I am very disappointed with the service that you have provided. Not only you are persuading your…read moreclients to pay for absolutely, how it turned out, unnecessary services, such as ear cleaning for $52.25, which was exactly how I usually clean my cat's ears, and ears cytology for $70.98, but you made me wait for about an hour in a very tiny and stuffy room just to see the doctor and then to get the cytology result which later turned out not helpful at all, even though I was assured that printing cytology would increase the accuracy of the diagnosis a lot. Three different practitioners of your clinic examined my cat. I got charged almost $400 just for my cat's ear exam, it turned out all for nothing. I am just a full-time student who does not have a lot of money, and I guess I either will have to find more affordable services or clean my cat's ears myself without actually getting a proper treatment. You are the closest clinic to my apartment, and moving to another clinic would mean that I would have to take my cat on a bus ride (if not several bus rides), which would cause him a lot of stress. All thanks to you. Again, I am very disappointed with the service you provided.will eitherare you

I have always had a great experience at BAH. The staff are friendly and professional. If there is…read morea problem, they always follow up and are happy to schedule another appointment if necessary. I would highly recommend the team at BAH.

My Experience at This Clinic I took my 8‑year‑old cat in for…read morea simple blood draw, and what happened was appalling. I could hear her screaming from the back room. When I went to see what was going on, I found three staff members pinning her down. When I questioned why my cat was being restrained like that, I was told without hesitation that this was "normal." Watching my cat in clear distress, only to be told this was "the correct way" to handle her, was beyond upsetting. To make matters worse, when I later tried to raise concerns, they hung up on me and refused to answer any questions. Based on my experience, I feel their handling methods are outdated, their communication is dismissive, and their approach to distressed animals is unacceptable. I would not recommend this vet to anyone who cares about how their pet is treated.

Very poor experience with Dr. Batten who did not conduct a proper exam, missed critical issues and…read morewas dismissive of my concerns.

I'm surprised these people are able to stay in business. Told them to go ahead with bloodwork on my…read morecat. They didn't, saying they didn't have permission from me, which I had explicitly given. My cat had to suffer an extra day while these people did nothing. Theny they didn't bill me. I thought they were feeling guilty about their shoddy service, but six months later I got a call from a collections agency. The vet gave feeble excuses for why they had done this. (Luckily for me the collections agency had broken every Ontario law regarding collections. With this and me using my "outdoor voice" on them and they gave up with me).

DO NOT BRING YOUR ANIMAL…read moreHERE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I arrived at the Emergency at 6:30 am they opened at 7:00 am. My boy was the first patient. He had been throwing up, diarrhea, bloody diarrhea the entire night and was not eating or drinking for the entire day. I informed them that my sisters dog had the same thing 1 week earlier and the vet put her dog on an immediate iv drip. They told me it would be an hour for results from blood tests and to go home and wait. at 11:30 I called them wondering why no call back. the ver came on and said she was sorry she had forgotten to call. She told me that my dog should stay in the hospital for an iv and I asked if they could put him on for the remainder of the day and they said no that would not do that my dog should stay over night, I told them again about my sister and they said they would give him subcutaneous fluids and probiotics, antibiotics. They gave me instructions on how to give these medications. When they brought my boy out he was asleep and very limp. When we got him home (5 min. away) we could not even open his mouth. he DIED in my husband's and my arms about 20 min. after arriving home. This was on the 30th of December. The more I am finding out I realize he should have been hydrated immediately. But no, I brought him in at 7am and they did nothing..let him sit in a cage for 4 and a half hours with no fluids at all. I am having a very hard time not blaming myself I should have been more firm with them and more aware of how VITAL dehydration is in a dog. WHY DIDNT THEY KNOW THIS??????

I would like to give a good review because I like to support businesses, but the last visit i had…read morewith my dog wich has cancer and that was the reason for my visit for a lump biopsy.. the lady vet completely turned it into something else saying my dog needs blood test and indicates infection in her body.. no shit! She has cancerous tumors that need to be removed. Im so mad I payed 500$ for absolutely nothing. My dog still has her tumor.. they never biopsie it. Like I'm willing to completely switch vet clinics at this point. I'm not rich I don't have $ to spend on useless vet appointments and they do this to keep profiting and making money off people who love their animals.

Extremely disappointed with the service I received today for my boston terrier Nina. Brought her in…read morefor an emergency c-section at 7:30 this morning for her to sit in a cage stressed until 11:50. 5 puppies were lost and only 1 survived. Previous X-ray showed 8 puppies minimum. (We wanted to know how many babies to expect)Clearly Dr.Manesh doesn't know how to do his job. Or I was set up to come back if she had given birth at home. This Dr came in the room yelling at me and gave me a bill. Didn't not want to hear what I had say he's awful. This is his job he doesn't like the animal his only care in the world its only about money. I don't not recommend montreal road animal to anyone it's really really at your own risk. I came out of there with 5 diseased puppies which we're clearly alive when I brought my dog in I have video of them moving like crazy.

Previous groomers not happy at all as they hurt my baby Mickey …read more........ Don't like the idea that he has to go in the back for his needles but I totally understand he might get nervous around us ! Great nail clipping ! and happy with overall business as it's close and Mickey is happy

Great bunny care- can't recommend them enough. They are kind, respectful, and responsive.read more

The staff at Pretoria are amazing. You can tell they truly care for your pet and take such good…read morecare of them. They work so well as a team and my dog loves going there. They are kind, caring and so thoughtful. Dr. Jasmina, Dr. Baptiste and Jordan did such a great job today while the amazing Dr. Young is away. Thank you! I would recommend them to anyone.

