This train station is lack of maintenance, the platform is poorly designed, and there's no easy…read moreaccess to the elevator. I hope you don't have to carry all your luggages walk up and down.

We arrived at this train station coming from Florence. You have to go down some stairs or an…read moreelevator, cross then back up to get out. Aside from that it wasn't bad. There's only one elevator though.

The ACTV is Venice's public transportation system. At the airport we were able to purchase our…read morepasses from their machines. We decided to get the daily passes (48€/2 day pass) because we thought we would be using them to travel around a lot. In retrospect this was a mistake and we would have saved money just getting the ticket into town and the ticket to the train station. This was the most I paid for public transportation in any of the European cities for the least amount of time I spent in the city. To add insult to injury, the Vaporetto, or the waterbus, were crowded and at times barely admitted any new passengers on at the stop. At our stop we waited for over an hour to get onto a waterbus. It delayed our plans and set back everything for our time in Venice. On the day we left, we saw some other people who were first in line be denied getting on the boat if they have luggage. The rules are so inconsistent with no rhyme or reason. If you find yourself depending on these vaporetto during your visit, make sure to leave ample time for cushion so you don't get stranded or miss a flight or the train. Honestly you might be better off walking. Because driving is not an option -- there are no cars on the Venice islands.

We purchased a 3 day ticket on the ACTV website. Note that there are 3rd party sellers, so careful…read morewhen buying, because we saw one for 50€ that included taxi and restaurant discounts, that wasn't sold by ACTV. The pass can be used in land and on the island. Once we received the email we walked up to a Kiosk to figure out how to redeem it. The QR code that was included in the email did not work. We had to type in the confirmation code. Once the screen prompted the tickets. We selected and printed them out without issues. If you're on the island there's actual customer service kiosk you could go to and speak to someone. We were able to use the card to take the bus, and Vaporetto. We did not get a chance to use the Lido. Google Maps is super helpful, but I would strongly suggest looking at the screen, and map that is near each pickup location. We boarded one of the buses at 11:30pm, which ended up taking us 2 cities away from Venice, and was one stop away from calling it a night. They don't loop back to where they picked you up. Since the bus did not run again until 4:30am. We had to take an uber black back to Mestre. Expensive lesson learned. When you board a bus, or get ready to enter the vaporetto line. Scan the card without having your finger or hand over it. I made the mistake of doing that a few times and so it took a couple tries before it actually scanned. As for riding on the bus and/or vaporetto. It can get PACKED. Depending on the stop and time. If you're the first on the bus. You'll find a seat, but they have the AC off so it's HOT. Depending on time of the year of course. If you're one of the last to board. Expect to stand and hold on to something. It's definitely a cheaper way to get around, but if you're looking for comfort and space. Book a taxi, or water taxi to get around instead.

We found this hotel in internet. The location is perfect (100 m from the train and bus stations)…read more The room is good size, breakfast OK, but the best part was the personnel. Both the clerks and the waiter in the bar were very nice.

The hotel is in an excellent location if you are going to Venice and a convenient place to stay…read more And you are willing to pay €80 which is $95.25 USD. However the staff are the most disrespectful and rude I have ever experienced in traveling to 20 countries over the world over my 39 years of existence. Edwardo at the front desk is the slowest and most rude front desk person in the world. Rather than check us in and welcome us he took our passports and said he would take 1 hour to check us in. When we came back in an hour he was still not done and refused to give us our passports back. Perhaps he is running a black market passport scheme. Not sure. He then told us that breakfast was included then upon check-out charged us €20 for it. Edwardo tries to look "professional" but is factually so small and introverted that he fails to service the customer in front of him. Because he is so weak he fails to actually help the people at his hotel. I would highly recommend you just go somewhere else. Or take the three (3) hours that you would need to actually do the check in process standing there while Edwardo processes everything. Also there is no heat so if it is a cold night you will freeze all night long. There are no extra blankets. You need to use your room key to turn on the power and lights in the room. I asked him for a second key but that was going to be another three hours to process so I never got one. You also need to get a specific username and password for every different electronic device to connect. Requested three different times. Go somewhere else. If Edwardo still works there it will be a terrible experience. He is also so "right" that he will never resolve anything. Just look at you puzzled.

