Yummmm. We were just walking around, got a craving for gelato / ice cream and noticed this place was packed. The line still moves quite quick though. Their cappuccino flavor was sooo good. I also tried their tiramisu which was good, but not great. read more

Venchi - Ice Cream & Frozen Yogurt Near Me - Florence, FI

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Gelato, crepes, chocolates, THIS IS THE PLACE TO GO!! They hand dip your cones, made to order. Great location for souvenirs to take home too read more

Venchi - Nutella crepe - Ice Cream & Frozen Yogurt Near Me - Florence, FI

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A chain that's available in the US as well but still cool to checkout a spot in Italy itself. The chocolate wall was awesome. Flavor options are slightly different from the US spots but quality is pretty consistent. read more

Venchi is our favorite chocolate stop whenever we're in Italy. Even though there are locations in the U.S. (like New York and California) and you can order it on Amazon, visiting here in Florence brings back great memories from our trip 10 years ago. The hot chocolate is MRS favorite--rich, thick, and creamy, similar to Mexican champurrado. We also love that this location stays open late, making it the perfect spot for an evening treat. read more

Venchi - Ice Cream & Frozen Yogurt Near Me - Florence, FI

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If you're in Florence you HAVE to try gelato at Venchi. On my first day I got the salted caramel gelatoshake it was good! On day two I went back for traditional gelato and for the cocoa and hazel nut. That was a show stopper! SOOO good! The people are super nice and friendly and the storefront is fun as well! Nice little place with tons of sweet treats on the other side as well! read more

Venchi - Salted caramel gelatoshake. - Ice Cream & Frozen Yogurt Near Me - Florence, FI

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Venchi is basically what you imagine when you dream about gelato its creamy, rich, and absolutely delicious. Yes, it's a chain, and yes, it's a little more "polished" than the hole-in-the-wall gelaterias, but the quality is great. The chocolate options are really good. Their pistachio is super nutty, not too sweet, just right. They also have a chocolate fountain wall in some locations. The staff were very fast. Prices are a bit higher than average, but honestly, you get what you pay for -- portions are generous, and the ingredients are high quality. Perfect for a mid-day pick-me-up or a sweet end to your evening stroll. read more

Venchi - Ice Cream & Frozen Yogurt Near Me - Florence, FI

This is a very popular gelato and candy shop... The first time we walked by it, the line was outside and down the street. We came by the next day and it was barely outside, so we waited in line to give it a try. Their gelato and sorbet selection is excellent! Service was actually very nice too. Flavor from the gelato was incredible! I loved their dark chocolate gelato! Definitely worth stopping in... if the line is reasonable. read more

Venchi - Dark Chocolate - Ice Cream & Frozen Yogurt Near Me - Florence, FI

Super creamy gelato. It is a chain but it's really really good and the kids loved the chocolate wall.

Multiple locations throughout Italy. More of a flagship gelato shop offering chocolates as well. I was hooked on their Rosemary caramel and melon gelato. Chocolates are excellent. I still believe they are definitely worth visiting a couple times but have to leave some room for other independent gelato shops read more

Yummy gelato but expensive compared to other shops. Good flavors. They can have long lines depending on the time but the lines move fast. The store looked upbeat and clean and their staff seemed comfortable with English! read more

Absolute delicious gelato They don't scrimp on flavor Very efficient and pleasant service Also reasonable prices read more

There was a long line when we went around 4PM. I liked the decorations inside! They had lots of chocolate already wrapped in gift boxes so it was easy to pick for souvenirs. The shop is a little small and lots of people were coming in and out. We tried the gelato and gelato shake, both were good! You can customize your gelato shake, which was nice. The staff was average, they were helping lots of people. There are lots of delicious gelato places in Italy with lower prices that I would also like to try! read more

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Dazzling and colourful displays, with helpful service. I have been to several at their stores and am almost always offered a little sample. The chocolates are delicious and the gelato is superb. As for those colourfully wrapped candies: Beautiful as gifts, delightful as souvenirs- I look forward to the next visit! read more

Worth it. Worth the line. Worth the hype. The gelato is flavorful and unique. And store is cute with lots of stuff you can take home. Definitely must try. read more

Ok gelato other places through our Italy were better and some not as good. It's gelato so can you really go wrong? More expensive than most gelato places. read more

This is a Gelato chain in Italy; we saw a handful in Rome and at the local airports. It is clean, pretty, and run efficiently. They have a large variety of favors and cups/cones. It's always good, but I personally liked the charm and individuality of the hole in the wall gelato shops. read more

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This is not my favorite gelato place in Italy. But the chain itself is great and I love the little chocolate they put in your gelato. They are also open quite late so it's nice to get a sweet treat while you're out. Funny story I was surprised to see that they had opened one of these in my hometown, which kind of ruined my experience of getting gelato and Italy at this place. Oh well :,) read more

