My Experience at This Clinic I took my 8‑year‑old cat in for…read morea simple blood draw, and what happened was appalling. I could hear her screaming from the back room. When I went to see what was going on, I found three staff members pinning her down. When I questioned why my cat was being restrained like that, I was told without hesitation that this was "normal." Watching my cat in clear distress, only to be told this was "the correct way" to handle her, was beyond upsetting. To make matters worse, when I later tried to raise concerns, they hung up on me and refused to answer any questions. Based on my experience, I feel their handling methods are outdated, their communication is dismissive, and their approach to distressed animals is unacceptable. I would not recommend this vet to anyone who cares about how their pet is treated.

Very poor experience with Dr. Batten who did not conduct a proper exam, missed critical issues and…read morewas dismissive of my concerns.

Previous groomers not happy at all as they hurt my baby Mickey …read more........ Don't like the idea that he has to go in the back for his needles but I totally understand he might get nervous around us ! Great nail clipping ! and happy with overall business as it's close and Mickey is happy

Great bunny care- can't recommend them enough. They are kind, respectful, and responsive.read more

Wonderful vet clinic. Very helpful, kind and inexpensive too. They came highly recommended by a…read morelocal cat rescue and I heartly second their affirmation. They really do love animals

I would like to give a good review because I like to support businesses, but the last visit i had…read morewith my dog wich has cancer and that was the reason for my visit for a lump biopsy.. the lady vet completely turned it into something else saying my dog needs blood test and indicates infection in her body.. no shit! She has cancerous tumors that need to be removed. Im so mad I payed 500$ for absolutely nothing. My dog still has her tumor.. they never biopsie it. Like I'm willing to completely switch vet clinics at this point. I'm not rich I don't have $ to spend on useless vet appointments and they do this to keep profiting and making money off people who love their animals.

The exterior to this veterinary hospital can be deceiving. It looks like a house. However the…read moreexterior is the only thing unusual about it. When Bodhi came in for his appointment we were greeted by the receptionist who already had an idea of who Bodhi was. It was really nice to know that even after a phone conversation the staff seemed to take an interest in getting to know my puppy. We only waited a minute or two until we were showed the fairly sized examination room. The room is very plain with benches and a metal examination table. Bodhi saw Dr. McLaren. Dr. McLaren is very knowledgable. She told me what to expect from the breed (Bodhi is a chihuahua) and gave me basic information about how to address them. It was good to get this kind of advice on the first consultation. Dr. McLaren went over shots, medication and future appointments that Bodhi will need. It seemed like a lot of information but she assured me that if I had any question or needed any help that I could call and they would be happy to help. Bodhi seemed to have had a great time at the vet. He discovered he was a healthy puppy, that people are gentle and can be trusted and most importantly to him, Bodhi discovered his love for treats as the vet gave him several of them and he could not get enough.

I have been using them for years (more then 10) for shots and things, they put down 2 of my dogs…read moreover the years, one for Cancer and one for Old Age, but I never really NEEDED them, until last Saturday, July 27 2019. They had met my new male cat about 3 months previous for his rabies and Distemper first shots. Had him checked over and he is in excellent health. I got him to keep Maggy, my miniature Dachshund company. Her friend and my main dog had passed away at 15 years old, Chloe. Maggy had started barking non-stop if I went out and left her alone after Chloe died. So I knew someone and I got buddy and the barking stopped and they got along great. March 2019 was his 1 year birthday. Then around july 10 2019 Maggy passed away right here at home. She was also 15 years old. Buddy seemed to take it hard looking for maggy for about a week then he started to come around. Then on the 25 of July around 11pm Buddy started acting strange meowing a lot and he peed in the Tub and the Kitchen sink, which was weird? Then Friday afternoon he started throwing up. And he was making these painful screeching sounds. Then it all stopped for a while but he would not eat and he was not drinking. Then around 12am he started drinking and by 1 am he was peeing and squeaking in pain. I felt so bad for him and now he was peeing pure blood!! I was afraid of the blood loss also. So at 9am Saturday morning I walked into the vets office to make sure they were open then ran back and got buddy. I came in and told you it was an emergency and he was bleeding and lost a lot of blood!He was so weak he couldn't walk. Do you remember your answer to me after you looked at the other girl and the monitor? "Come back at 9:45" I was shocked and I said I don't know if he will make it another hour ! then you said "well sir we have other customers" as I looked around seeing I was the only one there. I said I am a customer and I have been a customer a long time and I need you to help my cat!! And you told me to come back at 9:45 I could not believe how heartless you bunch are to refuse to look at a one year old cat who has lost blood and still bleeding and in bad shape. I left and went to another vet that I have never been to before and when they saw the cat they took him from me right away no questions asked. They had him hooked on Intravenous within a minute to help his pain and more. Buddy didn't make it and I am sure your delaying his treatment didn't help. BTW, you sent me a card when Maggy past a couple of weeks ago. Maggy was a Dog and you sent me a photo of a cat? I won't need your services anymore, I would never bring another animal to put in your care in fear of what may happen should you fall behind schedule a few minutes. When I walked out of your office on Saturday with my half dead cat bleeding from his penis, I was disgusted with the way the situation was handled. Your business is all about money and nothing about the love of animals. And money was not even a question at the time. I probably ended up paying a lot more at a strange vet when they were swamped and there was no one in your offices when I left. I would not recommend these people to anyone.

During Covid this was the only clinic taking new patients. The technician and vet looked after my…read moretwo cats with care and authority. I don't go to this vet any longer because the distance from our home to the clinic is too far with two screaming cats in the car. I would recommend them.

c'est ma clinique depuis tres longtemps. le service est fantastique d'un bout a l'autre . ils ne…read morem'ont jamais decue . tres gentils , ouverts et professionels . La Dre. Lussier est tres gentille et au point . je ne changerais jamais de clinique . merci a toute l'équipe pour vos bons soins

Dr. Finsten is an amazing vet - caring, an excellent diagnostician and all around good person…read more All our pets have been lucky to have many years of care form her.

