Fast service with a smile! Other services: BANNERS, boxing,…read moreshipping. Convenient location near Burlington

Only one person at the desk so it was a long wait for a quick Amazon return. People left because…read moreit was a long wait.

This is my local spot for shipping Amazon returns & other UPS boxes. Managed mostly by young Gen…read moreZers the place surprisingly runs smooth & the staff quite professional.

The staff are always so friendly, I also loved the cat hanging out a few times I was there..really…read morecute. They always answer all my questions and I leave my packages with total confidence that the process will be speedy. : )

Dropped off 8 packages for Amazon today, Unfortunately, only 7 were scanned in-house. (My major…read moremistake was not checking my receipt before leaving the store). An hour later, I caught the problem and spoke to the owner immediately. He was dismissive, rude, and unhelpful. I came up with several possible solutions to rectify the situation, to which he repetitively commented, "You can't prove to me you dropped off the package". I asked to speak with the employee who scanned everything (but one) as he would remember me due to his comment, "you're so organized". The owner left me on hold and never returned to pick up the call. My warning...The owner is superficially friendly when all is well. However, I've witnessed him loudly arguing with another customer in the store just 2 weeks ago. When it comes to rectifying mistakes or customer service issues, he is one of the most unprofessional & disrespectful business owners I've ever come across

I went in this morning to get some copies made and I clearly explained to her "I need this packet…read morecopied as it is and I need the 2nd packet copied 2 sided" I explained it to her twice and she said she understood. she still copied them one sided and said "that's how I gave them to her" I had to explain it a 3rd time and she then printed both copies on one side. They then tried to get me to pay for them to shred the copies they made wrong. also other places I've been to charge per page(paper) and they charged me per side. when I mentioned it the guy who works there was very nasty and rude. I will definitely be going somewhere else from now on.

Always proffessional, and go the extra mile in service to the customer. Courteous service. A…read morepleasure.

The fast and friendly service is bar none! Every single staff member (Family Business) is…read moreabsolutely polite and kind. They always go above and beyond to meet your every need at more than beyond fair price. Everything from faxing, printing, and emailing just a few of the services they provide. Trak7 is an awesome business.

The owner had terrible customer service!! I walked up at 2:55 and their door was locked I'm…read moreassuming because of covid and limited number of people. I stood there for a few minutes before someone came out. At this point it was 3:00, when they close. He said to me we are closed at 3. I told him I just needed to drop something off for Amazon and i had the QR code pulled up on my phone. He turned me away. The lady waiting with me told him that she needed to drop something off that was due by Monday. He said no to her as well. A third lady was there and she said she just needed to drop off her package which already had it's shipping label on and was ready to go. They did not let any of us in. I expect better customer service from the owner. I am very disappointed.

I've never paid for shipping so I can't comment on prices etc. I only bring UPS prepaid return…read morepackages and once in a while, FedEx. I'm extremely pleased with the service. I also use the shredding service. The staff is knowledgeable and always friendly and helpful. Plenty of parking.

Amazon returns are very easy. You don't even need the box! You can just put item in a provided…read moreplastic bag and they do the rest for free! The one in Rhinebeck charges you even if it's in the Amazon box, if it's not taped closed.