Venchi - Ice Cream & Frozen Yogurt Near Me - Florence, FI

So I have kind of a weird review for this place. I would not come here if you are gluten free!! I went to one location and got mango sorbet which was divine. So delicious, but then I come to another location and they tell me nothing is gluten free, even the sorbet! So i'm not sure if the other place didn't know and gave it to me anyways or if this place was trying to be extra extra cautious since it's in the same vicinity? I'm not sure... read more

Very good gelato. Was expecting something it to be more expensive, but fair prices. Ordered the regular, which is 3 scoops for 4.70 euros. Wish they gave bigger servings tho, the last 2 scoops are skimpy. Still came here 4 times tho read more

One of my favorite gelatos shop in Florence. The gelato is super rich the shop is full of chocolate. If you don't want gelato they have more sweets for purchase. But honestly you can taste the richness and quality in this gelato I can eat a bucket of it. I got the chocolate of course and it was just so rich loved it. They actually have a NYC location so I'm definitely going to visit there as well read more

Venchi - Ice Cream & Frozen Yogurt Near Me - Florence, FI

This is a gelato chain all over Italy. All the stores have the same vibes. Beautiful and inviting but I wasn't a big fan of the gelato. It's not bad but it's not good either. They also sell chocolates which make great gifts to take back for family and friends ... read more

Venchi - Ice Cream & Frozen Yogurt Near Me - Florence, FI

This gelateria has many locations and has a large selection of flavors. The service was prompt but not very friendly. The store was well lit with a fancy chocolate fountain on display. The waffle cone was fresh and crispy and my favorite flavor was the lemon. Overall a good experience but there are so many other gelaterias that I enjoyed more. read more

Venchi - Ice Cream & Frozen Yogurt Near Me - Florence, FI

The first of many Venchi's I saw in Florence, and one of the best gelatos I had throughout my trip where I indulged in 1-2 gelatos a day! Minus one star as the workers are a bit snooty, definitely not service with a smile. The caramel and milk flavors were my favorite! Their chocolate bars are super decadent too! read more

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We found this the best! Chocolate lined cup with hazelnuts. Then scoops of gelato that was exceptional!!!Delicious!! read more

$27 for one cone and one small bowl? I've heard about the ripoffs on this tourist street, but this really was out of the park. We were on a tour and I ran in and got a cone in a bowl. I didn't check the receipt but felt like it was a little high. But I was in a hurry. The thief behind the counter rang up a tip 2/3 higher than the original cost. Do not trust restaurants like this. This will not sink me financially. But thieves will pay one day. Do not get a cone here. read more

With 5 million gelaterias in a single city block, it's hard to choose which one to go to! I was hesitant about this one because I noticed it's a chain, but sometimes chains exist for a reason: they're amazing and everyone wants it! The decor is charming and the waterfall looks like decadent, melting chocolate, which is fitting given that's what it smells like inside! The staff was just as sweet as the gelato and man, it was to die for! Try the mascarpone fig flavor! read more

Venchi - Sweet decor - Ice Cream & Frozen Yogurt Near Me - Florence, FI

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Someone of YouTube recommended this place and it did not disappoint. The gelato was absolutely delicious and Angelo (I think) was so much fun and a delight. read more

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Their customer care needs work. First guy was great, gave me a sample chocolate taste and I bought a $20 gift. Two days later I go back to get a second gift. Bought it from a lady. Then I get in line to buy some gelato at the same establishment. A woman gives me a taste of one flavor and the first lady comes over telling me I have to pay before tasting. That's really bad business towards a customer who spent $20 that day. There are gelato shops every twenty feet in Florence so our group will go to one of them where they let you taste a flavor and don't treat you like a vagrant. read more

Upon reflection, I realise that his is actually extremely good gelato, especially in Paris, where gelato is pretty rare. The only downside is that it is pretty expensive. read more

Really nice sorbet in Florence. Top quality, the strawberry is so good and raspberry too... This is a good spot to hit.. Some others are of questionable quality.. read more

The cascading wall of molten chocolate in this store is a cool optical trick. We visited two Venchi shops in Firenze, and also saw one at Rome airport. Evidently, they have a well-established corporate identity throughout Italy. Everyone raves about their gelati. It was good, but I can't eat gelato every day. Their chocolate bonbons, OTOH, are irresistable. Having a bowl of these in your house is dangerous. Ridiculously expensive, but maybe the best chocolate I've evefr had, and a lot of fun in the store to fill a bag with handfuls of your favorites from the dozens of huge bins which line the wall. I have ordered by mail through their website, which has lots of holiday items which make nice gifts. Free 2-day shipping via DHL from Italy to the USA with a minimum order. read more

Venchi - Veni Vidi Venchi I came, I saw, I ate - Ice Cream & Frozen Yogurt Near Me - Florence, FI

