They did a Great job altering a dress and hemming some pants. Speedy service too! And very…read morereasonable prices.

Very frustrating experience. I had used them before to get a couple inches off a dress and it was…read morevery quick and $35 I went again a few months later and they said it would be $55 to get the same amount taken off a dress and then when I picked it up they argued with me and $60. Not friendly at all, yelled at me and said they never told me it was $55 the week before (which they did ) would not recommend at all.

Terrible business. They accepted a coat to be fitted and gave a completion date of four weeks…read more After six weeks they never even started. Rude manager as well.

I have a biking jacket that is my favorite. I've had it for a decade, but the zipper would zip and…read morethen immediately pull apart. I took it to them thinking I would need a new zipper. They asked to take a look at it first to see if they could fix it. Not only did they fix it but they wouldn't take any money for their trouble. I've have used them before for alterations and they always did a great job! They are the best!

Had two small items that I needed taken in, wouldn't even give me the time of day or would barely…read morelet me tell her what I needed done before I got shot down, there weren't any other customers in besides me.

My jobs are entirely custom. I've had three of my favorite pieces of clothing permanently modified…read morehere. The woman who receives your clothing is kind, courteous, and professional. She explains the entire process clearly, and normally calls with the time promised. Everything they have done has turned out exactly as they promised. Pricing at least, as good as any place else I've ever been... And better than the vast majority. If you're looking for work on Uniforms, or just your own clothing - This is the place !

I had a great experience with Velvet Alterations! They altered both my wedding dress and my…read morefiancé's suit, and everything turned out beautifully. Communication was excellent, they were professional, offered great advice, and their pricing was very reasonable. They were even kind enough to have my dress finished about a week early, which I really appreciated. They truly made my dress fit perfectly, and I couldn't be happier with the final result. I highly recommend them!

Best tailoring business in NWA! They are so polished, professional, and knowledgeable. They listen…read moreand give advice, and use tools to make sure they get it right. I could tell right away that I'd found the right place. And they are partnered with high end stores in town (Henry Ellis) which says a lot. I hope they partner with Barbara Jean in the future because their current tailor doesn't know what they're doing. They worked on shortening a skirt and raising the slit and it's perfect. They also tailored a white satin blazer perfectly on the sleeves, shoulders, and took it in at the back. Pants were still a little long but they are fixing them without any problem. I gave them a jacket to correct a bad tailoring job and I am confident that it will look outstanding. And a dress hem to raise as well. Their decor is so fun and inviting, and they get the work done in a great amount of time (I've only had to wait a week and at no extra charge. Most places around here take a month unless you pay a little extra). They also have starbursts and chocolate as an extra little treat. I've tried a couple tailors since I moved here (used to go to Lethal-Lure and stopped when they ruined a skirt and a men's shirt). This is the only place you need. It's worth the drive and they do a phenomenal job. I won't use anyone else in NWA.

I found Y & Mai on accident, they're kind of tucked away from the main streets. But I'm very glad I…read morefound them. They altered my pants and patched my jacket with a barely visible repair. I'm sure they do much more, and I was very satisfied with the work and good pricing.

I debated on whether or not I wanted to review this business, but I decided that it was important…read moreto let others know my experience and perhaps use it as a decision-making tool when it comes to whether or not they want to patronize a business. The only reason I decided to give this business 3 stars is because the owner is very nice. Otherwise, I was unhappy with the results of my alterations. I had a bridesmaids dress that was about 2-3 sizes too small, and when I initially took in the dress to be altered, we agreed on taking one of the two inner liners out to widen the hip and to take the chiffon off the bottom of the dress to add panels to the sides. When I picked up the dress, I noticed that the panel was added to the back of the dress, and both liners were still intact and unaltered. While the dress does zip now, the seamstress altered the dress improperly and now there is a large wad of extra material near my lower back and the bust area is far too large. I took it to two more seamstresses since receiving it back from Y and Mai and both agreed that the alterations were botched. I understand that three weeks is a very short amount of time to alter a dress and I didn't expect the results to be perfect, but I at least expected accurate measurements and decent work. If one has a simple alteration (i.e., hem), I'm sure this tailor shop would be excellent. Prices are great and I'm sure they do great work. However, I'm just not sure if she was able to take on a project like my dress alterations and now I'm having to get it re-altered three days before the wedding.

Ashley and her crew are amazing. Reasonably priced and they do quality work! I totally recommend…read morethem.

Ashley and her team are fantastic! She was willing and able to complete alterations on a customized…read moredress very quickly and I couldn't be more grateful! Her professionalism, skill set, & kindness separates her business from many others. Highly recommend!

When I moved here from across the country I needed to find a new tailor. I have had nothing but…read moregreat experience here. Great service, great work, and I have a great time hanging out when I go. And there is a parrot there, so that's awesome.

I would NEVER recommend this place to anyone. I took in my daughter's very expensive Homecoming…read moregown. I provided my name, contact numbers, etc. and advised the owner of the date by which my daughter had to have the dress. Owner told me they would call me by Thursday so my daughter could come try on dress. No call. I also could not get an answer on their phone or leave a message. Their phone did not accept messages so I personally went down to their shop only to find a sign on the door saying the shop was closed that day. (It's normally open on Fridays or so their sign says.) Worse yet, their sign said it would NOT BE OPEN UNTIL THE FOLLOWING TUESDAY----days AFTER the gown was required. No emergency contact number was provided even though they KNEW the deadline on this gown. I finally called the city's business licensing department and managed to obtain from them the store owner's emergency number. Turned out, as the ticket on the dress noted: "We lost his (sic) contact number." The owner did not express any apologies for their disastrous mistake. The "quality" of the alterations was HORRIFIC. The hem was uneven, beads were missing from the top portion of the dress (they were intact when taken in!) and she GOUGED me on the price. She charged me 2.5 times the quoted price of "$60.00 and maybe as high as $100." Bill for a shoddily altered $600 dress was $158.00. Do NOT even think about using them.

I had lost some weight and my preaching robe was hanging on me like drapery. Mind it that this is a…read morelarge, tall, heavy robe with pockets, and velour panels. Stephanie did an outstanding job quickly, succinctly, and correctly. The cost was very reasonable. I highly recommend Stephanie for any alteration needing to be done.

she claims to have done cheer uniforms and that my daughter would feel confident after she made…read morethem fit. she completely misshaped my daughters skirt. I told her no shorter than mid thigh and it's no longer school appropriate. she did not communicate the shape of the skirt would be completely wrong. I tried to reach an agreement with her but she refused. I'm not sure why she would be okay with her work looking like this. She head hole was also super small and she can Barely fit her head through.