Terrible business. They accepted a coat to be fitted and gave a completion date of four weeks…read more After six weeks they never even started. Rude manager as well.

I have a biking jacket that is my favorite. I've had it for a decade, but the zipper would zip and…read morethen immediately pull apart. I took it to them thinking I would need a new zipper. They asked to take a look at it first to see if they could fix it. Not only did they fix it but they wouldn't take any money for their trouble. I've have used them before for alterations and they always did a great job! They are the best!

I have never had anything altered...I always did it myself but now I don't have a machine so went…read moreto Kay's. I had 3 items, a man's sweater,pants and a denim skirt ...she did anecc don't have a machine so I went to Kay's. I had a mans sweater, pants and a denim skirt...she did an excellent job

Alterations beautifully done and on time. Always can depend on their skill and expertise to get it…read moreright.

Victoria did an amazing job on my wedding dress! I needed it taken in from a bridal size 12 to a…read morebridal size 6, and you honestly can't even tell it was altered. She also hemmed multiple layers of lace, tulle, and beaded appliqué, and everything turned out beautifully. She put so much time and care into making sure the dress fit perfectly and looked exactly right. I couldn't be happier with how it turned out. I'll definitely be going back to her for any future alterations and would recommend her to anyone, especially brides! She also is very up front with the cost, and works within your budget!

I've always gone here for my tailoring needs - weddings, graduations, suits... you name it, they'll…read moredo it! (And for a reasonable price)

The best clothing cleaners and alterations service in Rogers. The nicest people and always doing…read moretheir best for you. Have been a customer here for many years, wouldn't think of going anywhere else.

This review is based on their alterations. Although friendly, I felt I was taken advantage of and…read morepractically robbed after having a dress altered at this establishment. Do your research prior to coming here for alterations. I was not given an estimate upon arrival and took a chance since the reviews had mentioned they have reasonable prices. They had charged me double the price of what it would cost in California. They had mentioned that the surrounding seamstresses are charging more for the work that they had done, so I took it upon my self to see what kind of quote I would get else where- they quoted 1/4 of the price!

I found Y & Mai on accident, they're kind of tucked away from the main streets. But I'm very glad I…read morefound them. They altered my pants and patched my jacket with a barely visible repair. I'm sure they do much more, and I was very satisfied with the work and good pricing.

I debated on whether or not I wanted to review this business, but I decided that it was important…read moreto let others know my experience and perhaps use it as a decision-making tool when it comes to whether or not they want to patronize a business. The only reason I decided to give this business 3 stars is because the owner is very nice. Otherwise, I was unhappy with the results of my alterations. I had a bridesmaids dress that was about 2-3 sizes too small, and when I initially took in the dress to be altered, we agreed on taking one of the two inner liners out to widen the hip and to take the chiffon off the bottom of the dress to add panels to the sides. When I picked up the dress, I noticed that the panel was added to the back of the dress, and both liners were still intact and unaltered. While the dress does zip now, the seamstress altered the dress improperly and now there is a large wad of extra material near my lower back and the bust area is far too large. I took it to two more seamstresses since receiving it back from Y and Mai and both agreed that the alterations were botched. I understand that three weeks is a very short amount of time to alter a dress and I didn't expect the results to be perfect, but I at least expected accurate measurements and decent work. If one has a simple alteration (i.e., hem), I'm sure this tailor shop would be excellent. Prices are great and I'm sure they do great work. However, I'm just not sure if she was able to take on a project like my dress alterations and now I'm having to get it re-altered three days before the wedding.

Great selection of scrubs and very helpful service. Thanks for the sale and membership for…read morediscounts for future purchases.

just got my wedding dress back from its alterations and it was beautiful work. DHread more

By far the very best in NWA. They care about their quality unlike so many others. Top notch…read moreownership and employees.

Really disappointing experience. I brought my jacket to be cleaned for the first time and they…read moreburnt the collar's fluff. Now it's rough and itchy to the skin. I brought it back and the owner was really rude and tried to blame me and the "possible someone else before us". She became agitated and started yelling. Really unprofessional and lacking accountability. Will never bring anything here again! Please stay away.

Had two small items that I needed taken in, wouldn't even give me the time of day or would barely…read morelet me tell her what I needed done before I got shot down, there weren't any other customers in besides me.

My jobs are entirely custom. I've had three of my favorite pieces of clothing permanently modified…read morehere. The woman who receives your clothing is kind, courteous, and professional. She explains the entire process clearly, and normally calls with the time promised. Everything they have done has turned out exactly as they promised. Pricing at least, as good as any place else I've ever been... And better than the vast majority. If you're looking for work on Uniforms, or just your own clothing - This is the place !