Dr. Ormsby was kind enough to follow through with the many questions I had regarding the unexpected…read morepassing of my Harry. Thank you to Dr. Ormsby and staff.

Our Bernese Mountain Dog, Bruno, recently had surgery at our regular vet to remove a tumor in his…read moremouth. Thankfully, everything came back benign. As expected, the surgery affected his appetite, but a few days later things took a concerning turn. By Sunday--four days post-surgery--he had completely stopped eating and drinking and became very lethargic. By that evening, he was barely moving. Having lost a dog years ago to kidney failure, I didn't want to take any chances, so I brought him to Tampa Bay Veterinary Specialists, where I've had good experiences in the past. From the moment we arrived, the team was excellent. The receptionist was kind and attentive, and after the initial exam, Dr. Ormsby came in and immediately connected with Bruno. As soon as she walked in, he perked up. What stood out most was her approach. Instead of ordering a battery of expensive tests, she said, "Let me make him a charcuterie plate." She hand-fed him baby food and a few other items--and he ate. She discussed a kidney test but didn't feel it was necessary based on his symptoms. Instead, she explained that some of his post-surgery medications could be causing gastrointestinal inflammation and treated him accordingly. We followed her guidance at home, and Bruno is now eating again and getting back to his old self. Too often, veterinary visits feel transactional. This was the opposite. They truly cared, and it showed. I'm very grateful we chose Tampa Bay Veterinary Specialists.

My crazy little kitten "captain jack sparrow" decided it was a wonderful idea to eat a lot of…read moreribbon from a toy. They did a wonderful job caring for him from start to finish and helped us be at ease during that scary/stressful time. The facility was immaculately clean. I would highly recommend

They were wonderful to us in a tough moment. It was going to be very expensive to give our dog late…read morenight emergency care, but I expected as much. I'm not sure what many of these reviewers think an emergency room costs without insurance. They did not charge us the full price when they realized that our dog wasn't going to make it. They did not take advantage of us. Instead, they let us hold him while they put him down. It cost $600. I did not find this expensive for emergency care. They provided paw prints and nose prints and sent a card a week later.

I'd rate less if possible although the technicians and front desk personnel are very helpful. I…read morelost my cat in part due to their negligence in detecting a urinary tract infection and repotring the results to me. Then I just tried to reserve a spot for my dog at the boarding facility which I have used in the past. They mandate a vaccine which is usually every year for every 6 months when boarding (bordatella) so added expense, then they will not consider the results of a titer test and if your animal has immunity to that disease through the titer test they insist on vaccinating your pet plus they need a physicial before they give immunizations. Such a money grab. Do not go here unless money is no issue and if you have concerns over your pet. Overimmunizing is not good for your pet!

End of life care for my fur baby was so compassionate for the entire family. Very clean,…read moreprofessional and caring. Thank you for walking us through our loss.

There's an employee at register one. She's checking out one customer. I stand in line behind the…read morecustomer. When I get up to the register, she tells me that that register is closed and to go to register three. I go walk over to register three. There are three people in this lane. I watch a woman walk up to register one and that cashier check her out. So I go back to register one. Because the three people in front of me have a lot of items and I only have a couple. When I get to register one, she tells me again this register is closed and I'll have to go to another register. I just set my basket down and walked out. Worst customer service ever. And the woman she checked out in front of me? She was in line behind me the entire time. So she got to skip and I kept being pushed to the back of the line. I will never come back to this location. This literally just happened 15 minutes ago.

Buyer Beware: PetSmart Clearwater (North and South), does…read morenot honor their advertised prices. What you see online is not what you will receive in-store. //Issue: PetSmart . com advertised live fish (as seen in the attached), for a promotional sale for fish bought in the store. The price was not honored. Who is to know if any advertised price will be honored? The Manager will say that is only for "feeder fish", but that is not what their site depicts. This is not complicated the PetSmart add shows the specific fish at the specific price and yet the managers will literally ignore it and say well that's only for feeder fish. This is the definition of False Advertisement.

