By far the worse place ever to try to rent from. I should have listened to my friends and coworkers…read morebut I wanted to give Mendo reality the Benefit of the doubt. My boyfriend and I put in our applications, got accepted through Mendo reality and asked to apply for a house on Lorraine road in Ukiah going for $1635 a month. We waited and waited and waited for a call back. A week and half went by, no phone call. So we called them and Katie, the gal at the front desk had told us that she was meaning to call us and get back to us but she FORGOT but was happy to inform us that our applications did get accepted and she is just waiting to hear back from her manager to sign a few papers off. Her manager was busy that day going over inspections on other properties. So another week goes by, and I get a phone call from Katie stating that we didn't get approved because the owners decided to go with someone else. That was understandable so I told her thank you and left it at that. A couple weeks go by and I see that the house is still on the market. So I question and Katie then says, "oh the owners have decided to sell it so it should be off our website by weds 4.5.17" We kind of start questioning ourselves and my boyfriend decides he wants to try again for another place on sherry drive that was going for $1895 a month. We wait and wait and they finally call us back and Katie says that we were just shy $250 for qualifying for that house. I didn't get upset because that house was fairly expensive for what they were asking for anyway. I noticed that the house on Lorraine was still on the market and was again questioning to myself as to what was really going on with that house. So we decided to go with another house. Katie then said the house we wanted to apply for house on Jackson that was going for $1400 was also owned by the same people who own Lorraine. So I doubt you will get it says Katie. By then I was confused because If we got denied because "somebody" else got the house on Lorraine, why would we be automatically denied for a house that was $235 less then what we first wanted? And if your telling us that we were only $250 shy of getting the house on sherry that $1895, why should we be threatened of getting denied for something that is $1400? By this time we are upset and begin to ask questions. Katie's next excuse was that we had to be married to combine our income together that is why we are having a hard time getting a place. At this point in time I'm thinking Katie doesn't know how to do her job so we pull in the manager because Katie isn't advanced enough to explain in a professional matter how their system works. So I told the manager everything that she's been telling me and Katie is behind her denying everything she's been telling my boyfriend and I. I laughed and said this is just ridiculous I would my like my papers back. I'm a registered dental assistant, my boyfriend owns his own shop. We are expecting another child in the fall. We pay our rent on time we are clean and very organized people. We have great references. There should be nothing wrong with us finding a place together through a rental company. Clearly the income is there but Mendo reality has told us lie after lie after lie and it's made it very difficult for us to get a place. And Katie who works in the front clearly needs to go back to school to study about property management because she has made it very difficult and has been ALL over the map with us with just bullshit lies. She said she's going to call you back and then never calls. You have to end up calling them. They are just so unorganized there and it just goes to show how much they are disliked because I wasn't hearing anything good about them in the first place. I should have listened to my coworkers, my DOCTORS that I work for. I should have listened to my PROFESSIONAL coworkers. Mendo reality is a joke and I feel very sorry for them that they hired such a unworthy uneducated young women "Katie" to work the front desk. She's awful at explaining things and I feel sorry for whomever goes in there and has a hard time with trying to simply get a place there. Never again will I go through Mendo Reality. As my coworkers say VERY UNPROFESSIONALISM and a waste of time.

They charge you $25 for an application fee before they even allow you to see a property. They use…read morepictures that are between 2-3 years old in their listing and unrepresentative of the actual conditions. Their website listings are not updated. So chances are that you pay them $25 and then either the apartment goes to someone else or you decide you don't want it and they made their greedy little fee. Also, when you try to make an appointment to see a property, they say that you have to wait until they are ready to show it to a group of people at the same time. Overall demeanor was standoffish and lecturing-they are used to dealing with unhappy customers and instead of improving, they have decided to treat the customer in an adversarial way.

