I had a flat it was good in 20 minutes I will come here…read moreevery time and now I work here it's too fun

Custom Offsets Review…read more I really don't know where to start with this, i was completely played by Custom Offsets, i got scammed bad! Each person i talk to their gives me a different answer and story. They don't care about their customers. I always had to leave a message and wait for them to call me back which doesn't which really pushes the edge of when they say they will call back by. Also even tho with the holiday, i ordered a set of 4 wheels and a suspension lift kit. The lift kit arrived within a week or less of ordering (December 6th) and the wheels were listed as in stock. Well that became apparent to be false. The 6th was a monday. My order rep told me even tho it had a long projection since it was just wheels and ceramic coat that it should, for no reason, take longer the 10days or so to arrive to my house. Then it was the 9th and i got no updates on the wheels heading to or being done at the ceramic shop so i called customer service. At first the guy said that it hasnt arrived yet from their other where house (didnt tell me where that was) but then said "oh wait i see it, yeh it just arrived today a little after noon give or take" and then went on to talk about it should get to the ceramic shop today and if not tomorrow(10th) or monday the 12th and might take a day to cure before shipment. I said ok and call ended. I then called on tuesday the 13th to see an update with my wheels and the lady i spoke to said they havent arrived there at all, i then told her about my 12/9 call and she miraculously found the order and said yes its here but still not sent to ceramic. Couldnt give me an eta on that or whats going on, but said it should be there by the next day. So i called later in the day the next day (14th), had to wait again for them to call me back and when they did they gave me the same exact thing i got the day before...order wasnt there yet then they found it then it wasnt at ceramic yet. And no one was willing to go and find out WTF was going on with my order. Its a simple order. Not hard to complete! I could have gone elsewhere that was a little cheaper and got my order by the 12th and taken it to a local ceramic shop myself but even tho he cut off my questions and calls short, i still tried to help out with my sales rep because they live off of commission. So then became the 16th, they must surely have it ready to ship by now...but noooooo, when i called they gave me the same shit at the last calls and told me the shipping label was made but because it hasnt gone out so they will change it to express shipping to try and help with the speed time. But that didnt work cause it was picked up on the 20th!! And was still Ground shipping!!! So now i wont get em until after Christmas. Update while writing this: my wheels arrived and were completely damaged. Chunks of the rim chipped, scratches everywhere, 3 out of the 4 had no packing. Boxes were already beaten up. The 4th wheel had minute packing that obviously didn't do anything. And they never return my calls anymore. Even last week, well before their Christmas break. Left messages. Logged my place in the call back. Their voice machine says average wait time was 1hr. Never got a call back and its been a week now. If i could give -5 stars i would. The total handling physically and technologically of my order was worst then a SF homeless mans shit bucket. And since i haven't gotten a response yet there may have to be other action for my refund.

Well first off, I purchased a brand new 2018 1500 Silverado from a dealer in Chilton. I then called…read moreCustom Offsets in Appleton to have a full build done on my truck because I had heard that's what they are known for. I ended up ordering a 4 inch BDS Lift with Fox Shocks -19 Offset Drop Star Rims and made it clear I wanted the rear offsets to match the front offsets, and they claimed it was a true to size lift fit (this was not at all true). It took roughly 2 weeks to get in and another week to schedule the lift install. My dealership had delivered the truck Monday and the lift was scheduled to be installed on Wednesday and finished by Thursday due to alignment issues is what Offsets had told me. They then called me Thursday and said that my dealership had given them the wrong information (which mind you, never happened). Needless to say, they were already behind because they hadn't called me until almost 4pm. Offsets claimed they were overnighting the new lift knuckles for Friday, but never kept in touch with me on the process or returned my calls from Thursday night to the next Tuesday afternoon. It wasn't until after my dealer had personally contacted the owner, had they finally contacted me back. And to top it off, through this whole situation they had horrible customer service and would never answer the phone. Next, I had told them NOT to post my truck on the Internet, or put their stickers all over my truck, but yet again, they did the opposite of what I asked. Also, in their video they called it a dealer build, which it was not. Finally, when I got my truck on Thursday the offsets were different from the rear of the truck to the front when I had told them I wanted them the same. So when I had called them back and finally got a hold of them to discuss why they didn't put spacers in the rear, they said it would take 4 to 5 weeks for new spaces to come in. So after paying a very large amount of money to get a custom look for my truck, they handled the situation very poorly and ended up taking about two months to finally get everything finished, when it should have been done in no longer than three weeks. Ultimately, I'm extremely upset with the whole process and I will not do business with Custom Offsets in the future, nor will I recommend them through word-of-mouth.

Long overdue review for a well deserved shop, they can take a Frankenstein car & turn it into…read moresomething presentable at a fraction of the cost. Other local shop options are rude & milk up cost. I only wish this guy was a mechanic, trustworthy & hard working, gives back rather then tries to take. Highly recommend!

On-Q Collision Center is fantastic!…read more Staff are very friendly and professional. They are experts at working with insurance companies. I recently hit a deer, and my car was towed there. They made everything very easy for me.The quality of the service and repair to my vehicle was top notch! If I need to have my car towed, or if I need collision repair, I have no question where I will take my business!

We had Trubilt Collison Center repair a few of our vehicles and every single time they go above and…read morebeyond. They communicate every step of the way. The second you walk in the door to give your keys to James or Tammy you immediately feel like part of the family and know that going forward they will treat your vehicle like their own. There's only one obvious choice for repairs in the Chippewa Valley and it's Trubilt Collision Center.

I asked them to match my color of my suv a bit closer then what they sprayed on it total wrong…read moreshade. They said it would be under their warranty and it would be covered cool. I get there and because its under warranty they were giving me a loaner of theirs but then they tell me I can't use it for work I couldn't take it out of state and I couldn't put very many miles on it. We'll that's just not going to work for someone like me who on average puts between 400-600 miles on a car per day sometimes more so keep in mind that if you need them to warranty anything dont expect to be able to go to work if you work out of state or need to put miles on a car their loaners are bullshit. I will say they did do a good job with the paint ( other then the color matching) and turn around was in a good timely matter but be sure to cheak and make sure your happy with their results before you leave or find someone else 2 stars for my experience with them for that