Don't go here. I purchased a bathing suit with the wrong size (small) bottom accidentally. I went…read moreback the NEXT day, we can't help you. She had the medium (correct size) in her HAND. She's like sorry you can call customer service I cannot do an even exchange. You need to purchase a new medium bottom and call customer service and settle it with them. Called customer service, sorry you have to ship the small to us, and buy a new bottom in the store. Well I gave them plenty of business over the years, not any more. Rude service. Poor management. No professionalism. Spend your $$$where they will respect you.

Had the most AMAZING shopping experience and it was for a bathing suit! This was due to the…read moreexceptional customer service provided by Correla and Rachel, they made the experience fun and ended up choosing a bathing suit I would have never chosen myself. They made me feel comfortable and super confident. Thank you for providing a memorable positive experience and making your customers feel like your friends. Well done!

Someone recommended this place and it did not disappoint. The owner was so helpful and patient to…read morefind the right fit for me.

Amazing for all your lingerie and bathing suit needs! The…read moreproducts and services are wonderful.

Customer service was beyond 100% Very helpful,…read moreknowledgeable, friendly She knew her stock in the store, how different brands fit, And made the whole experience fun

I needed an end-of-season swimsuit while vacationing on Cape Cod and most of the stores had…read moreswitched to Fall fashions. I looked up swimwear online and found Nelly's - what a find! I'd say thousands of suits to choose from, good prices and Nelly is so helpful! I found a suit I love in my (larger!) size right away. Thank you Nelly!

Had an absolutely terrible experience shopping here. Selection for Men's swimsuits was poor, and…read morethere was certainly no "outlet prices." I purchased one swimsuit. Later, I found a better deal elsewhere in the outlets, so decided to return the swimsuit I purchased. THEY DO NOT ACCEPT RETURNS!!!!! And you would think that a salesperson would mention this minor detail, but no. Your only warning is small sign BEHIND the cashier that is anything but noticeable. This sign is the only thing that makes it legal in Massachusetts to have no return policy. Instead of mention the return policy, the staff was able to offer rude and condescending comments. I strongly recommend any other store for your swimwear.

The sales woman was so attentive and friendly at this swimwear store (Nicole). She helped me find a…read moregreat bathing suit. She brought me many options and colors and seemed to really enjoy the work she was doing. She was happy to help and was very sociable. It was such a relief to have such attentive care while busily trying to run this errand. It was a great help and I thoroughly enjoyed this experience. There are a lot of swimsuit options with many variations in cuts. The sales woman was knowledgable about matching suit styles to body types. If you are in the market for a new bathing suit, try this store out. Be prepared that prices do not seem at all like outlet prices, and you will end up spending well over $100 for one suit, but if it is something you are willing to invest in (knowing you are getting a good quality suit), well worth the trip and money. Side note: Apparently from the other reviewer, you cannot return the suits. I did not notice this policy. It would have been nice to know this at the register (verbally) before I bought it. And I would have completely understood (since it is a bathing suit!), but would have been nice to be told prior to.

I love Cottage Surf Shop. It always has what I need and then fun things I don't need but WANT!read more

Got the coolest vans here on a whim. The staff is really nice and this was a great place to park (I…read morethink it was like $5) and walk to the beach.

Very rude associates that work at this location. I walked in earlier today and was the only…read morecustomer in the store. None of the three associates that were in the store greeted me or asked if I needed any help. I had planned to make a purchase too but with the lack of assistance, I decided against it. However, I observed an older white woman walk in and then one of the older associates proceeded to say excuse me to me and then greet the lady and ask if she needed help. It was almost as if I didn't exist. My question is why work in customer service if you dislike interacting with different types of people? That makes no sense to me. I've reported this issue to customer service and hope they train their employees to be more culturally responsive and accepting.

I was in the store today looking for a last minute bathing suit for my trip and a wonderful…read moreemployee named Yvonne helped me find my dream bathing suit. She was such a pleasure and I will return again and tell all my friends.

Love these ladies!!! They are sooooo attentive and helpful and fun!!!!! You want to support this…read morefamily business!!! We'll be back for Xmas :)

I've been to both locations of Joker's Wild, and I have never had a bad experience at either. The…read morestaff is amazing! They are very knowledgeable in terms of their inventory and what kind of things one might need to put an entire ensemble together. For a seemingly smallish place, they have an outstanding selection of both costume, themes, costume, accessories, and all at different price points. They're the only place around that carries a huge section of theatrical makeup - high-quality and far better than you would find in any pop-up Halloween shop or big box store. Highly recommended!