My 6 year old rescue bulldog has a corneal ulcer. His regular vet treated him and after a week…read morethere was little improvement. She simply told me to keep giving him his eye drops, and bring him back in a week for a re-check, and if it hadn't improved she'd probably refer him to a specialist, Now why, if your plan hasn't worked in a week, would i follow it another week before you give up? So i called Beacon and spoke to Ambar regarding bringing him in for a second opinion. Ambar was awesome. She was friendly and professional, she asked good questions and actually listened to my answers and concerns. She was honest, that there may not be anything else they could do except to refer him to a specialist. Well, i was seeking a second opinion so i did recognize that opinion could mirror the first opinion, but Ambar did share the things that made me nervous, and she clearly displayed obvious empathy for my concerns and most importantly for my dog, so after she volunteered an explanation of the costs i decided to take my little buddy to them. When we arrived Ambar came outside to meet us. She talked to my dog, making an obvious attempt (successfully) to put him at ease, and escorted us inside. She was very professional, but also friendly and my dog immediately liked her. I doubt it was more than 10 minutes that we waited before our tech came in the exam room. She introduced herself and her first effort was to calm my dog, Then she got a very thorough background, also asking good questions and listening to my answers. My dog was so comfortable that he sprawled out on the couch next to me and took a nap. She wanted to take my buddy boy in another room to get his vitals but he resisted and she simply said nevermind, he's nervous so we'll get them here. But I insisted and told him it was ok, so he went with her. After she brought him back, She told me the vet would be in shortly after she reviewed the case. Perhaps another ten minutes went by before Dr. Scheppke came in. She, too, introduced herself to my buddy boy, and then she reviewed with me the notes, problems and concerns. Another person who asked good questions and truly listened to my answers. Dr. Scheppke actually sat down on the floor to examine buddy boy, and she was sweet and loving toward him in the way that only a genuine dog lover can be. After the exam, she told be she was going to go write up her plan and would be back shortly to review it with me. It wasn't very long before she was back, and she reviewed her plan, including the costs with me. I had questions which she patiently answered while my buddy boy laid next to me calmly snoring. I approved her plan which included a couple new tests and new meds, and she took my buddy boy off to the treatment room. After treatment Dr. Scheppke came back in to review treatment, explain the things i needed to do at home, and to answer questions. When all was finished, Ambar came back to get us, asking how it went, what were they able to do, making a fuss over Buddy boy, and once again showing she cared. At no point during the visit did anyone make me feel rushed, quite the contrary. EVERYONE acted like they had no concern in the would except for me, and my dog. Rescue dogs often come with emotional baggage, and fears that may appear unfounded, but to the dog, they are quite real. My dog is no exception. At every point during this visit, every single staff member made every possible effort to calm his concerns and avoid his triggers. The empathy they all showed him was heartwarming and obviously quite genuine. When it was time to check out, everything was exactly as Dr Scheppke said it would be, including the cost. Yes, it was pricey but considering the quality of the care we got, i felt it was quite fair. A couple hours later Dr. Scheppke sent me an email which included her written report of the problem, the treatment and the things that i needed to do for him. It was a clear, well written summary on the entire visit. I hope you never need to utilize Beacon's services, but if you do i would recommend them as strongly as I possibly could. Buddy boy, who likes everyone but trusts no one, was so comfortable there that he didn't want to leave, and that's the best review they could get.

I am not saying this is a bad place for pet care and the staff is incredibly kind. And I knew what…read moreI had to pay because they gave me an estimate. My dog had a small mass on her tail removed 2 days prior to this visit. One of the 2 stitches was gone. Of course, it was an hour after my regular vet's office closed. This is the contents of my bill just so people can be prepared. Reminder, this was to replace 1 stitch (suture). And I just found out they aren't the only 24 hour emergency pet care in St. Pete any longer, the is another on 4th St. Exam: $169 Wound care $147 Suture $252 Bandage $126 fell off her tail within an hour Augmentin $136 (available at CVS for $22) Caprofen Injection $106 (available on line multi dose vial for $85) Total bill $938.53 (double what the original procedure cost by my vet) This place is outrageously overpriced, remember this was to replace 1 suture.

I've worked with Shari and Jim as a veterinary student and veterinarian. I'm also a client of…read moretheirs. They do a fantastic job with my pets! I'm extremely picky and a nervous mom, but they put me at ease. Having a pet sitter who is also a Certified Veterinary Technician is such a comfort! I know that they will alert me or get my pet treated the second they notice anything wrong. They monitor food intake, behavior, elimination and anything out of the ordinary gets reported. They also take care of my home, my plants, gather the mail, etc. Shari even called me once because I didn't ask her to feed my fish, and she wanted to make sure I hadn't forgotten. They are trustworthy, reliable and most importantly, my pets LOVE them.

From the owner: Pet Sitting, Cat Sitting, and Dog Walking services offered by Certified Veterinary Technicians.read more

Thank you so much for the kindness, compassion and empathy through this very difficult time with…read moreour dog Sampson. Nothing but professionalism throughout the whole process.

Faithful Friends Pet Cremation is staffed with kind, loving, and compassionate people. They're…read moregenuinely sorry for the loss of your beloved pet. They answered all of my questions and made a very sad, stressful day a little bit better. The Rainbow Bridge urn is beautiful.

Vets are knowledgeable and caring. Prices are a little high however. Been otherwise satisfied with…read morethe service. Rarely have to wait too terribly long.

The staff and doctor were so great with our kitty. The most detailed and informative printout of…read moreeverything that was told to us about our kitty was given to us at the end of our visit. The same detailed printout was given about our kitty's lab results. So far I definitely recommend this vet!!!