Excellent experience at multiple communities! Grateful they have many places to choose from too.read more

Stay away from this realtor. This is the worst place I have…read moreever stayed. Abernathy Park, in Greensboro, ran by this company. For starters the water pressure is low and the way they bill for the water is criminal. When I went to visit my family for 3 weeks, my water bill for that time period was higher? I was not even home. I submitted a request with 4 items on it after 4 visits from maintenance, I canceled the request. You have been to my house four times already and still have not resolved my issues They promise a full-size washer, but after 3 washing machines, I have never gotten more than a medium load for cold water and the hot will not do anything larger than a small. They keep wanting to switch the washer out- After the 3rd was delivered-the maintenance told me they know the machines are bad and he wanted to order me a new machine. This is hideous. Why did you not do that from the beginning, if you knew they were bad? I declined all maintenance requests going forward. What was fixed is now broken again. Recently, I put in another maintenance request when there was a foul odor in the apartment and how it made me sick enough to go to the doctor, and three days later, no one came to check my vents or air quality in my apartment. There is dog feces everywhere, the residents who do not have pets are forced to deal with this. Management does nothing about people letting their animals poop any and everywhere. They even stated to me when I complained that "They do not clean dog poop". The turnover for the apartments is big, people move in and out asap! Many even break the lease, as it is not a safe place for humans, only dogs! Let this serve as a warning. Management is unprofessional and shallow!! They had new roofing installed, and my balcony was full of debris, which I had to clean, but when they replaced the shingles on the office building, they put down tarps so the debris would not get on the grounds. Just like they do not clean dog poop, I see no where in my lease where I am responsible for cleaning trash that management leaves on the premises.

They don't answer phone call nor do they want to work with people utilizing vouchers. They are rude…read moreand liars. Their information is unreliable and blame the customers for THEIR mistakes. They have zero accountability. STAY AWAY AND RUN FAST. Other property managers are equally awful.

I am a current property owner and not an angry tenant and I would not advise anyone to use this…read morecompany to manage your rentals. They have a lot of excuses as to why they take so long to get things done and it's mainly because they have too many. The owners ( who keep them in business) are just a number and they couldn't care less about the time it takes to get your property ready for rent. Their communication is very delayed and they only have excuses as to why they take so long. There are several other companies that are great and this is not one of them. They don't value their property owners as they should but they are quick to argue about why they take so long to get things done. Their solutions to issue is "see the contract if you are unhappy".

Don't fix anything if you put in a maintenance request i have called and they don't call you back…read moreor even send out worke to fix stuff but they want you to pay rent on time

From the owner: Property Management Inc. provides expert property management services and solutions across four…read morepillars: residential, commercial, association, and short-term rental management. These four pillars of property management, as well as offering realty and brokerage services, provide owners with service options that build value and are unmatched in the industry.

One of the rudest customer service agents ever! We called to confirm the process of picking up the…read morekey at their office, and asked what else we needed to know. We were told we would needed to be there by 12 and would have 1 hour to tour the property that was 30 minutes away. We drove the 45 minutes there to pick up the key and were then told we needed $20 cash to tour the property'. There was no way we'd make it to an ATM and get back in time, so we offer digital payment, which they declined. Insane! What kind of business is this?!

Their listings are not updated. You'll wait for that phone call from them that never comes. You can…read morecall about all their listings and you'll always get the same answer..." the property is not ready. We'll give you a call. Better yet this is better..."come to the office and for $40 we'll give you the key to go look at it". You get to their office and you hear "oh sorry it s not cleaned as yet".

This summer I purchased a townhouse in a community managed by Property Matters Realty and already…read morethey're miles better than the company that managed the HOA I used to live in. Every time I call the office Sondra is extremely helpful with helping me set up draft and taking care of maintenance issues.