Extremely rude and 2 of the workers made racist comments towards us. We came in, paid and asked to try the Gelato. The one guy lied saying I already tried 2 and refused us any trials despite our purchases. He said he'd rather refund my money than have me try a sample (we ended up getting a refund). Another woman double charged another and tried to gaslight us into thinking he was charged appropriately. Two people got Gelato anyway and the cherry on top was the Gelato was horrible. On our way out they screamed some other racial comments. I have never seen another place treat customers this place. Thankfully we have had amazing experiences with all other Italians so I would be mortified as an owner to keep these people hired. If you're colored, not Italian (especially American), or expecting any service, just be ready for this group of workers (hopefully it's not the same daily). I was here with my family. Pretty wild. read more

Don't get me wrong, I LOVED the flavor I got here (brutto e buono; like a hazelnut flavor with bits of hazelnut chunks in it), but a mini size for 2.5 euro in a cup or cone (you're only allowed one flavor) is a little steep for my budget. There are way more gelaterias out there in Florence that have amazing quality gelato with bigger portions for the price. Venchi is worth trying, only if you're shopping in the area and avoiding the generic, piled-high, touristy gelato. Since Venchi is a chocolate shop, go for the chocolate flavors. Also a small tip: you pay first before ordering your gelato, then you give your receipt to the workers and then they tend to your needs. They also have coffee, crepes, or brioche with gelato here. Everything in this store is slightly pricey because it's a well-known chocolate shop in Italy and it's smack on the tourist block. I've seen this shop in Rome and Venice already, so you're bound to run into one unexpectedly if you're touring other cities in Italy. They have a huge selection of unique chocolate, in bulk or you can purchase bars at the counter. If you want white, dark with different percentages of cacao, or plain milk chocolate, I suggest buying Venchi bars at other retailers because it's cheaper. But you know, if you want to bring back Venchi products back to your respective hometowns straight from the shop, by all means go for it. read more

Venchi - Brutto e buono mini cone - Ice Cream & Frozen Yogurt Near Me - Florence, FI

Very good and systematic environment for the chain to serve gelato. One line for paying and other for ordering gelato. Tried coconut and milk chocolate with hazleneut and both were amazing!!! There can be big lines but well worth the wait. read more

Great gelato and great crepes! There's few differences in the different ones we went to (we went in Venice and Florence). In Florence, the guy let us have two gelato flavors with our crepe, but in Venice, the girl only let us have one. Besides that, although it is a chain, the customer service and quality of the gelato is fantiastic and consistent. Not only is the gelato delicious, but it is also very reasonably priced compared to some other places around. It is also a chocolate/candy shop so it's a great place to buy sweets in general. If you're in Italy and see a Venchi, give it a try! read more

Venchi - Gelato - Ice Cream & Frozen Yogurt Near Me - Florence, FI

First gelato in Italy! I tried Venchi after reading some amazing Yelp reviews but was not blown blown away. The store decor is beautiful though and the gelato was good, just not amazing. read more

Venchi - Ice Cream & Frozen Yogurt Near Me - Florence, FI

Rude, overpriced, long line but fancy shop with lots of decorations. Worst experience during our trip to Italy.

Venchi is one of Florence's oldest chocolatiers, established in 1878. They started serving gelato fairly recently, but don't take that to mean they're not any good! We stopped by Venchi on our way down to see the Ponte Vecchio and had to get some gelato. You pay at the register first and then bring your receipt to the gelato counter where they'll take your order. Feel free to try out some flavors before making your selection! I had the mango sorbet and the lemon gelato. The two flavors meshed really well together because both flavors are a bit tart, a bit sour, and sweet at the same time. I think the mango was one of my favorite flavors during this entire trip. My sister had the strawberry and chocolate, which was not quite as photogenic as mine was! The gelato is also super cheap here - I think we paid about 9€ for three cones! read more

Venchi - Ice Cream & Frozen Yogurt Near Me - Florence, FI

There are two Venchi locations in central Florence. We came to this one first and had a good experience, although we then went to the other location (which has higher Yelp ratings) and had a much worse experience. The dark chocolate is very rich and dark (they have several cacao percentages to choose from, the highest is 82% which is pretty dark) and they have a flavor called something like hazelnut biscotti (I forget the exact name) that was excellent and very reminiscent of my favorite gelato in the world, a sweet cream biscotti flavor at Gelateria La Romana in Rome. They also pour chocolate in your cone (for an extra charge) like Gelateria La Romana, but they don't do it as well and all the chocolate kind of pools at the bottom instead of coating the sides. Still I would say this place is worth a stop, especially if you're a chocoholic. read more

Large store with Ice Cream and chocolate! We got the Creme and Chocolate - tasted like chocolate hazelnut and creme. Friendly staff, and there's a small bench inside with AC, perfect on a hot day! (Late post - July 2105) read more

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