EXCELLENT TRIP TO GERMANY, SWITZERLAND & AUSTRIA…read more========================== My husband and I booked the eleven day itinerary, but added one day to the beginning and two days to the end. Their website describes the day by day activities and hotels, so you can see the list there. I liked about half of the hotels, but some I would not stay in again like the Hilton in Central Munich, Germany. The breakfast was awful in my opinion and the one dinner wasn't that much better. Our room was alright, but the refrigerator didn't work. They brought an extra one that took up space on the floor. Since Gate 1 books your hotels you don't have control over their hotel choices. Our room at the Hyatt in Mainz smelled like mold, but the hotel kindly switched that room for us. I think my favorite hotel was the AC Marriott in Innsbruck. The food, rooms and location were great. Nadine Sandranowsky was our tour director for our small group of 24. She was great and always did a great job from start to beginning. I would recommend Gate 1 Travel as you do get more bang for your buck.

Update 2026 June 2: Gate 1 staff GSC reached out to me…read moretoday, who, apparently, had replied to me last year but I didn't receive. Thanks for reaching out.

Marie listened to what we wanted for a 5 day getaway. She showed us many choices and explained how…read morefar they were from the airport and the amenities we would get. She also searcher for the best air fare and the time that was convenient for us. A wonderful experience and would recommend them to anyone.

Mary Foy when above and beyond not only planning my trip- but helping with all of the bumps along…read morethe way. My trip was too multiple stops in Europe and she helped me plan my travel in the most convenient and cost-effective way. My international flight back home was switched then delayed an entire day. From a different time zone, she was immediately on the phone with the airline and got me a new flight. Mary then followed up upon the issues, months after my trip until there was a resolution and I received travel points from the airline. Cannot express enough how dedicated she is and how happy I was with my experience. Will recommend to everyone!

Edith is simply amazing and has given me extraordinary service. I reached out to her with an odd…read moreissue recently and she jumped to help me out immediately. I am truly grateful, and delighted to recommend her for her talent, expertise and kindness! A friend highly recommended Edith to me.... I owe them a very nice thank you gift! Thank you Edith!

I worked at Delaware Investments as a secretary to 15 vice presidents in the Fixed Income…read moredepartment before I started my busines. Many of the guys would travel regularly. Edith at Elite travel would answer the phone with a smile every time I called and would have a proposed itinerary for a day trip to NYC or several days in Dubai in a FLASH! She was always mindful of what the company's stated budget was for hotels in various cities, provided visa paperwork when needed, and was available should someone need to switch flights or be experiencing a cancellation or other problem. If you or your company need assistance with business travel definitely give Edith a call!

If I could leave 0 stars I would…read more I had a very disappointing experience with AAA following a recent oil change. I recently had an oil change at a Nissan Dealership and I was informed that a previous service provider(AAA) had overtightened and stripped the drain plug, leaving me responsible for a $400 repair just to get my car back. I contacted AAA immediately to report the issue, but was unable to reach a manager despite multiple attempts over several days. I was told to call back, then told the manager was unavailable, then promised a follow-up call that never came. I was told by a worker there, believe his name was James that I should be entitled to a reimbursement if they're at fault. After finally speaking with a manager nearly a week later, I submitted documentation from the dealership confirming the damage. The next day I received an email stating my claim was denied because AAA did not have the opportunity to inspect the damage themselves. This was extremely frustrating, as I made repeated efforts to contact them but was unable to get a timely response. Overall, this experience showed a lack of accountability and poor customer service. I felt completely disregarded as a customer and will not be returning. I would not recommend this location to others.

I went to this AAA location for digital fingerprinting, by IdentigoGo. For starters, Colleen yelled…read moreout my reason for using this service. It didn't get any better from there. Instead of directing me regarding finger placement, she pressed my fingers onto the machine, wearing the rubber gloves. which she had on while servicing the person ahead of me. Colleen was impatient, condescending and unprofessional to me and to representatives of the company that sent me there, when I called them to verify their payment code. I've never written a bad review before, but I could not in good conscience let this go. If I could give this experience a zero, I would.

I am just writing to offer your company feedback on our recent trip to Italy. Unfortunately, we…read morewere forced to return back to our home in Florida due to the impending hurricane. We needed to prep our home, care for our pets and a senior member of our household. I informed your office by email on September 7th hoping for some level of consideration. I was not asking for a refund as I understand you cannot control natural disasters. However, I am disappointed to learn that as of September 13th I have not received a single response from your company. We are long time repeat customers that have spent thousands of dollars with Virgin/Gate 1. Other companies I have long standing relationships with such as Delta Airlines and American Express have both reached out with concern and assistance. We picked your company because we thought it was a company that offered a bit more personal service. I would not expect some standard corporate answer referencing a lack of trip insurance. However, I have not even received that response. Is this what I can expect from your company if I book another trip? There was no problem collecting the $11K we paid well in advance. Very disappointing. The trip was booked through Virgin Vacations but all of our documents and badges list Gate 1. The Virgin website also list the Gate 1 location in PA. So far nobody from either company has responded. I tried to offer this feedback on your website but the links are broken.

Global Travel Expert was amazing! They were patient, answered all my questions, and helped me…read morecustomize my trip perfectly. Their rates were great, and their commitment to customer satisfaction was outstanding. I'll definitely book with them again!

From the owner: Indian Travel Agency, Travel Agency, International Travel Tickets. Group Tour Packages, Vacation…read morepackages, Visa and Passport Services. Passport Photo. Emergency Travel Services to anywhere

Heather was outstanding! She was always willing to talk at anytime with my plans. She was willing…read moreto share some great ideas that helped us with what to expect, since it has been 30 years since I have been in the Magic Kingdom. I couldn't have done any of this without her suggestions and she was so kind and patient with me as well.

Louis did a great job planning the most magical trip. He scores us a very convenient hotel room…read moreclose to the skyliner.