Kerry Mitchell has one of the greatest employees Courtlynne Brown. She's easy to talk to and will…read moreexplain anything you may not understand. Absolutely Awesome!!!!

Courtlynne was amazing! I enjoyed working with her. She meet all my needs and then gave me help…read morewith additional coverage. Thank you for everything.

John and his staff is Awesome…read moreAttentive Responsive great rates Great find Thanks for you and your staffs hard work

John and Stacie are excellent and took care of my every need. Super friendly and helpful with rates…read moreand figuring out policies. Glad I found them and definitely recommend them.

Michael the boom pleasant, respectful and nice MANLY VOICE. Young men from up top Represent!read more

Walked in this place just looking for a quote on insurance because ALL other companies were quoting…read moreme above 500. Soon as i came in the door great communication between me & workers here and Justin set me up right. I would recommend this place FIRST to anyone looking for any type of insurance great spirit and vibes in this place-Thanks again Justin for your help and getting me back rolling again Bless.

Drew goes the extra mile! He and his team are committed to great service and his staff are super…read morefriendly and great to work with! Best insurance agent I have ever worked with.

We have been with Drew Niess and his team at Allstate for over 8 years. Their commitment for…read morecustomer service is outstanding, follow through is unmatched. We are extremely happy with this agency and their team. Looking forward to many more years.

Great experience speaking with Ziriya Lockett on the phone today. Her professionalism in answering…read moremy questions, regarding my auto policy, was much appreciated. She was knowledgeable, thorough and friendly.

Antonio is amazing ! He is so knowledgeable, patient , polite and very informative . Anytime he is…read moreon the phone with a customer he is always introducing great energy and works really hard to get you the best policy! he out beats all of the competition and over achieves. you'd be a lucky customer to get him as your private agent! I highly recommend joining Allstate but I definitely recommend having Antonio as your agent !

I just moved to Atlanta, and so I needed renters and auto insurance for when I got here. I was…read morereally excited about the process initially. Before I paid, everything went well. They gave me space after the initial call and called me again when I reached out to move forward in the process. They gave me a fantastic rate for both auto and renters insurance, honestly way cheaper through his office than any other agent or company I've gotten a quote. This was the only part of my experience that was good and that's why they get 2 stars. I mentioned that I wasn't moving to Atlanta until the end of July, so I needed my insurance to start on a specific date. Well, they didn't adhere to that and started my policies the day I paid (which was over the phone and about two weeks prior to my move). I paid and I don't know if it's something new on the system, but even though I paid in full for 6 months for auto and 12 months for renters, my policy is showing month to month payments regardless. Whatever - it shows I have that amount in credit. It still feels like a little sketchy way to do it though. Well, the following two weeks was a headache. After I paid, they were NOT responsive at all. I sent multiple emails, both directly and through State Farm's website. I talked with them on the phone, which is the only time I really got any communication. I needed them to change the effective date, and add my bf to the renter's policy. While the agent mentioned he would update it that same day, nothing ever happened. I understand sometimes it can take a few business days before the changes take effect, but it never did. I get it. Agents have tons of clients (and you can read earlier reviews about this agent stating so), but I appreciate communication. I don't necessarily need you to respond to me within 5 seconds, but at least tell me hey, we're a bit busy, but we'll get it updated as soon as we can and you should see it in the next few days. Nope. If you do decide to go with this agent, they can probably offer you a really great rate cheaper than others. However, make absolutely sure you tell them exactly what you want and when you want it to start, though it's best to be as simple as possible with your policies I guess. That's a lesson I learned with this office. Be very specific from the getgo and probably repeat it more than once. I've been a customer of State Farm for years, and have always had great service (both in Austin and Chicago). This is the only time it didn't meet high-quality standards. Ultimately, I put in an agent transfer request to a different office altogether. Moving to a different state is already a headache. I didn't need this to add to it.

Some time ago, I purchased a 15-year paid life insurance policy with State Farm for my son that is…read morenow paid up. Nearing his transition into adulthood, I received a call from Dijon Piroleau two months ago as that milestone was approaching, inquiring whether I was interested in increasing my son's insurance coverage. This was possible because the Guaranteed Insurability Option (GIO) I had previously selected permitted me to purchase additional insurance on specified option dates. Dijon dedicated considerable time and effort to researching whether the 15-year paid life options or the Whole Life options would be most suitable for my needs. I greatly appreciated his professionalism, attentiveness, and the detailed Illustrations along with explanations he provided, which enabled me to understand and compare the policies effectively. His guidance was invaluable in helping me make an informed decision. Dijon, thank you for consistently demonstrating professionalism and attentiveness to your clients. I look forward to continuing our collaboration in the future. ~Lorena Jenkins

Greg has been my agent for many years. He and his Team Lead Andee Stevenson are nothing short of…read moreamazing. They have always gone above and beyond to help me with many situations. If you need an agent, they are the best in the metro area.

I'm giving them 5 stars, because Tom and his team is phenomenal. They took the time to answer…read morequestions, provide recommendations, and provide me with the best possible rate and helped me save hundreds each month. There's many services offered to help you lower your monthly auto premium such as Drive & Save and there's an opportunity to save an additional 10% with their FREE Defensive Driving Course. Tom and his team were very patience and genuinely love what they do and you can see it in their customer service. There's snacks and refreshments at their office so come check it out and get a FREE, no obligation quote on your home and auto insurance. Also don't forget to ask about life insurance. I was able to get a really good premium for mine.

Great Business with great service! Thanks for Chick Fil A 5 Star type Service! Always a good time…read morehere!