Pretoria Pet Hospital should be the first places Centertown residents consider when looking for a…read morevet to care for their four legged friends. I've taken our dog to Pretoria Pet Hospital for almost 2 years now and it has been a very good experience. I've visited them on numerous occasions; ranging from normals visits for vaccinations to an emergency visit when our puppy ate something that made him keep vomiting. Every time we've been treated with respect by the competent and courteous staff. Pretoria is in a great location. It is close to the canal path and Bank street so it is an easy walk for anyone who lives downtown. Being able to walk to the vet is important if you don't own a car as many taxi drivers will refuse service if your pet doesn't fit in a carrier and waiting for a pet taxi during an emergency is stressful. If you do have a car, they only have street parking but the street has very few business so I don't think you'll run into problems finding a spot. We did some price comparing when looking to get our dog neutered. We found Pretoria to be competitive with others vet in Ottawa but but on the higher end of estimates. For vaccinations Pretoria cost the same amount as the other places we were considering and was more convenient. The staff is incredibly friendly and accommodating. During our visits we've seen four of the five veterinarians and they've all been wonderful. In fact, I like them so much I don't even bother requesting a specific vet when booking an appointment. The vet techs and assistants have all been very friendly and good at their jobs. They do a great job of getting our dog, who is weary of strangers, to let him take his temperature and check him out. The receptionists have all been very nice as well. They always call the day before our appointment to confirm appointments and actually call back if you leave a message. In addition, if you just have a question they'll check with a vet and call you back. This is great when you have a "my pet just _____ do I need to bring him in"" question. One time our dog managed to break off part of a knuckle bone and swallowed it. A short while later he started vomiting 5-6 times in a short period so I called Pretoria to see what they recommended. The reception was very helpful and were able to get me in to see a doctor within an hour to have our dog checked out. The vet did an examination and gave a prescription for two things to help him pass the bone chunks and keep down water. She said if that didn't work by tomorrow we should being him in for xrays and possibly surgery (all done in office). The total cost for the vet trip including medicine was around $180 and our dog recovered wonderfully after he took the medicine. Downtown is lucky to have such a great pet hospital. Yes, it is a little more expensive than some other options out in the suburbs but it is convenient and has a wonderful staff.

We couldn't be happier with the service from Beth and her team at Above & Beyond Petcare…read more Once we decided we needed walks for our Dog during working days, we contacted Beth and quickly scheduled a meet and greet. Our dog was immediately comfortable with Beth and Victoria, as were we. Prices are great, communication and scheduling is extremely easy and flexible, and our dog couldn't be happier. I would recommend Above & Beyond Pecare to anyone for any petcare need!

Above and Beyond has taken care of my little pack numerous times. They treat them like family and…read morealways makes sure they are comfortable and enjoying their time. I personally have a high energy dog and an other with separation anxiety, no matter their different needs, they both enjoy being taken care of by their favorite sitter Cat.

I. Board my cat at the Glebe Pet Hospital all the time and he likes it there they love my cat to…read morepieces

Overall excellent service and very caring staff. Price point is very reasonable aswell and…read moreappointments can be made within a few days .

I looked at several school for Bodhi's puppy education and decided to go with the Ottawa Canine…read moreSchool located on St-Laurent Blvd. The Ottawa Canine School has several classes to choose from such as puppy kindergarten, obedience, agility and Canine Good Citizen preparation. I wanted to enroll in puppy kindergarten and was glad to learn that the registration is on going. You can start at any date and will get 5 lessons of 1 hour. On his first day, Bodhi got to meet with Alana & Roxanne, the trainers, and was right at home. We were shown the proper way to have dogs greet and moved to the hall where the training happens. The training hall is large and clean. The classes have a nice flow and are very interactive. You also get to interact with other dogs. There is a small break halfway through the class. Alana is very knowledgable and Roxanne gives your dog the extra attention that they sometime need. The Ottawa Canine School also has a day care including a one just for small dogs on Thursdays. Bodhi loved his experience and since he was already familiar with the settings because of puppy kindergarten, he was immediately comfortable. The only downside that I would like to point out is that you have to reserve/cancel in advance as there is no walk-ins. I would recommend both the classes and the day care and not to hesitate to contact them if you have any questions.

Visited the Ottawa Canine School for their Fun Friday small dog play date. BEYOND disappointed at…read morethe woman who ran the playdate. Extremely uninterested and unfriendly throughout. Not to mention that when my dog tried to PLAY (GASP!) at the PLAY DATE, she wouldn't cease following him around everywhere he went and giving the whole family looks, instead of approaching us with any concerns/letting us explain my dogs noisy and energetic ways. From the moment we walked in we all felt judged and considered leaving early after being told that we couldn't use some agility equipment because we were making my dog jump "too high" (maybe 3/4 of a foot?) while we were just testing out what he would be like. I was highly considering taking Timber there for some agility classes because the facility really is gorgeous, welcoming and well-kept but FAT CHANCE now. I have no doubt that their TRAINING would be fine, but this experience absolutely ruined it for me. Such a terrible waste of my $20.