Had a tech wondering around looking for plumbing leak. At first I didn't trust the random person…read morewondering in my carport looking for leak explained to her that needing plumbing she said which means nothing for someone needing plumbing. Confusion and frustration does not give me confidence in this company

This company doesn't appreciate space and timing of the person paying the rent especially during…read morethe holiday season. I was Forced to pay my rent on an ap in which I've always just paid in the mail and during this time another man was complaining about this company and was lucky that he was able to leave and buy his own house. Furthermore during the holiday season i didn't realize i was hosting a holiday open house (sarcasm) I have people invading my space during the holiday season in which these projects could be tabled until next year after the busy holiday season. There only one star rat no stars should be rating just be lucky that I'm paying the rent right now. How they are still in business is truly amazing (sarcasm) I don't like this and the people paying mortgages being me and rent should be considered but was completely discarded. Which is disappointing and disrespectful 100 percent!

This place is an absolute nightmare and is truthfully the worst property management company that I…read morehave had the misfortune of attempting to rent through. It seems as though this company's primary goal is to extort individuals into applying and paying application fees, in order to view any of the properties or to even be considered for them you are required to submit and application and pay an application fee. Once this is done, they run your credit and keep your application on file and then from that point on business is finished. Once they receive the fee, they no longer feel the need to help you or to do anything further on their behalf. This business has horrible business practices and customer service. They make it especially difficult, at first I wasn't sure if they were maybe racist or only liked renting to locals. We had decided to pursue relocating to the area. However after our experience with this rental company (which seems to be the only one in this town) we decided to no longer pursue moving to the area. I couldn't tell you the motives behind why we experienced such a poor level of business standards or why all of the staff here were very unhelpful (being nice labeling it as unhelpful). All I can say is that the staff members we spoke with were rude, condescending and I was left thinking perhaps they do not like renting to outsiders or people not originally from this town. The lack of professionalism and care for the customers is one thing. But to require applicants to submit an application and pay fees only to write them off completely left me feel completely taken advantage of and left a very bad taste in my mouth. Honestly, even the response to the other comment left on here was very unprofessional and assumes no responsibility or accountability on the company's side. The experience was awful enough that I felt compelled to warn others so they would not have to waste their time, money or energy the way we and some many others have. We both have excellent credit and very secure jobs.

They will charge you $40 to fill out a rental application that also comes with a background check…read morethat includes a credit report and tenant screening. I went through the whole process since I was interested in renting a property. The background check came up just fine since I don't have prior evictions and have always paid my rent. After few days waiting for them to give me an answer on wether they were going to give me a date to go visit the property in person, they finally came up saying that they were still processing my application and they were calling my prior landlords to verify with them... verify what? You already did a background check? That's a huge red flag and I don't allow this to happen. It's just the common behavior of a scammer that after they get what they want they pull up a excuse to make the process tedious and you never get to rent anything. I honestly don't believe that they ever had a property for rent and the whole time. I also read their Google reviews and everything sounds very similar to what I experienced. But here I am giving them a the and only one-Star review in Yelp!

I ran across broker Steve as I was enjoying a nice cold beer. This man opened my eyes to everything…read morefrom good food to building permits in Mendocino County. I was very honored, and pleased to cross paths with this man and his business. #MoneyMikeChallenge

They are a very kind and make you feel like you are important, they also don't try to upscale you…read moreand your needs are very important

This company is horrific. They have no concern or care in regards to the consumer. Their office…read morehours are M-F 8:30am-5pm strictly, no exceptions. The reason provided was due to Covid (which was 4yrs ago). This company requires that you blindly submit an application and apply prior to seeing any of the rentals they have listed. Once you apply and they run your credit then they still will not show you the rental and if they do it will be during your working hours. When addressing the difficulties their business practices create for those looking to relocate to the area through this company, you are then advised that they put people through much worse and some people come from out of state and experience even worse. Wow, way to consider the consumer, run their credit and then provide them with nothing. This was not only shocking but appalling. The credit check they run apparently lasts only 6months, you'd be lucky to even be able to view a property during this timeframe. I wish to inform other consumers contemplating using this company, they are not for the consumer, they said they get tons of applications apparently (aka you don't matter to them as a consumer). Their business practices are questionable and there is absolutely no care or concern held for those applying. It feels as though you are taken back to in the 1960's era and severely mistreated with no care or concern. I will also express how incredibly condescending some of the people representing this company will be when speaking with them. I have never experienced such negativity or bad business through any other property management company. Please analyze the facts and be aware of the circumstances surrounding a decision to do business through this company. To say that this has been an absolutely terrible experience is an understatement.