The so called gentleman that I dealt with there was arrogant, rude, obnoxious, ruthless and a right…read moredown jerk! He treats HIS employees like they are his servants. I went there with a very simple fix on a tire. But I left and went to tractor supply and fixed my tire problem with an employee there that was what a GENTLEMAN should bring to the customer.

I was looking for a truck bed cap for my new truck and was told that T&T could order it for me. I…read moredid my research on what I wanted prior to stopping so when I stopped, Ed asked if I knew what I wanted. (Fiberglass or aluminum and if I wanted it color matched to my truck) Since I had already researched what I wanted, the process went quickly and smoothly. Ed placed the order and after the truck cap came in I got a call to arrange a date and time for the installation. The installation was done quickly and professionally and they washed it after the installation. I would highly recommended T&T to anybody looking for a truck bed cap. Excellent job, quality service, and the price was exactly as quoted.​

This place is honest. They don't try to get you for things you do not need. Fairly priced also…read more Usually gets you in within the week also

OK, so my wife wanted a jeep. We restored a 1993 Jeep YJ. A lot of work. We took it to Dave for two…read moreissues, and he worked it over and found a lot of stuff two other mechanics missed. He test drives, he listens to the machine, not a computer, and he has an eye for detail. He is a real mechanic that knows old machines. He also tells you what you need, and what can wait. I wanted to do a review because he took good care of us, but he does not need a review because his lot is always full. We waited a bit because I could tell he was fixing cars people needed, and we were not in a hurry and he knew it. It was not safe to drive, and he made sure it is. Very honest, very thorough, and no one else will wrench on this vehicle. Mark

My wife and I were driving thru Minocqua when we ran into car trouble. We were 300 miles from home…read morein a Mercedes on a weekend and thought we were stuck. Fortunately, we called Tom from Minocqua Auto Clinic and he saved us. Our AC compressor froze up and the pulley fell off causing the serpentine belt to come off. The car was not drivable and there are no parts for Mercedes in the North Woods. Tom was able to install a shorter serpentine belt and bypass the AC unit. We were back in business and made the 300 mile journey back home without incident. My local service guy was very impressed with what Tom did, he is a lifesaver. Don't hesitate to take your car to Tom, he will take good care of you!!

From the owner: When you visit the Minocqua Auto Clinic, you'll find that we offer all the great services you'd…read moreexpect from a shop like ours: brakes, mechanical work, and pretty much anything under your car. But the other thing you'll find here is personal attention from your technicians. We've been doing this for over 30 years, and we've learned that integrity and communication are the keys to creating trust. When you take your car to our shop, you'll know it's in good hands because you'll know who's working on it every time.

The guys at the Car Shop always do a great job for me and they stand behind their parts and…read moreworkmanship. They have a AAA rated shop and they support the Eagle River community. Keep up the good job!!!

The staff were very professional in scheduling my appointment and delivering service that exceeded…read moremy expectations.

* Found our truck online and received an almost immediate email and text response to schedule a…read moretest drive. We loved how fast and seamless their website and communication system was. * Justin was friendly, answered our questions, followed up over the weekend, and made the buying process easy. * We appreciated that there was no pressure when we chose to finance through our local credit union and purchase our extended warranty elsewhere. * Our pickup appointment was at 3:30, but we waited about 50 minutes before meeting with Jake in finance. Once we met with Jake, he was friendly, informative, and made the paperwork process smooth. * Our biggest disappointment was learning after closing that the truck only came with one key fob. We had asked Justin if there were two when we arrived, and he said he didn't know. Later, we found out the paperwork listed the $200 pre-negotiated discount as being for the missing key fob. That was never explained during negotiations. We had assumed the $200 was simply part of the purchase negotiation we had requested. Our local GM dealer quoted us $500-$600 for a replacement key fob, so this was frustrating. Had we known upfront that only one key was included, we would have tried to negotiate that separately. * By the time we finished, Justin was helping another customer, so we didn't receive a walkthrough of the truck's features before leaving or have a chance to ask any final questions to him. * Overall, we're very happy with the truck. The dealership is beautiful, everyone we worked with was friendly, and we'd gladly shop at Lenz Truck Center again. Better communication about the missing key fob and a more complete vehicle delivery are the reasons for our 4-star review. We left feeling disappointed by how the key fob situation was handled and wished the delivery had ended on a warmer, more complete note.

