I was recently shocked to find out how poorly this company treats its long time repeat customers…read more Over the last deacde, my family has spent nearly $10k framing art for our home and for gifts. No more. Not here. I have always paid 1/2 up front and 1/2 upon pick up. Yet, when I returned to claim my framing this time, I was informed that the store had made an error and the total bill had increased by 35% from roughly $1,000 to nearly $1,500. I had been telephoned 3x in 24 hours by the owner, reminding me that my framing was ready to be picked up. Not once, in any of those telephone conversations, did he raise the change in price. He left that to the employee behind the counter. I was given no choice. I also run a small business and do understand that employees make errors. When they do, our firm owns up to it immediately and the customer NEVER pays for our errors. Our average price point dwarfs that of Creative Framing, so mistakes are quite costly. As for the "honesty, integrity and loads of creativity" that Creative Framing advertises on their web site, I guess one out of of three is about par for the course!

Originally I visited Creative Framing because they're located in my neighborhood of Cos Cob and I…read morelike the idea of supporting local businesses. I have to admit, I was a bit hesitant at first, as I was accustomed to taking my art to my picture framer in Manhattan who always did incredible work. Upon entering I was pleasantly surprised to be greeted warmly by the young man behind the counter. It turned out he was the manager of the store and had over 25 years of experience working as a professional picture framer in New York City. The manager had excellent design and color sense, was very patient and made sure I was aware of every detail of the custom framing process. My custom framing job turned out great and I'm very confident that my valuable artwork has been properly preserved with acid-free materials and museum glass. I found my new framer!

Cas is a good man. Operating a camera shop these days isn't easy so I have a lot of respect for…read morehim. He may not have the best memory these days but he's a very knowledgeable and honest man. I usually find that very negative reviews on Yelp are usually by people that think the world revolves around them.

Not sure why there's such bad reviews, I've been here a few times and Bob has been nothing but…read morehelpful. The first time I came here I needed a camera fixed, he fixed it in a few minutes while I waited and didn't even charge anything because it was an easy fix. He could have easily kept the camera and told me it had a more serious and expensive camera and I wouldn't have known. After that visit I've had some photos restored, some pictures taken, and have bought 2 used cameras and Bob has always been professional, knowledgeable, and I've been happy every time. He's hard of hearing so you have to speak loudly, and his store is cluttered, but other than that I can't imagine why anyone would have a problem with him.

Roksana is truly one of the most reliable, creative and fun photographers to work with! She is…read morealways extremely patient and caring which leads her to capture and create truly unique moments in photography. Anything from family photos, to fashion week in NYC and in between, she excels at!

Always perfect!! A great memory of Ridgefield Photo Shop from days gone by. An incredible couple.read more

I have known Laurie Wright for many years. She has been my chosen family photographer having…read morephotographed my four children from birth through college years. Laurie has a unique talent in her ability to capture the authentic nature and beauty of her clients. The individual personality of each one of my kids lives in the framed images hung on my walls. I will continue to use Laurie throughout my family's life as I am certain, from experience, that her work only gets better as time goes on. Laurie continues to educate herself in cutting edge photography practices, attends classes and seminars and is a true artist. She is calm and fun to work with, competitive in price and can handle any challenge with professional competency. She's even captured the personalities of our dogs through the years. I highly recommend Laurie, she will exceed your expectations.

I was overdue for a decent head shot for my LinkedIn account and web page. I know Laurie through a…read morebusiness networking group and decided not to wait any longer. Laurie set up the appointment with me and emailed documents about how to prep for the session and some style tips. The session was perfect. Laurie explained the process and got me to relax. The pictures were sent to me only a few days later. I was very pleased with the results. I recommend Laurie for family photography also. She has a knack for pictures with children and pets too! Professional, thorough, and genuine.

Lindsay was our wedding photographer and I cannot say enough good things about our experience with…read moreher. She was with us all day, quietly recording the events of our special day with her unique and talented eye. She was so professional and thoughtful during our day. Her photo-journalistic approach meant our whole day was captured in beautiful pictures we will treasure forever. Lindsay also made sure to take the traditional poses we wanted and they turned out really well and the shots of the kids in our wedding were adorable, she really caught each of their personalities. I have nothing but praise for Lindsay and her work and I have received so many positive comments about the pictures from friends and family who have said they are some of the best and most creative wedding pictures they have seen.

I was delighted with the photos Lindsay took of my daughter's wedding. They really captured the…read morebeauty and joy of that special day. All the highlights were there and the shots included both formal and informal pictures. Lindsay worked tirelessly yet unobtrusively through the long day. Ordering photos from Lindsay's website afterwards worked like a dream and the photos arrived in England very speedily. A very efficient service. I highly recommend Lindsay Kennedy for anyone wanting to capture the essence of a special occasion.

Terrible all around. Ordered a product through alzodigital.com, paid for it via Paypal. 8 days…read morelater and my order status stayed the same: "Order Confirmed". Called the customer service number from the number on the website and gave them the order number I received in my order e-mail from alzodigital.com. Was told that is not a valid order number. Great. They finally found my order using my zip code and was then informed that they don't have the product and that I've been issued a refund. I had to ask when this happened because I have not received either an e-mail or a refund. Finally after some fussing around, the person on the phone said they dropped the ball, apologized (which, credit where credit is due there), and then initiated a Paypal refund. Overall, bad communication is what killed this. If the website had proper communication of inventory, the sale wouldn't have happened in the first place. If I had been communicated with promptly of the lack of inventory, I would have understood. In the end, I waited 8 days for a product to ship and wound up having to hunt down my own refund.

Products and customer service sucks. Warning labels should be on the website for HID lights. You're…read moregoing to need SPF 1001, plus full body covering for UV-C, oops, no protection for this. Long story short: They bill your credit card and then ship 3-6 weeks later. Not against the law, but a FTC violation of Master Card and Visa. Products do not perform as indicated on website. Owner Drew. then tries to screw you on their warranty and return policy.

I had a wonderful experience at this studio. Nataliya was wonderful to work with and the portrait…read morecame out perfectly. Thank you for making it so easy. Highly recommended!!!

Nataliya Lalor was amazing! She really captured our family perfectly. She was so patient and kind…read moreand really made us all feel comfortable. She is extremely on top of details and really helpful in preparing you for the process. Her quality of work is top notch and she is truly lovely to work with. I highly recommend her! Julie L