We opted for Center town Vet. Hospital when we got our puppy three years ago. They came highly…read morerecommended by a colleague of my partner and had good reviews... and we have not been disappointed! The team is amazing, from the reception employees, the techs and the veterinarians... All truly amazing and caring for our furry baby! We have an Australian Shepherd and some medication is known to be an issue for the breed, they were on it before we even asked. They answered all our (many) questions, are always patient with us, and are not gauging on medication, shoots, food, etc. We feed our dog raw food and the vet explained the pros and cons of raw food, provided us with tips on ensuring our dog has a healthy and balanced diet, etc. We have sinced moved from downtown and the extra drive is worth it! Their hours and availability are incredible... Don't get me wrong, they are busy and this whole COVID distanciation is not helping, but we have had a few emergencies where they were able to see us withing fantastic timelines (within minutes in some cases), squeezing us between two patients or first thing in the morning if a vet was available. They have always been extremely gentle with our dog... A true testament to the love and care the whole team as Centretown Vet. Hospital is how excited our Aussie is when we go! She truly reacts as if this were her Disneyland and the staff her best friends! Would recommend in a heartbeat

I've been going there for now 5 months we my cat Archi. The personnel is great they talk with you,…read morethey care about your pet, ask questions! But i really don't like the location and the building, it's old, there's no parking for your and when you have 3 dogs there who doesn't like each other you'll get out of there with a headache! But overall they're doing a great job helping with our animals I love the fact that they have 2 beautiful cat in the clinic!!! Nice touch for the cat lovers!!

From the owner: Eastview Animal Hospital is a well equipped Hospital. We treat Dogs, Cats, Birds, Small pocket…read morepets and Exotic animal. Our Location : We are located at 261 McArthur Ave., in Vanier, 2 blocks east of the Vanier Parkway.

I'm surprised these people are able to stay in business. Told them to go ahead with bloodwork on my…read morecat. They didn't, saying they didn't have permission from me, which I had explicitly given. My cat had to suffer an extra day while these people did nothing. Theny they didn't bill me. I thought they were feeling guilty about their shoddy service, but six months later I got a call from a collections agency. The vet gave feeble excuses for why they had done this. (Luckily for me the collections agency had broken every Ontario law regarding collections. With this and me using my "outdoor voice" on them and they gave up with me).

DO NOT BRING YOUR ANIMAL…read moreHERE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I arrived at the Emergency at 6:30 am they opened at 7:00 am. My boy was the first patient. He had been throwing up, diarrhea, bloody diarrhea the entire night and was not eating or drinking for the entire day. I informed them that my sisters dog had the same thing 1 week earlier and the vet put her dog on an immediate iv drip. They told me it would be an hour for results from blood tests and to go home and wait. at 11:30 I called them wondering why no call back. the ver came on and said she was sorry she had forgotten to call. She told me that my dog should stay in the hospital for an iv and I asked if they could put him on for the remainder of the day and they said no that would not do that my dog should stay over night, I told them again about my sister and they said they would give him subcutaneous fluids and probiotics, antibiotics. They gave me instructions on how to give these medications. When they brought my boy out he was asleep and very limp. When we got him home (5 min. away) we could not even open his mouth. he DIED in my husband's and my arms about 20 min. after arriving home. This was on the 30th of December. The more I am finding out I realize he should have been hydrated immediately. But no, I brought him in at 7am and they did nothing..let him sit in a cage for 4 and a half hours with no fluids at all. I am having a very hard time not blaming myself I should have been more firm with them and more aware of how VITAL dehydration is in a dog. WHY DIDNT THEY KNOW THIS??????

Great service and great and caring people that work there. Brought my furbaby there for 13 years…read moreand they cared for him like there own

I am ambivalent about this place. I brought my rabbit in for an exam and neuter because Maloney is…read moreinexpensive and came highly recommended by other local bunny people. The vet's textbook knowledge about rabbits was top notch and she is clearly well informed about their care, diet and medical issues. However, there are a number of things she didn't know about angora rabbits specifically, and I don't expect her to, but she came down pretty hard on me for things which she thought were wrong but are 100% normal for angora rabbits (for example, small bald patches after they shed is normal, as is a high protein diet to help them produce all that fur). When I explained that it was common for angoras, instead of saying "oh, I'll look into it, I haven't worked with many angoras", she argued with me and suggested he had mites, or was going to get fat, etc. I also find her very dramatic - for example, a couple of small mats were a big deal to her, as were longish claws. I had actually clipped them a few days before but had erred on the side of caution because it was my first time. They were NOT that long - in fact, when she clipped them, she cut the quick and he bled all over the place. She did a good job on the exam and even brought out the clippers to take off a few of the mats he had on his belly. The neuter and her follow-ups were excellent and much appreciated - she called me as soon as he was done surgery to confirm everything was good. She suggested other treatments or tests I might like to have but didn't really push or upsell them. I probably wouldn't go back because I came away, each time, feeling like I was a bad pet owner and that my rabbit was at death's door. And since neither of those things is true I don't want to feel that way. However, I would recommend them to others who keep "common" breed rabbits, and to those who are a little more insensitive to scary "oh, I don't like the looks of this small fur mat!" type of comments. So in closing although I probably wouldn't go back it's not a quality of care issue, it's a bedside manner issue. And it's certainly not a price issue because the prices were very fair. I paid about $300 total for the initial exam, the neuter, and the pain meds post-neuter.