Today, Brandon Nichols and his trainee George came to clean my carpets and they did an OUTSTANDING…read morejob. They were friendly and personable; took great lengths at setting up buffers on the staircase landing so the hoses wouldn't scratch any woodwork; identified spots and stains I had missed from my dog and grand-pups ... it now all looks brand new yet is 10 years old. To say I am pleased is an understatement. Kudos to them for a job well done.

We were very pleased with the scheduler and friendly reminder the day of the work scheduled. Our…read morecarpet is very light and it looks like new again even though it is over 15 years old! The two technicians worked very well and expeditiously resulting in a job well done.

Cleanfreak cleaned my chimney and fireplaces today…read more I received a text and they arrived shortly after. The two gentlemen worked on both fireplaces at the same time. They were here about an hour and then they were done. For two fireplaces and a chimney, the value was good. I will utilize them yearly based upon the usage.

We hadn't had our chimney cleaned for two years and I was looking for a new cleaning company to…read moretake care of this for us. I found Cleanfreak using Yelp and read the positive reviews so I booked them for a cleaning. First of all, they communicated with me via email very quickly, and we got on the schedule right away. The owner emailed me and let me know the guys were on the way, which was very much appreciated so that I could plan my day. The guys arrived and were very professional and they did a great job, told me how much build up they cleaned and pointed out some things I should keep on eye on for the future with our fireplace insert. While they were here I got a quote on duct cleaning for the entire house since this place was a new build. I was so satisfied with their work, professionalism, friendly nature - that I booked the duct cleaning as well. It is so hard to find good service-oriented companies and I know I found our chimney sweep company for our annual cleanings. Thank you Cleanfreak - you are A+++ I will recommend you to my friends and family.

They were very helpful very kind. Have two small dogs worked around them. We're willing to have my…read morehusband help move TVs and furniture that they weren't supposed to move. Listen to us very helpful. Very happy with their service.

Prompt and courteous. Disclosed potential limitations of removing red wine stain. Successful…read moreresult. Very free w info on rug and carpet care, even considerations when buying rugs. I decided to use their cleaning at the shop, as that is more efficacious.

Spectacular job! We have used Straits Area Janitorial for over 20 years for home and business. They…read morealways do an excellent job and are knowledgable about all fabric and carpet types, Easy, honest people to work with!

From the owner: Water & Fire Damage Restoration, Tile & Grout Cleaning,Carpet & Upholstery Cleaning, Forced Air &…read moreHot water Baseboard Cleaning

Excellent job! Love the feel, look and smell of my cleaned carpets! Knowledgeable, courteous…read more Totally worth the expertise. Thank you! Lisa-Kingsley

He came in made a lot of reasons why he couldn't repair. First the piece I had was new (extra left…read moreover)and wouldn't match; the molding was brittle and would crack; the carpet had a bend in whiled rolled up and was ruined and a few others. He said he left his receipt book and couldn't write a receipt for the $150.00 service charge. I told him to send me one and bill me, he wanted his service charge now. I told him I wanted a company receipt for the service charge and for the amount of the job should he get it (quote) and once I received via mail,I would pay his service charge. I feel he didn't want the job but since he came out he would gouge a service charge out of me. A text message (paper trail) was sent to him requesting the above and he replied no charge,no invoice and get someone else. I would have used "" . I don't know the exact quote but his text covered what I just mentioned.

Called at midnight due to water damage causing my disabled mothers ceiling to collapse. Was…read moretransferred to the "manager on call" who didn't know how to properly hold and speak into a phone. When I asked if we had a bad connection as I couldn't hear him, he abruptly hung up! This was after he took my phone number in case we got disconnected, but he never called back. Additionally, what I could get out of the conversation was that the service is not actually 24/7 - so much for emergency help! Big fail! We went with ServPro in Ionia who followed up immediately and put my mother's emergency as a priority.

Very pore services and very slow. Work not up to par and substandard. I would not recommend them to…read moreanyone.

Get a second quote and you'll see why I only give these guys one star. Do your due diligence before…read moreany major purchase; you'll be glad you did!!

Do not hire 669 Heat! Please share!…read more We recently had a ductless AC installed in our home by 669 Heat. The installation was not in the location requested. Initially the installer tried to make excuses (the centre on the template was not the centre????). Then he admitted it was his first time installing this model and that he made a mistake measuring. I would have appreciated the truth up front. We do understand that everyone makes mistakes. We asked them to correct the installation. The manager came to the house and suggested we move our TV and speaker to make the installation look better. Not the solution we were looking for. A few days later another 669 Heat representative came to the house and it was quickly apparent he was there to get payment and not fix the problem. He was rude and when I asked him not to speak over me he escalated. He threatened to remove the unit and to take us to small claims court. All we wanted was a corrected installation. Please do not hire 669 Heat. They are unprofessional and engage in bad customer service and business practices.