Soon after we decided to vacation in Europe, we were feeling the stress of all the decisions ahead of us. This was our first trip outside of North America, and it was difficult to get out of the starting blocks. When we found Rachel much of that stress quickly diminished. She made arrangements for our flights & rail, lodging, tour packages and helped us create an itinerary. She provided several options for each city we chose, and we never felt any pressure in making our decisions. Rachel was as detailed as we asked of her, and kept us on task when we needed it. We are confident she can easily adapt to any client's needs. She always did her best to answer our many questions thoroughly and timely. Rachel was our first travel agent, and she's indeed set the bar high and exceeded our expectations. We will certainly use Rachel for our next vacation, and recommend her to anyone for their travel needs. read more