Ok. The VENICEcard. HELLOVENEZIA!…read more Before travelling to Venice I obviously scoured the internet for ways to save money during my trip there. There are a few different multi-pass tickets for various things like musuems, churches, travel. We opted for the VENICEcard transport and culture. This is only good value if you are under 30, you buy it online beforehand and you make sure you visit a good few of the places. It costs about 40 euros for 3 days if you buy online and are under 30. You'll mostly get the money back out of vaparetto trips as individually they cost 6.50 and the freedom to jump on and off the waterbuses is certainly worthwhile. You get entrance to all the ChorusPass churches which includes most of the big hitters like the Frari and the Madonna one. Lots of museums are included the main ones that aren't are the Accademia and the Guggenheim. So bear that in mind if you're keen on visiting them you'll have to fork out again. With almost everything in Venice - customer service with the VeniceCard was really shabby. Don't expect smiles or helpfulness.

This place is absolutely amazing. I was reading various blogs about where to stay when traveling to…read moreVenice and it was highly recommended spot. We travelled to Italy by car and it is impossible to park in Venice. This place is outside of Venice but has free parking and bus stop 1 minute walk away, the bus goes every 10-15 minutes and it is super quick to get to Venice. The owner is very friendly lady, who makes amazing italian breakfast, which is included. I wish I would come back to stay there again, the room was gorgeous, location was convenient and the food was so tasty.

The stuff was not attentive at all. The sloth at the front desk took 40m to inform initial…read morecustomers in front of us that their baggage was not found. After that the buggage (attendant) said our luggage might be in the lost and found room and he went to check for another 30min. Overall the GH Venezia service was horrible and i would give a 0 star if there was an option. Absolutely disgusting

Signs were nice and easy to follow, when we needed to find the water taxi. The desk staff were…read morehelpful as well (and spoke English) when we had more questions. There were also a good availability of clean bathrooms (as soon as you get off the plane, and around the airport as well), which is always a plus! I also liked that there were gelato shops at the airport hehe... I recommend Venchi!

The staff are unfriendly. To make it even worse, the company just sells tickets regardless of their…read morelimited capacity. Many people left behind despite having tickets and unfortunately most of them will lose their flights. Don't recommend at all.

We were waiting for the boat Orange line at Guglie to the airport. We came at 16:00 to get the boat…read moreat 16:14. The boat came full and only 4 passengers were admitted. The crew said to wait for the next boat for 15 min. The next boat came in half an hour and again admitted only 5 passengers, the rest of us left waiting and we're going to be late for the plane. It's a terrible service, no one informed that the boat can be full and the passengers with tickets can be left behind. How can they offer the transport to the airport knowing that people can miss the plane? Don't use this service!

One of the reasons Venice is so magical is the fact that it's surrounded by water…read more In a city with canals in place of roads, it only makes sense that public transportation consists of watercraft. This vaporetto means "little steamer," after the city's original system of steam-powered motorboats, and takes visitors along the main canals, to the outer islands, and around the lagoon. Although often crowded, it's by far the least expensive way to get around (other than walking). Tickets are one price, regardless of the length of the journey. Last Sunday, my partner, our friends, family members, and I used this transport to take us to the island of Murano. The travel agency has given 2-day tickets for us. However, the rudeness of the staff, especially on Murano, who think that the Venetian dialect is the world language, and the difficulty in understanding which line to take to go where one wants. Utterly overcrowded to the point of being dangerous. We managed to get where we wanted, but the maps were very difficult to interpret. Too bad there is no alternative.

The main means of public transport in Venice is the vaporetto. There are numerous lines in all…read moredirections, so first remember which line your hotel is close to and whether you are going to or back from your hotel. The operators are mostly helpful so ask before getting on the boat. Don't worry if you get on the wrong one! There are a lot of stops and they tend to arrive every 10 minutes or so. It is way more economical and practical to buy multi day passes if you are staying more than a day. You will be jumping on and off them multiple tines per day. On board, you can only buy a day pass. For multi day pass go to a ticket office. A single trip ticket is 9.5 euros, day pass 25 euros, 2 day pass 35 euros and 3 day pass is 45 euros. For the airport, you need Alilaguna which requires a different kind of ticket, 18 euros per person. Water taxies and gondolas are pretty expensive, more than 100 euros.