EXCELLENT TRIP TO GERMANY, SWITZERLAND & AUSTRIA…read more========================== My husband and I booked the eleven day itinerary, but added one day to the beginning and two days to the end. Their website describes the day by day activities and hotels, so you can see the list there. I liked about half of the hotels, but some I would not stay in again like the Hilton in Central Munich, Germany. The breakfast was awful in my opinion and the one dinner wasn't that much better. Our room was alright, but the refrigerator didn't work. They brought an extra one that took up space on the floor. Since Gate 1 books your hotels you don't have control over their hotel choices. Our room at the Hyatt in Mainz smelled like mold, but the hotel kindly switched that room for us. I think my favorite hotel was the AC Marriott in Innsbruck. The food, rooms and location were great. Nadine Sandranowsky was our tour director for our small group of 24. She was great and always did a great job from start to beginning. I would recommend Gate 1 Travel as you do get more bang for your buck.

Update 2026 June 2: Gate 1 staff GSC reached out to me…read moretoday, who, apparently, had replied to me last year but I didn't receive. Thanks for reaching out.

Took my car here at the advice of the AAA roadside assistant guy…read more Needed a battery test and possible replacement. Be very patient - everything here requires a long wait. Battery is now charged and I hope it lasts. Guys (Tim and Lamont) were very helpful.

I have been a AAA member for several years and always received good service. So l made my vacation…read moreplans for this year with them. There were two parts to the vacation. Trip to Glacier National Park and taking the Rocky Mountaineer through the Canadian Rockies. The first part of the trip was vey nice at Glacier Park Lodge. The second part trip was a disaster. When we arrived to check in for the Rocky Mountaineer train we had no reservation. We thought since we made the reservation a year ahead there would be no problem. WRONG. The reservations were actually made on Via a Canadian Amtrak. We weren't even seated together no panoramic views. No first class dining or. Staying at nice hotels on the way. When we returned home we promptly called AAA Travel to report the problem. We have been calling the travel office for a month. No one calls us back. HELP. Rich Patrick

Randi is absolutely wonderful! Detailed & cares about your experience. She will take a personal…read moreinterest in your trip. Always available & knows what she's talking about. Highly recommend. I will always use RanJan Travel.

Randi is phenomenal ! She makes travel such a pleasure. she is very responsive and detailed. I…read morehighly recommend Ranjsn travel !!!

Global Travel Expert was amazing! They were patient, answered all my questions, and helped me…read morecustomize my trip perfectly. Their rates were great, and their commitment to customer satisfaction was outstanding. I'll definitely book with them again!

From the owner: Indian Travel Agency, Travel Agency, International Travel Tickets. Group Tour Packages, Vacation…read morepackages, Visa and Passport Services. Passport Photo. Emergency Travel Services to anywhere

If I could leave 0 stars I would…read more I had a very disappointing experience with AAA following a recent oil change. I recently had an oil change at a Nissan Dealership and I was informed that a previous service provider(AAA) had overtightened and stripped the drain plug, leaving me responsible for a $400 repair just to get my car back. I contacted AAA immediately to report the issue, but was unable to reach a manager despite multiple attempts over several days. I was told to call back, then told the manager was unavailable, then promised a follow-up call that never came. I was told by a worker there, believe his name was James that I should be entitled to a reimbursement if they're at fault. After finally speaking with a manager nearly a week later, I submitted documentation from the dealership confirming the damage. The next day I received an email stating my claim was denied because AAA did not have the opportunity to inspect the damage themselves. This was extremely frustrating, as I made repeated efforts to contact them but was unable to get a timely response. Overall, this experience showed a lack of accountability and poor customer service. I felt completely disregarded as a customer and will not be returning. I would not recommend this location to others.

I went to this AAA location for digital fingerprinting, by IdentigoGo. For starters, Colleen yelled…read moreout my reason for using this service. It didn't get any better from there. Instead of directing me regarding finger placement, she pressed my fingers onto the machine, wearing the rubber gloves. which she had on while servicing the person ahead of me. Colleen was impatient, condescending and unprofessional to me and to representatives of the company that sent me there, when I called them to verify their payment code. I've never written a bad review before, but I could not in good conscience let this go. If I could give this experience a zero, I would.

Lora at Jet Set Travel company planned our honeymoon trip to Secrets Cap Cana in the Dominican…read moreRepublic. From the first communication with Lora I knew our trip would be amazing, and it was!!! We were so busy planning our wedding, we really didn't have too much time to put into planning the honeymoon too. We put all of our trust in Lora. I'm so glad we did this, we could not have planned a honeymoon this spectacular on our own. The resort was great! Lora set up the transfers to and from the airport and they went so incredibly smoothly- every driver was on time or early in picking us up. Everything we did was a unique and wonderful experience. We were able to ate amazing food and truly relaxed. Every person we met was so so friendly and welcoming, people we would not have had the pleasure of meeting if we did not use this travel company. It was worth every penny. We are excited to use Lora and this company in the future to plan more trips for us!

From the owner: Jet Set Travels of Southampton Inc. has been in business for over 30 years. Our staff of…read moreprofessional consultants are here to guide you towards a Perfect Honeymoon, Anniversary Celebration, Cruise, Destination Weddings, Corporate Travel Services, and Escorted Tours throughout the World. Allow Jet Set Travels to make your planning hassle free. We know how to design everlasting moments and create fond memories. We're so confident we can give you a vacation like no other, we've taken price out of the equation. Find a better price...we'll match it! Our motto is - "We know where to book because we've been the

I booked a very expensive trip to Europe and the hotels were not the quality I was promised. The…read moreagent was not able to resolve this matter. Next time...no travel agent!