the purchase so I told them I'd be back later. I came around 6pm and I knew what I wanted from my previous consulting so I asked for the smok vape and some suggestions on the liquid. The front counter guy couldnt find my model so he told me I had to take the display model which is fine. He couldn't find the box for about 10 minutes so while I was waiting I asked to use the bathroom, but he said he'd get fired if he got caught letting customers in there. This made no sense to me as I just purchased 50$ worth of product and was being treated like somebody who wasn't going to make a purchase. All good, I left there with my ecig and no real instructions on how to use it. As soon as I got home, I opened the pack and accidentally pressed the button before any juice was in there burning my coils. Now I had a leaky ecig spewing juice all over my hands not knowing that the coils had to be kept wet for about 15min before turning on. I go the next morning to ask about the problem and the guy was more professional but not helpful at all. He explaned about the coils and I replaced the coils. I didn't want to burn out my coils again so I asked if he could spare some juice so I could presoak it before going home. I specifically said I would pay for it multiple times, but again it was against store policy to spare a few drops unless I pay for another entire bottle. I don't know what it is with this place, but I felt it was not a great place for people who are first time vapers as they aren't very helpful. My first visit was pretty good, but it kept getting worse... and my ecig still keeps leaking...

Be very cautious purchasing stuff from these guys. They will not stand behind the products they…read moresell. I have spent a lot of money over the years to be treated the way I was.

Vaping? This is untried ground for your intrepid reviewer, believe me! Several months have passed…read morefollowing a family member's kind donation of equipment and supplies, namely spare coils and juice. Alas, after having been surviving on the kindness of said relation, the day dawned upon which it became necessary to make a first visit to an actual Vape Store. With some trepidation, I cruised past several in my part of town, eliminating each due to darkness, visible clientele, or a host of imagined conditions within & without. Eventually, I found myself on familiar turf in what passes as downtown Hixson. I had no idea of what to expect. Actually, I anticipated either a) A store filled with sullen, hep-cat-goth-children of darkness, or b) Something akin to a late 60's "head shop". What I found was a pleasantly appointed store filled with all types of what I can only describe as 'vape-gadgets' and accessories, overseen by a knowledgable fellow who put me at ease straight-away. His opening comment regarding my novice state, "Hey, we all were or are new in this community," really set the tone. He patiently explained the various flavours, scents, and attributes of the array of juices in my requested range. And mixed the product while I waited! No goth-children or ageing hippies, however I think all would be welcome and at-ease at this friendly, well-maintained business.

I've been to a lot of vape shops and these folks are at the top of the game, and have been since…read more2012. They are leaders in innovation, produce quality products and their staff is knowledgeable and friendly. If quitting smoking is your goal, this is a great shop to get educated, and to acquire the best products available on the market.

Outstanding e-liquid and hardware selection! The staff is very knowledgeable about the vaping…read moreindustry without being too pushy. This was the first vape shop that I went to when I started vaping 3 years ago and their product and customer service stands the test of time!

Best service and nicest owner! A must stop instead of a busy crowed store…read morewith lots of hassle....easy and fast stop off to the day.

This was I thought a great store but we purchased 2 juicy bars and they both are sour and they…read morerefused to make it rite that's a lot of money to take from a customer that would have been loyal I will never go back and I will let everyone know that they are selling fake juicy bar vapes.

Love love love this place! They have the best flower and gummy options! They are my go to place…read morehere in Chattanooga

Adam the owner is by far the best in customer service! The selection at his stores are always top…read morenotch! He is knowledgeable in his products and wants his customers to have the best experience! It's clean and his prices are the most competitive I've seen around! I definitely recommend going here whether you're a regular or passing through! You WONT be disappointed! I've been a faithful customer since he opened!

Outstanding e-liquid and hardware selection! The staff is very knowledgeable about the vaping…read moreindustry without being too pushy. This was the first vape shop that I went to when I started vaping 3 years ago and their product and customer service stands the test of time!

Very good one on one service and knowledgable staff. Nice selection of juices and vaping equipment.read more

I love this shop! Ali is so friendly and they have the best prices in town. Where else can you…read moreget a puff stick with 800 puffs for $9.99!!! That is crazy!! They have lots of smoke accessories and the prices again are insanely cheap but really good quality the best grinder I've ever had and it was less than $15.00. Swing by and check out all the unique items they have you won't regret it if for o other reason than to see Ali's welcoming smile!

I called to see if a coil was in stock since they advertise as a vape shop. After repeating what I…read moreneeded a few times, the salesman sounded like he didn't know what it was and said they don't carry coils. (If you carry vaporizers- you carry coils. A vaporizer will not work without one.) I always end up unable to find what I need on weekends since most vape shops aren't open here on Sundays or evenings (when people are using and needing the products most).. My search continues.. -Changing my rating. There was a miscommunication over the phone. I like that they did send a message to let me know they do carry the supplies I was looking for. I found what I was looking for earlier today, but will do business with them in the future.

Been going here for years now and I love everyone there!! Very helpful and knowledgeable about…read morevaping, hands down the best in town!!

Your private company policy should not mandate nor dictate what I have to do. MADE us wear a mask …read more If your mask works - what's the problem. My husband did purchase menthol liquid - that started leaking from his newly purchased mod. Won't be returning or recommending to family or friends.