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1 year ago

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New Jersey Perinatal Associates

New Jersey Perinatal Associates

2.7(53 reviews)
0.5 mi

So I was referred here by my OB for a routine 20 week anatomy scan, first pregnancy. I will start…read morewith the positive, when you actually arrive at the Livingston office, its actually totally fine. I didn't know I had to sign in, but but realized once I saw others do it. The front desk woman was nice, the staff member who brought me back for a weight and blood pressure check was nice, the sonograph tech Xena was kind and explained what she was seeing and assured me when I was nervous. She tried extra hard to get those pics of my hiding son so I didn't have to come back. The doctor who came in after and talked to me about my results was really nice. There was a wait for which they apologized as they were integrating a new system, but I can live with that. I also assume some women need more time getting those scans and so waiting for me is understandable in an office like this. So in person, great. Don't be afraid to come here, it really was worth it in the end. Just get ready for the potential of some administrative headaches when dealing with them over the phone. Getting this appointment was hard. My OB sent the referral to NJPA & told me I'd get a call soon. 1.5 weeks go by and no call. I confirm with my OB that they sent it. So I had to call NJPA and the woman I spoke to emphatically denied receiving the referral, told me should couldn't make my appointment without one, and sounded panicked because I was now not going to get my scan at 20 weeks which was a little nerve racking for me. She put me on hold and when she came back she actually was able to make my appointment, just at 21.5 weeks instead. Fine, I can accept that the referral may have gotten lost in the shuffle or maybe they forgot to call me. That amount of time doesn't make too much of a difference, but the complications just kept coming. 2 days later NJPA leaves me a message telling me that my OB requested I have genetic counseling which was news to me. My OB never discussed that with me, and it worried me. So far I'm having a low-risk, under the age of 35 pregnancy without complications and had extensive genetic counseling already at my fertility clinic. I call my OB & they say that they definitely did not order that for me, don't take the appointment. So I call NJPA back to tell them my OB did not order it but they pushed and literally said "Yes they did." The woman then proceeded to pressure me to take the appointment telling me that if I didn't that she would have to talk to her supervisor and I'd have to sign a waiver when I arrived stating I was refusing treatment, which is a scary thing to hear and I felt like I was doing something wrong so I took the appointment. I called my OB one more time about this, to literally triple check they really didn't order it. This time my OB's office said they would call NJPA directly for me to explain to them. They did, and NJPA got back to me and said the would cancel the counseling and I'd have to sign that waiver. When I got to the office, there wasn't even a waiver. All this to say, when you're scheduling these things, it's time sensitive and nerve racking, they gave me unnecessary worry. But once I got there, it was not an issue! Just some food for thought, if you get through the phone slog, you'll be fine!

The scheduling department is TERRIBLE! They need to revamp…read moretheir system and staff. We are dealing with patients who require empathy, support, kindness, and compassion. Not only do they lie about "calling and no one picks up" but they have the nerve to be disrespect when you call. I haven't made it in yet, but I will update that as well.

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New Jersey Perinatal Associates
New Jersey Perinatal Associates
New Jersey Perinatal Associates

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Verdoni Richard, MD - obgyn - Updated July 2026

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