Responsive, very reasonable pricing; knows how to repair cushions; comes to your home -read more

Paid the $3.50 ATM surcharge. Went inside to trade for smaller bills. Was turned away from the…read morecash-to-cash transaction because I don't have an account with their bank. Cash. To. Cash. This is petty and is not the sort of company I prefer doing business with. Will keep to my own credit union. And this is how mega companies like WalMart (headed there now) stay in business.

Hire personnel that actually care about customers. Also answer phones at branches, not in call…read morecenters.

This was my first experience here aside from opening my account and things couldn't have been…read morehandled in a more professional manner by Shane. Thank you for your help, poise, professionalism and grace during my inquiry and visit and for setting things up for me.

Does anybody think the Bank of America sucks? I do I keep my cards paid down I keep my savings up…read moreand they charge you $10 for drafting an ninth payment out of the month because you're making too many payments online they keep $10 I mean I don't know anybody that's happy with their service let alone the quality of their service.

One of the least helpful branches around. Bank of America has definitely changed over time, but…read morebeing so big you almost have no choice. However, this branch needs some improvement with their people skills.

While using an ATM it malfunctioned when getting a large amount of cash out. When I went inside to…read moreask the manager and share my concern his attitude was completely uncaring and lazy. He did nothing to come outside and help and simply said to file a claim if something happened. Not to mention the institution was completely empty so he had plenty of time to try and assist his customers. When I came back in and said my issue had been resolved after waiting several minutes for the cash and screen to stop freezing he was rude and unprofessional. I would rather drive to a farther location than to come back to this one by my house.

I used to love this place, but it has gone downhill. Especially one teller who just takes…read moreridiculously long at everything, from deposits to exchanging coins to cashing a check. Once she even told me she couldn't cash a check because both mine and my husband's name was on the check so she needed two signatures. I've never had that before. I just deposited at the ATM and took out the money anyway. So annoying. I don't know if they are understaffed or everyone is only allowed to do one thing, but it always takes too long to get things done at this branch. I am so tired of trying to go in there. If you say I should always go to the ATM, that would be fine, but the one outside breaks down pretty routinely. It runs out of money to give out, or is unable to accept deposits. Also, apparently there's only one person who covers a few different branches who can talk to you about investing your money. It took a few days for him to get back to me and then even longer to make an appointment, which is only for like 2 hours on every third Tuesday of the month on a full moon or something. I exaggerate, but you get the point. I was unable to make an appointment time because my work schedule did not coincide with this guy's schedule. And of course no one else can help. It's just not very well run. I'm really about to change banks or at least open a second bank account somewhere else just so I can cash a check or go to an ATM without problems.

Horrible bank! I have never dealt with such a crappy bank. I could go on forever with some of…read moretheir issues, but I will highlight my last experience. I got a new computer and it took me three tries to access my Chase online account for security measures. Then I tried to input an external account to transfer some money to. That took 10 days and three attempts. They finally got it worked out and I verified the account, then I made a small transfer. They denied the transfer shortly thereafter and locked me out of my account. I called the security number given on the lock out notice and was told I needed a debit card number to talk to somebody. It's a business account and I don't use a debit card for it. I finally got through upon the forth attempt. On this occasion, I was asked 3 security questions, including one that involved companies I was involved with in the past. I had never heard of any of these companies yet they tell me I failed the verification. ‍. On the fifth try of calling them, I spoke to a helpful person that took 25 minutes to resolve the issue. He told me this happens all the time and their security system is very "tight" and doesn't let people transfer out of the bank on most occasions. This sounds highly suspicious and more like a play where they want to keep your money and not a security concern. If Chase has trouble verifying another bank at their size, why do all these smaller banks not have any issues doing it???. This afternoon I am driving over to the Chase branch and will probably spend another hour and a half trying to close my account, but I am out of this insanity. As a point of reference, I have worked for Wells Fargo, Bank Of America, and two local banks. I have never seen Issues such as what Chase has. They take forever to do anything for you, their Customer Service people don't really care, and their system, highly technical, has major issues. Stay away from these people!

This is the lone Citibank serving the North County area, but it's a bit hidden on the northwest…read morecorner of US1 and PGA Boulevard; it's also difficult to access if you're coming from the west. It's a perfectly fine bank, and I've yet to encounter a line. Paulina was friendly and quick; thanks! The parking lot is small but very shady. Citibank, if you're listening, please add sidewalks! It is very difficult to park in front of the building, as there is only one regular parking spot and several handicapped. I always end up parking in the lot behind the building. There is no back door or side doors so you must walk to the opposite side of the building, but there are no sidewalks at all. You must walk on the road on either side, both of which are narrow, with cars flying in from PGA or US1, both busy roads. This is very unsafe.

Terrible service. I have been a customer there for over 15 years only because of the free checking…read moreand free safety deposit box. But if I have to go inside the bank it's terrible. Employees are not knowledgeable and management does not respond to emails. Getting this branch to answer the phone takes about 8 tries before someone picks upon the phone.

This is review for the PNC bank in Jupiter Farms 10058 W…read moreIndiantown Rd, Jupiter, FL 33478 I lost my key to my deposit box and tried to reason with them to terminate my box but all they said is you need to come in and sign some documents, l tried to explain, "Physically l can't! Just send me the paperwork to my home." they replied back "No we can't!" and so... I'm still being charged for a empty deposit box everyday.

This branch seems ok. One complaint. NO RESTROOM FOR CUSTOMERS. I have a platinum with this for…read moretwo reasons: 1) I have had an account with PNC for many years and 2) to the best of my memory, every branch I've been in had a bathroom available for customers. They very literally suggest that you go across the way to ABC liquor's, where, by the way, I am not a customer, and use their facilities. I just find that to be Hypocritical and unconcerned about people/customers and about customer-service. I mean, this is Jupiter! Do they really have a lot of people wandering in to use the free bathroom? Come on PNC!