We showed up at the meeting location for a surf lesson on time and there was no one here. We had…read moregone to the shop before heading to the meeting site and checked in and the woman said you're all checked in and apparently never alerted anyone that they were checked in. After I called the surf shop to advise them that there was no instructor at the meeting location, I was told who we were supposed to have as an instructor apparently "had a mixup in his schedule" is what the young lady said when calling. This isn't the first time this has happened. When we did this last year same situation of a schedule mixup. The young gentleman at the shop where you pick up your wetsuits are very pleasant and helpful. I was later called by one of the managers to let me know that they were refunding for the full cost of the lesson and that we would still get our lesson. They said they were refunding to apologize for the inconvenience of waiting over 30 minutes past our lesson time for an instructor to arrive.

It's been my surf shop for over twenty years. It's one of the first places I go when I visit home…read more Obviously my go to spot for all surf needs.

Rude to locals, unprofessional, apathetic, unresponsive. Insulting. Bad vibe. I wanted to be their…read moreregular customer because I like the idea of their shop and always spend as much money as I can in my lovely paradise town of Gloucester. I am even ok spending MORE to shop here. But these guys, no. As a fanatically loyal customer I wanted to be appreciated as such. So in the end, I found what I was going to buy here, somewhere else for a third of the price.

Only stopped in a couple of times but the owner was not the most friendly. I do my best to support…read morelocal businesses and, if I don't have a good experience, I just don't return. It takes a LOT for me to leave public, negative feedback. Sadly, I am today because a very close friend of mine was treated very badly and made to feel embarrassed. If you've had a better experience - great! If you've gotten poor customer service - or have not yet shopped there and you decide to give it a try and it doesn't go well - just keep in mind it doesn't seem to be a one time thing. Maybe worth considering what businesses you support.

He ordered some merchandise and still hasn't paid...two years later! You might want to shop with a…read moremore honest shop

This place is a hidden gem . The owner will help you with anything . He listens and asks you a lot…read moreof questions and then gets you what you need . Most surf places will sell you all they can no matter you need . Mike is different. I found my new surf store. I didn't even know he was here but I see his boards all over the place. He is a famous surfboard shaper to boot .

Moved here from California! Was worried there'd not be much surfing in the New England area. Came…read moreto Rye and was delightfully surprised! Felt right at home and the staff was so nice and kind! Board Swap weekends are the smartest thing I have ever heard of! Can't wait to come up and sell two of my boards and buy a new long board from these guys! Definitely come here!

Appreciated that the staff was wearing masks and gloves, however this might be the saddest açaí…read morebowl I have ever seen. There is barely 1/2 inch of açaí as you can see from the photo when using the spoon for reference. The açaí itself was very subpar and tasted like it was a blend of other fruit juices, certainly not pure açaí.

If you are new to fishing, come here because they are friendly knowledgeable, kind and welcoming…read more If you are experienced, the ladies probable no more than you and can help. I recently bought a Van Staal vr150 and they switched it to bai lless at no extra charge. The reel price was actually a few bucks cheaper than amazon... which is bananas to think about. And the switch to bail less isn't easy, just read the comments under Craigs video on you tube. No brainer of a purchase. The ladies give free advice and share gossip from other fisherman on important topics: where the fish are and what they are chasing at the moment, what baits are hatching or being born. You get the feeling they have forgotten more about fishing than most know and will answer questions and provide advice. I am a real tight ass when it comes to budget. I support my wife and kids NOT local business. I shop here because their prices are fair and they add value buy helping with all sorts of questions. I don't get some of the comments about the store being pricey. Based upon what I have purchased their prices are fair. They have all the mass produced plastic lures like Daiwa with in 50 cents of walmarts price.... and surfland has a much larger selection. If you are new to fishing or unsure of what to buy Surfland has a friendly and knowledgeable staff. I walked one day and requested hooks for carp fishing... she wasn't sure what would be best, so she googled it on an ipad, used her knowledge and experience and discussed option and provided the right hook. Plus they have many small plug builders which can be dangerous if you have a PPA (plug purchasing addiction) I became a customer after fin and feather closed. It's a great store and I am so impressed and I will return.

Helped me get a good value reel, and didn't try to upsell me. Mugsy might initially come across as…read morecurmudgeony, but he's just a no-nonsense guy who will get you set up for fishing off the beach. Thanks! +1 They have a cat, too.

We wanted to learn SUP and we love Cape Ann, so we sought our first experience from Cape Ann SUP…read morelast year. We had the best experience! Dominic, the friendly owner, took us 3 (total novices with 3 pretty distinctly differing ability levels) out, made us feel safe, gave us fantastic guidance, and taught us key skills that enabled us to have a great experience. This was summer 2020, mid-pandemic time, and we felt safe as far as protocols and were very grateful we could still rent the boards and enjoy a lesson. We took the 2-hr option and found it perfect for our novice needs. There was nothing I was looking for that I didn't find there and nothing I'd have changed about the experience. If you're looking to learn to stand-up paddleboard, I recommend a lesson with this group! Grateful!

These surf lessons are a huge hit with my children (9 & 13). 4 - 1 instructor to participant ratio…read moremakes for a really great experience. I'm pretty sure every kid gets up on their board. The use of wet suits and boards available at the water's edge make this super easy on parents, too. Dominic and crew bring their love for surfing to the sessions and it is picked up on by their students. Lessons go into September and tend to quiet down so give it a try!! Nothing better than a quiet hour on the beach at dusk watching your kids enjoy the ocean!

Great hours and in a great area. The shop has beautiful surfboards and skateboards. They also…read morehave hacky sacks, sandals, and more. You need to save up for one of their boards but they totally seem worth it. Plus, some of their skateboards are from an eco-friendly company that plants 1 tree for every certain number of boards sold. The employees were also really chill about me having my service dog and didn't really ask any questions (they just said "hello" to him and told me how cute he was). They also told me about great places around the area since I'm currently moving here. :)

Great place! Dayo helped me out with a Carver Surfskate and hooked it up! I live in LA, but when I…read moream in Mass, they get my business because of their level of customer service! Keep it up!

My first longboard is from Hemoglobin. The location is different, but the wicked cool staff totally…read moremake up for it. The have custom painted boards, so beautiful! These boards are for cruising though and I've experienced board that are a lot more versatile and agile. Nevertheless, an awsome company. Hemoglobin is in my Blood!

From the owner: Custom Painted Longboards and Old School Skateboards including all the parts you need to make them…read morecomplete. We also sell roller skates, Surf Board wax and accessories. Monday - Thursday appointments only after 6pm please call 978-325-3947 we are super flexible and you can make the appointment same day. It's in Your Blood!

Highly recommend the surf camp as a first surfing experience…read morefor kids. My 9 year old had never surfed before and had a blast as part of the camp, though he was the youngest one by a lot. The instructors were knowlegable, friendly and fun. He cannot wait to go back next summer.

My family did a surfing lesson with Omer and Berk. It was a great time- everyone " rode" multiple…read morewaves. No one had surfed before - the instructions were easy to follow and we had a blast- will be back

Nice selection of Fresh Produce clothing. Sales associates could be a bit more hospitable.read more