Great sales for Black Friday but little help. Only one register open and there was a line The sale…read moreperson was friendly. I told her I forgot my flyer so I'm not sure if there were other discounts. She did not remind me to go to my app to get an additional 20% off my total purchase with a coupon. Disappointed

If you are familiar with Jo-Ann's than this might not tell you much, other than compared to the…read moremajority of other Jo-Ann's we've seen, this one is a pretty big! Besides that, they have a wide selection of fabrics, some yarn, and fun craft things.

By far the best customer service in Alpena. Staff are friendly, no matter how busy they are, they…read moregreet you, answer questions, and make sure you're taken care of.

Denise is a fantastic defense attorney. She was well prepared and just tore the prosecutor a new…read moreone. She was calm and factual. Her presentation to the jury was perfectly done . They didn't deliberate 20 minutes and came back with not guilty on all counts. You can trust her and count on the best defense ever.

Very good friendly service, they will go out of the way to serve you!!! I have service of intrnet…read morewith them for 4 years now no problems. thank you.

The WOST customer service EVER…read more My daughter and I spend two weeks a year at the Family Home in Michigan. This was our first year utilizing their service. When we arrived, it didn't work at all. We called for service; and the tech diagnosed it as a faulty router, and replaced it (the Service Tech btw was GREAT). He then came back, said he gave us the wrong router, and replaced it again. It almost immediately went down. We called, he fiddled with the router, and re-aimed the antennae.....it worked about 60% of the time after that, with frequent black-outs....but was enough to keep my teen-aged daughter happy As I have to work over my vacation, I was often forced to drive to Mio to a cousin's house to get a reliable connection. On the first monthly billing after returning home....This Company HAD The NERVE to bill me $100.00 in labor and service fee's for their faulty equipment. I've written them two letters and they refuse to respond. Beware. I'll most likely be using a dish next summer.....AllBand just isn't worth the hassle.

We used Alpena Supply for a bathroom remodel recently. Although the entire staff is super helpful,…read morethey let me down when only they could have fixed the issue. After waiting 4-5 weeks for a vanity/sink basin to arrive, as was planned, the sink casting was found to be defective when installing. Because of time constraints, tough decisions were made to make the defective piece somehow fit. This cost extra time and man hours. The staff offered to order a new piece which would have pushed the completion date out too far. When i asked for a simple monetary compensation, i was ghosted. I am very disappointed to say that the manager's response in the bath showcase is lacking. They are most happy to take customer money for inflated pricing but offer no understanding of unique customer satisfaction issues. Buyer beware.....

We have recently remodeled our kitchen and went to Alpena Supply for our cupboards and counter…read moretops. We were so lucky to have gotten Jeff Papin as our sales person! He was amazing. His ideas and suggestions were professional and spot on. He was EXTREMELY helpful and knowledgeable, he calmed me down when I had high anxiety and just went above and beyond. My husband and I highly recommend Alpena Supply and especially Jeff Papin!!