Dissatisfied 80 Year Old Veteran The first of three…read morecontracts to fix a roof leak was 2-24-21. I spent $3,588.00 total. The first contract was to install new wood, shingles and reinstall a skylight. That work created an additional leak which was patched but didn't fix the original leak. The second contract was a new spark arrestor which didn't fix the leak. The third contract was chimney stucco repair and paint chimney but that didn't fix the leak. After the chimney repair I was told there was a small hole in the AC duct above where it's leaking. I paid an AC repairman $148.99 to tell me it had nothing to do with the leak. There were numerous return visits for water tests, roofing cement, etc. They were unreliable. There was a least a dozen missed appointments - no show, no text and no phone call. Text messages weren't answered. I was told to call when it was leaking so someone could identify the specific location of the leak but when I received a call back hours later I was told they can't "just" send someone out when I call contradicting what I was told to do. In the last text 11-3-25 I was told I had to replace the reinstalled skylight without another water test. I wasn't told in 2021 the skylight should be replaced when I signed the first contract. Replacing the skylight may be another guess like the chimney work, AC duct and spark arrestor. On 11-3-25 I asked for an estimate for a new skylight and installation then received text "OK" but never received an estimate. As of the date of this posting, 2-2-26, the roof is leaking in the same spot on the ceiling in 2021. I don't recommend Stonebridge for any roofing work, stucco painting or stucco repair. I felt disrespected for five years and don't recommend Stonebridge to senior citizens.

I am conflicted in this review, as I am aware that StoneBridge was collaborating with a HOA board…read morethat was unfamiliar with construction basics or the industry and was also working through an A&E firm as the owner's representative and the construction manager. I wish that the situation had been different. In general, there have been numerous issues that are not part of the standard construction process. It is difficult to determine whether the HOA, A&E firm, or Stonebridge are the source of the problem, or if all three are involved. Regrettably, I received five unresponsive emails from StoneBridge, which is why the rating is low. Had I received feedback and the support that was promised, I would have rated it higher, as I am not entirely certain that all of the issues are solely due to Stonebridge.

Thanks Steve and Kristin for making our reroof experience easy. The quality appears superior and…read morethe cost was less than budgeted. They were very timely and efficient. Steve was on scene daily, several times a day, making sure the Job was running to order and on schedule. Kristin was proficient from behind the scenes. It is nice to finally meet people selling a service who care. The site was prepared in a way to minimize cleanup and the job was done to order and looks great. We will definitely use them for all our future needs. Again, thanks Steve and Kristin for a job well done. The Leppers, Baldwin FL!

We called for them to come out and investigate a leak in our 7 year old roof. They came out, they…read morefixed (I use this term loosely) and left. A few weeks later the problem wasn't fixed- still leaking. So we called again. They came out and fixed again; (which means replace a few shingles, use some caulk and glue down old shingles they didn't replace. Roof still leaked. We called several times with no response. Hired a new roofer to come out and investigate and what do you know we had a HUGE HOLE in the wood under the shingles in our roof under the old shingles that the didn't investigate or look at. Apparently the area of the leak is quite common with new construction and you would think that a business like All Around Roofing would know this after 30+ years in the business. Nope, they just let the hole remain there for someone else to clean up and do the job. When I called All Around Roofing about a refund I was told: absolutely not. I was told that they don't guarantee their work for this reason and didn't have to refund anything and that they did the best job they could at the time. When I told the owner that I would have been better off going up there myself and putting Elmer's glue on the roof myself he said perhaps I should have, then he hung up on me (so much for professionalism). They replaced shingles that didn't need to be replaced, left the undiscovered hole on my roof to continue to cause damage and called it a day. I basically threw away $500 dollars into the wind. Buyer beware---DIY with a hammer, nails and Elmer's glue is a better option than these guys! Go somewhere else, these guys aren't only unprofessional they also have zero integrity and won't give you a warranty or back up their product or work. There are much better roofers out there!! There is a picture that I added here so you could see for yourself the huge hole that All Around Roofing didn't find the first or second time they came out to fix the leak in our roof.

I start by saying that my reviews of businesses have typically been positive. Usually when I have…read morea negative experience, I refrain from saying anything. In this case, the behavior of this company was so egregious that I have to warn potential customers. About two years ago, our roof was old but we never had any leaks. Our former contractor recommended John Gilmore Roofing Inc. Our first mistake was that we didn't research the company first but rather accepted the contractor's recommendation. Immediately following the installation of the new roof, we had a leak in our living room ceiling right after the first rain. Mike, the roofing foreman whom we got to know quite well, redid some of the roof shingles. A few months ago after much rain, we had puddles on our living room floor from the same leak in the ceiling. Mike repaired the roof shingles twice but the leak persisted. Finally, my husband and our current contractor found the real source of the leak. Mike came back, agreed, replaced a lot of rotted wood and did some very messy but thorough caulking. Mike assured us many times that John Gilmore, owner, would reimburse us for the repair of our ceiling which by this time was in bad shape. After our contractor repaired it, I called John Gilmore to explain that I would send him the invoice for reimbursement. He blasted me, saying that I exaggerated everything, was not paying us a dime, told me to take him to court and hung up on me. Neither he nor Mike would return any of my husband's calls. And our roof is still under warranty!!!! AVOID THIS BUSINESS.

