If you're looking for an ENT, look no further…read more From making an appointment online to your diagnosis and treatment, this place is as good as it gets for a medical practice. We've gone here for a few different situations and have left satisfied. Great hours, great, friendly doctors. The waiting room even has some small toys and books to keep little ones occupied.

I made an in-person appointment for a hearing aid consultation and arrived on time with paperwork…read moreconfirming my appointment. I was then told, "So sorry, your appointment wasn't in the system," and that they couldn't see me because the machine wasn't working. I find it very concerning that my confirmed appointment somehow wasn't in the system, and then, conveniently, the equipment was also unavailable. Whether the two issues were related or not, the experience certainly left me questioning the situation. What makes this even more frustrating is that my health insurance had recently dropped this provider, but I was still willing to keep the appointment and pay out of pocket if necessary because I wanted to move forward with my hearing care. After being treated this way, I've changed my mind. I will not be returning and will take my business elsewhere. Patients deserve better communication, organization, and professionalism--especially when they take the time to make and confirm an appointment.

I had a wonderful experience at HCSC. I underwent a septoplasty by Dr. Rosemary Ojo from Englewood…read moreENT. The practice uses this center for most of their procedures. Everything from start to finish went fine, and I was very happy with the level of service I received from this facility. In the week leading up to my surgery, I received several calls from both Englewood ENT and the Surgery Center to ensure everything was set for my procedure - from paperwork to schedule changes and beyond. I prefer more information than less, so I was happy to receive even a quick phone call or text to update me on even the slightest change. The hardest part about this center is the location - it's really tucked in to a bizarre neighborhood in Fort Lee. However, the location sent me a direct pin to the front door which really helped. (When looking it up on Google Maps, the ETA was slightly different. The listed location on Google Maps is not as accurate at the pin they provide, so use the location that the text message sends out.) I was also grateful for the message about the parking they sent beforehand - the place is undergoing construction and they gave us a head's up about how it may be different to find parking. Obviously, for a surgical procedure, one can expect to be there early to make sure everything runs smoothly. I arrived 90 minutes before my scheduled time (7:30am). The gentleman at the front desk was kind and informative. You basically submit everything before you go, so you only need to sign some paperwork before you go in. The waiting room is also very chill and comfortable, with a TV screen that gives you up-to-date patient information so your guest can know what's going on. Upon entering pre-opt, every person was lovely, kind, and informative. Shout out to Elmer who took my pre-opt notes while I was getting ready! I am a talker (especially when I'm nervous) and the nurses were very happy to engage in conversation with me. While I was finished and waiting to wake up from anesthesia, the Center and doctor called my dad to let them know how I was doing. Upon waking, AJ took care of me - she's awesome! I was out and ready by 11am. I really could not have asked for a better experience!

I was skeptical about going to the surgery center at first. I do not like driving in Fort Lee, NJ!…read more I took a dry run so I would know exactly where I was going. I discovered I needed to allow lots of time for traffic, especially in the morning. They called me pre-op to get all the necessary information and answered all my questions about my transportation. I was having local anesthesia, so I was able to drive myself home. When I arrived I was greeted and made comfortable in the waiting room. It is very clean! Pre op nurse Elmer did everything correct. Thank you to Josephine, RN who visited me in pre-op. It truly helps when you are a little nervous to have kind and considerate people speaking to you! They informed me of exactly what would happen. Or Nurses Cristina and Karen and Dr. Ekstein spoke with me pre op and during procedure so I knew exactly what was going on. Everything went according to plan. My recovery room nurse Lorraine gave me written and verbal instruction, offered nourishment and assistance, answered all my questions and saw me safely out of the building. I was very impressed with the center, the staff, the kindness and professionalism. I am a nurse and it's pretty hard to please us! A+ in every way.

Dr Agarwal and the entire staff are professional, courteous and caring!I could not have experienced…read morebetter results from the treatment and service provided by this great team!I recommend anyone with issues and fears to allow this wonderful group a chance to help you.

I saw Dr. Agarwahl for an annual check-up. He was thorough and very pleasant. Easy to talk to. I…read morehighly recommend him.

The doctors are good, but the office staff has made it nearly impossible to access proper care…read more My doctor at Bergen Medical ordered an MRI and told me to see him again to review it in 2 weeks. Unfortunately, it has been 2 weeks and the referrals department refuses to submit the required forms for my insurance's prior authorization. I have gone back and forth with the office, and no one I speak to can provide an answer as to why they won't submit the forms. I was initially told when I called the office that my MRI had been authorized and I could go ahead with scheduling. I scheduled and my husband took the day off to bring me for the scan, but then my insurance told me I was NOT actually approved. I called the office again and I was told yes, the pre-auth process had not even started. I clarified with the referrals department to make sure there was nothing further they needed from me. The woman I spoke to rudely told me that it hadn't been done because she assumed I'd be using Pascack Valley for the scan (even though I had already confirmed with Pascack Valley I was going elsewhere, and was told I could schedule anywhere.) I checked if there was anything else she needed to submit the forms, and she said no and confirmed she'd submit it "now." Days later I call Bergen Medical again, and am told that the pre-auth process STILL has not begun. I am promised to get a call back about this in 2 business days to explain why I am being given the runaround. So of course two business days plus a weekend go by, I call Bergen Medical back, and yet again no one can help me. The forms have STILL not been submitted, despite the multiple calls and confirmation from the referrals department that it had been submitted the week prior. I don't know what else I'm supposed to do when my doctor has ordered a test and his staff won't submit the forms. I am genuinely baffled.