Really, a 1.5 star rating. Glad it's not just me. We have 2…read moredifferent properties unfortunately managed by Trey Helms and Property Matters Reality. One, they treat as GOLDEN. The other, they treat as SCUM. Both will million dollar plus homes. Why the double standard - Trey? One reason is the people managing. Laura Dyer almost created a Civil uprising in our primary neighborhood with neighbors so mad dog poop was thrown in driveways. Trey has been contacted many, many times about Laura. He even acknowledges wrong doing. Yet, he continues allowing her to diminish our neighborhood. We have landscapers cutting on private property, landscape owners showing up to my house because all the Property Matters Reality confusion. Frustrated neighbors and the list goes on and on and on. NetstCore Partners (Bill Talon) has been reached out to help Trey and Laura get our neighborhood back to it's pre-existing nature before they came on board. Active measures are underway with the North Carolina Attorney General's Office and Federal Trade Commission. Legal consultation pending. This is what you created Trey and Laura. Shame on you!

DO NOT DO BUISNESS WITH THIS COMPANY!!! They have charged me for services that were never done:…read morecleaning of the house, washing carpet after my tenants moved out. Failed to fix basic things to be presentable to potential tenants like changing the light bulbs, removing the rubbish from the property even though I paid for it to be done. Next, they have neglected to rent my house for 5 months after my first tenants moved out. The company claimed that the market is slow, people are not interested in renting my house. As the time went by, they lowered the rental price three time to "attract" potential tenants. The truth is their real estate agent didn't respond to potential renters' calls, texts. People who were interested to rent the house found my phone number and texted me directly, stating that they are interested to rent my house, but the listing agent does not respond to any of their requests. After this event, I fired Preferred Home Management company and rented the house myself within one week from placing an add. I leave in a different state than the house for rent is located and trusted that all of the above service were done as promised. Upon entering the house after 5 months on the market I could not believe that i paid for services that were never done. They committed fraud!!!

I would highly recommend avoiding this company. We had a rental and went 3 weeks in 90 degree…read moreweather with no a/c. Not to mention there was a roach problem we were unaware of and had to handle ourselves while in the unit. They also think we should have to pay $1300 on top of rent for listing the home early even though they didn't find someone to move in early. Every maintenance request I had to follow up on and I didn't even get an email or text response when I inquired about listing our rental so we weren't even sure they had done it. Do not move into their properties or use them. They do not value their clients and practice bad business.

Perfectly happy with rental my home through Niche Properties. The property manager has been…read moreresponsive and informative throughout the transfer from another company, the search for a tenant and keeping me in the loop of any issues that arise. Cleaning and repairs have been taken care of quickly and at a reasonable price. It became difficult to trust property management companies after a horrible experience and since I live so far away. After a few short months, I feel confident that Niche Properties conducts business in my best interest as well as tenants.

Wonderful experience with this firm. They went above and beyond and were friendly, knowledgeable,…read moreprofessional, prompt and great to work with!

The only reason we are giving this outfit one star is because we can't give them any less! We were…read morevery dissatisfied with these people, and would definitely NOT recommend them.

I have been renting apartments and homes for the last 16 years. I move around quite a bit for…read morework. I count on a rental agent to be honest and upfront, helpful and reliable. Sadly, once I signed a lease with Brown & Glenn, all of these descriptors no longer applied. Every maintenance request, and there were far too many to be the wonderful dream house they described, took multiple phone calls, and in some cases, a personal visit to the office to demand a response. The house had far too many structural issues for what they were asking for rent. The owners clearly wanted to sell and not long after the maintenance requests were ignored, the owners became abusive and started harassing us to make a commitment to buy their house. When the lease finally was about to finish, B&G was again only helpful at first when they thought they could get us to rent another house through them. When I found other accommodations, they all but disappeared. While the harassment continued. I would be very careful in selecting them, and have your home inspected by professionals before signing a lease. On the bright side, the situation helped me to find a much nicer place, in a nicer town and much nicer neighborhood, so it was a blessing in disguise,