DO NOT BUY FROM LENZ TRUCK! Test drove a vehicle and when I told the owner we needed to think about…read moreit he became very rude. Tried to call back the same day to purchase and he increased the price by almost $1,500. Owner is incredibly rude and disrespectful and would not honor the price of the vehicle from earlier the same day. I would highly encourage anyone to avoid this dealership

Contacted Craig evening of Apr 12th, 2023, coordinated with him to pick up my un-drivable 2000…read moreDodge Ram truck which was in downtown Phillips WI. On Thursday the 13th, at about 4pm, Craig picked up and delivered the truck to my residence. Placing it inside of my un-attached garage. This is my second contact with Craig (2 weeks earlier he had towed my girlfriend's car from Phillips to a car dealership in Wausau WI.) On both occasions he gave prompt, courteous and excellent service. I would definitely recommend his towing company to anyone in the area.

my wife and I were on our way home and I hit a log that took out both wheels on the passenger side…read more If it weren't for him and his family towing the car and bringing us to the grocery store and then hotel, I don't know what we would have done. Thanks again Craig and your entire family for helping us out!!

I'm a bit biased here since my dad is the owner, however I do take my car here when it needs work…read more Extremely fair prices, a lot lower then you'd pay everywhere else, and he puts so much work in to make sure everything on your car is good to go. He won't make you pay for anything unnecessary, and does his research. I drive a 2015 Lincoln MKZ and every time I've gone to get work done there it came out working like brand new. He's a very caring and kind person and knows exactly what he's doing, if he just listens to a noise it seems like he knows what's wrong right away and he's usually always right on. This is definitely the best place to get your car taken care of in Minocqua for a low price and high quality

Low prices, high quality services. If you need auto repair, this is definately the place to go in…read morethe area.

I would like to complement Mike in service and his team. They quickly diagnose the problem with my…read more2019 Yukon XL and repaired it. I am now getting excellent gas mileage from 17 miles per gallon to 22. We will be back.

After a weeklong vacation over the 4th of July, my family & I were headed home to Central Illinois…read more After turning onto the road to start out 400 mile drive home, we heard a loud bang under the front of the vehicle. I got out & looked, and noticed a broken rod hanging next to the drivers side tire of our GMC Acadia. We SLOWLY drove to Parsons, HOPING they would be open on the Saturday of July 4th weekend.... Lucky for us, they were. And they fit us in right away since we were trying to get home. They quickly diagnosed the issue. The Service Advisor, Ashley, brought me out to the service floor & showed me the damage- Broken driver's side sway bar, plus I would need to replace the sway link AND Driver CV Axle. What was I going to do? I had to get home. It was a holiday weekend, I'm from out of state, and I HAD to get home. They could pretty much charge me whatever they wanted, because I was stuck. They basically had me bent over a barrel...... But here's the thing- They didn't try to take advantage of the situation! Ashley and the service tech told me that although they COULD fix it, they wouldn't be able to get parts until Tuesday. They also were upfront & honest and told me that although it is important that everything is repaired as soon as possible, I WOULD be able to drive home to Illinois SAFELY and have everything fixed there. PLUS, they gave me a parts quote with the replacement part numbers to make everything easier when we got back. I was thrilled just to hear that I was able to drive the car home. They were fast, friendly, & HONEST. And when they handed me the paperwork & my keys, I asked them what I owed- "Nothing. Just drive safe" was their answer. THANK YOU ASHLEY! YOU PARSONS OF EAGLE RIVER! The whole thing took you less than 20 minutes, but I will remember this for a lifetime.

I had a five hour trip planned to visit my 94 year old mom and needed an oil change. I made an…read moreappointment for a Tuesday afternoon. When I picked my car up, it was running really rough. I had no problems with my car before I brought it in. I had to go to work, so I drove it home (~11 miles) and over the next two days I drove my car a total of two miles. On Friday, the engine light came on while driving the one mile to work. It was 430 and I called and spoke with a woman who was the rudest person I've ever had to deal with. She asked why I didn't bring it in sooner, I told her I had to work. She basically said it couldn't be their fault because they just did an oil change which wouldn't cause the check engine light to come on. She didn't check with anyone on what might cause that. She said you can come in but we close at five. I had to travel on Sunday and no one is open over the weekend. I asked if they could stay until I got there because I wasn't sure if I would make it before five. She said no. I Paid someone to plug in a diagnostic unit, to find out IT WAS THEIR FAULT. THEY DIDN'T TIGHTEN THE DIPSTICK!!! Will never go there again...the woman on the phone should be reprimanded. Not the way to handle customers.

These guys are awesome! I called in on Tuesday for a quote. Called three other places, Minocqua…read moreTire was the best price. Called back fifteen minutes later ordered the tires, made an appointment for 11:00 on Thursday, drove out at 11:30 a very happy camper. Great customer service. Highly recommended!

Brian is always very helpful in diagnosing a problem and charging a fair price to repair! Great…read moreshop!

took my vehicle in after I got a quote from libke's auto for breaks was going to cost me 1,200.00…read moredollars. dropped my vehicle off fixed my truck the same day and it was only 80$ the most honest mechanics, I can find. i will recommend anyone who wants a second opinion on vehicles take it to these guys.