Such a great practice with amazing doctors and nurses. Everyone is so professional and kind. It's…read morealso convenient to have so many great specialists under one roof. The location is easy to get to with lots of parking. I only took one star off because every time I come, the phlebotomist does a horrible blood draw that bruises up my arm for a week! This is the third draw I've had with the same annoying result. I really just wish he would do a better job so I don't look like I got beat up going to the doctor.

First time coming to this building for a procedure and was extremely impressed. The ease of parking…read moreand the surgical center is all one floor so no need for elevators or a parking garage. They gave me ample text notice prior to my appointment what my copay would be and to bring a form of payment. From check in to pre op prep, and physically going into the OR all the staff were extremely pleasant. My pre op nurse Beverly was awesome. She was patient and walked me through the whole process as I was nervous for this was my first colonoscopy. My anesthesiologist was great too and I was in and out from 730am and done in recovery by 1030am. The care was great and when the nurse called the following day to check up on me she took the time to listen to my symptoms and worries and I did not feel rushed at all.

The center is nice. However you are told to Be there at 7:00…read morefor your procedure and you will wait until 9:00 pm before you are called. The receptionists are not friendly and seem overwhelmed. In addition in the recovery room is another area that needs to be improved. The nurses are rushed and you feel uncomfortable. Not a nice place. I won't go back.

Balance Medical Care in Saddle Brook has truly changed our lives. My husband initially came in for…read moretestosterone therapy, and while I was there, the team took the time to help me as well. With their guidance and personalized care, I was able to lose 60 pounds--and keep it off. What really sets them apart is how individualized their approach is. They offer multiple medication options (not just GLP-1s) and carefully choose what works best for each person. They've also helped me tremendously with my constant anxiety, which has made a huge difference in my overall quality of life. I genuinely look forward to my weekly B12 shots--they manage everything for us, making the whole process easy and stress-free. The NP and the doctor are both amazing: knowledgeable, compassionate, and truly invested in their patients. We feel so supported and cared for here. God bless the entire team at Balance Medical Care--I can't recommend them highly enough

If I could give a 0 star rating I would. Steer clear of this place as they only care about your…read moremoney. Originally I came to this practice for blood work. It took me several appointments (coming into the office, paying a copay [$300 worth] and then being told the results were not ready) to receive a phone call stating my results were (finally) ready. I spoke with Dr. Kapadia who said she'd give me a courtesy call, but was directed to make a Telehealth appointment and never received the results of my blood work. Months later I am receiving bills in the mail stating I owe hundreds of dollars for things that did not occur (i.e. ocular photo screening and psychotherapy). AVOID THIS PLACE AT ALL COSTS. SAVE YOURSELF MONEY AND TIME!!

Lots of providers and locations to choose from so you can find the care right for you. They are…read morevery thorough and accessible if you need a last minute appointment. Their focus is a healthy lifestyle and weight loss, but they offer PCP services and can address any health issues.

I had been a patient at All Health Medical for several years and was very surprised to learn that…read moremy trusted nurse practitioner, Michelle DeJesus, was no longer with the practice. Unfortunately, no one from the office contacted me to inform me of this change, so I was unexpectedly scheduled with Emaly Matari, PA, for a severe sore throat and persistent cough. My experience with Emaly Matari was extremely disappointing. I felt that my concerns were dismissed, and my symptoms were not thoroughly evaluated. My lungs were not examined, and despite explaining how I felt and requesting treatment, I left the appointment without any medication. Because my condition continued to worsen, I sought care from another physician later that same day, who prescribed azithromycin (Zithromax), although I was not prescribed prednisone. The following day, I located my former nurse practitioner, Michelle DeJesus, NP, at Evergreen Medical Group in River Edge. She took the time to listen carefully, performed a complete evaluation, including a rapid strep test, and prescribed the appropriate medications, including cough medicine. As it turned out, my throat culture was positive for Group C Streptococcus, with significant bacterial growth, confirming that I did indeed have a serious infection requiring treatment. Needless to say, I will not be returning to All Health Medical. I was instructed by Emaly Matari to return in one week for a follow-up evaluation, but after my experience, I chose to receive care elsewhere. So, Emaly, please consider this review my follow-up appointment. If you're looking for a healthcare provider who takes the time to listen, performs a thorough examination, and genuinely cares about her patients, I highly recommend Michelle DeJesus, NP, at Evergreen Medical Group in River Edge. My experience with her has always been professional, compassionate, and thorough, and I am grateful to have found her again!