We have used John for many years. We have a lot of rental property and he is our go-to roofer. He…read morealways does a very good and professional job. He comes quickly when called and completes the work in a timely manner. His prices are fair and he has never tried to gouge us. We've been through many roofers in the last 30 years, but John has been "our guy" for about ten years and he has never disappointed us yet.

Highly recommend for new roofing, roof repair and venting! Military Veteran owned business with…read morevery competitive pricing, communicative, responsive and professional. Felt very comfortable with Army Ants in my home and on my roof, quiet, respectful and no mess. Will absolutely use again for any roofing needs!

Ricky came out to my house to give me a quote on a roof leak I had. He was very thorough in…read moreinspecting the roof and in educating me on the anatomy of a roof and what's actually going on. The caulk along my chimney flashing had failed, causing water to seep under my roof, causing damage to the ceiling under my front porch. Luckily, it hadn't done any damage inside the house yet. I allowed them to replace that area of the roof: shingles, underlayment, repairing the flashing along the chimney. The price was reasonable. Not the cheapest, but you don't want the cheapest work; trust me on that. It's been a couple of months, many rains, and the area that was replaced is doing great. When it comes time to replace the whole roof, I'll be calling Army Ants again.

Incredible, great price, installed quickly and a really high quality roof. I'd been looking for…read morecontractors for a long time and I'm always going to use these guys now

Jimmy was very knowledgeable and helpful! I definitely recommend Jacksonville Roofing USA.read more

We cannot say enough good things about Covenant Roofing and Construction…read more From our very first contact with the company, every interaction has been professional, kind, and compassionate. One of the things that stood out immediately is that they handle everything in house. That gave us confidence and peace of mind during a very stressful time. When a tree branch fell on our home, I did not know where to begin. My husband is blind, so the responsibility of navigating everything fell to me. I have also been out of work for six months, which added to the pressure. I started researching roofing companies carefully, and it quickly became clear that Covenant was the right choice. With a previous roofing company, we were talked into using shingles they already had on their truck. We did not feel informed about our options. This experience was completely different. Cody Devore took the time to make sure I fully understood our choices. He explained everything clearly and supported my decisions without pressure. His sweet smile, professional knowledge, and steady spirit reassured me that we were in good hands. He never made me feel rushed or overwhelmed. Austin Willis served as the foreman and carried that same professionalism and kindness from start to finish. His calm confidence and genuine care helped guide us through the entire process. The crew worked efficiently and respectfully, and the final result looks wonderful. More than that, we felt supported every step of the way. I am deeply thankful for Covenant Roofing and Construction and would confidently refer them to anyone who needs a company they can truly trust.

Quick, efficient, and affordable! Highly recommend. Cody was awesome. He helped me understand…read moreeverything.

Reliant replaced my roof in March, 2017. By October, I had a leak on garage area and contacted…read morethem. They quickly sent a repair crew to fix the issue. Fast forward 5 years later, I recently found a leak from the same area. This time, Reliant still responded in a timely fashion and sent the crew in the same week. I commend the crew, Edgar and Joel, worked diligently to identify the issue. I think the first crew in October, 17 just found one spot and repaired that spot and did not search further for underlying issue. I gave 4 stars for their quick response but failed 5 stars for doing subpar job at first. I had the same roof for first 20 years without a leak and after replaced the new roof by Reliant and it leaked in first 6 months and 5 years after (twice already).

"Reliant Roofing" replaced my roof 8 years ago, and according to an engineering firm hired by my…read moreinsurance, there were "poor work practices, bad construction practices, and many more shady issues that caused my insurance to deny my roof claim. The new owners, "INTEGRITY ROOFING SERVICES" out of Orlando, FL, will not honor the 10-year warranty and repair my roof. I'm looking to file a lawsuit against NOT SO Integrity Roofing, but first I will have to pay for the repairs myself to ensure the work is properly done. STAY AWAY FROM EITHER ONE OF THESE TWO P.O.S. COMPANIES. THEY WILL STEAL YOUR $MONEY$.

Great work. Wonderful service. Needed to repair (actually rebuild) a deteriorating stucco chimney…read more Mike responded immediately to the call for help and provided a competitive quote. His work crews were highly skilled and professional let alone being very friendly. Their work was excellent and timely done, plus came in at budget. I wouldn't hesitate to use Mike again and have already recommended him to others.

We used Mike Boucher Roofing for a roof repair in September. They were very easy to deal with from…read morestart to finish. An appointment was scheduled quickly to get an estimate and when Mike came out (on a Saturday!) he was very informative and consultative. The repair was made a few weeks later and everything looks good and functions as it should. The only complaint I have was the mess that was left afterwards from some woodworking. I still appreciated the ease and professionalism of the company.