Fixed my phone super quick, and very good service! Could not be more pleased with the experience I…read morehad.

i got hung up on for asking if there was another way DALE could help through the phone, an instead…read morei got hung up on, i call back an i get told i was being argumentative about asking, then i got upset cause your the manager an hung up on someone that needed help, then when i told her about herself an that a manger shouldn't talk to someone that way you got quiet after i said i was calling corporate.

Gregory was amazing! He explained everything so well and helped us get our stuff situated on time…read moreand whatever concerns we had he came to the best to ability to answer it and help our devices get fixed! We had got 2 new cases and phone plus a screen protector from there all because how amazing he did I will be coming back here for everything in the future with no doubt !! Thanks ALL ABOUT PHONES :)

Absolutely pathetic with the work they do. I went to get the top screen of my 2ds xl replaced,…read morewhich was the only thing that was broken, only to get it back with a cracked bottom and top shell, dust/dirty bits that are inside the stop screen, and the bottom touchscreen's touch not even working! I brought it back to them to get the bottom screen fixed, and after I got it, while it senses taps, the touches are never in the right place, even with me calibrating it multiple times. Absolute waste of money. Their student discount, is abysmal, and the service is just so bad. More things are broken getting my device back, than what was originally needing to be repaired. I recommend looking at another repair shop and staying away from this one as much as possible. Spend your money on a better service, and for those who actually deserve it.

suuuuuper late to this review but I got my phone screen replaced here a few years ago and it was…read moreone of the most efficient and professional phone repairs I have ever had. The service was excellent and that replacement screen never had a single glitch. Awesome service, anyone from Knox College reading this should for sure go here for phone repair.

From the owner: Here at The Phone Aholic, we specialize in Cell Phone, Tablet, iPad, and Laptop Repairs…read more We also specialize in Cell Phone Carrier Unlocking. Do you have an unused Cell Phone? Sell it to use for Top Dollar.

A quick shout-out to Rachelle for her excellent help this morning! She provided a lot of pertinent…read moreinformation about wireless phone chargers (which led me to purchase the one she had recommended), and was cheerful, patient and professional. So, thanks for the excellent customer service, Rachelle -- I genuinely appreciated it.

I made my normal payment on April 3 2020 like i always do at the first of the month. But now the…read morestore is saying they cant find my cash payment. Sounds like they have people working there that steal. I will NOT make another payment until this one is found. Will NEVER do business with them again.

In the past month we have had two technicians out at the house. Again i have been without internet…read morefor a few days and they can't come back out until Monday. This internet is so crappy. If you have a business you need to use internet for i would not suggest these guys unless you want to be close almost half the month at times due to the crappy internet. I would give this place a negative and not even a 1. You have to rate something though

I just wanted to commend the technician - Brandon - that came to repair my cable tv service today…read more He called before he came within the four hour time frame they gave me when I made the appointment. He covered his shoes before he came in to work. He had to replace the line coming into my house, so was up and down ladders and down in the basement, smiling and explaining everything as he worked. What a relief to have a no-hassle repair. Thanks again.

ANYTIME I see a retro store I'm going to rate it high even if it's a ripoff LOL. JK, but the price…read moreare kinda tough. Anyhow, they also sell new games and collectors stuff, even 4K movies! I love this place! But again prices are a little high. Anyhow, cool people there and cool place right down the street from Co Op Records, and Mr. Haney's Vintage Thrift store what more?!

I've been to this store twice to try and sell my Xbox. The first time they said I needed to bring a…read morecontroller to test it so they couldn't buy it. Why would a store that sells and buys console, games, controllers, etc, not have a test controller in order to test consoles and games? It makes no sense. The second time I went there I had brought a controller for them to use. Then they said it was turning on but it wasnt displaying on the screen. They pulled out another cord that they called the "test cord". The worker told me that "if this cord doesn't work then we know it's the Xbox because this is the test cord." They then told me it must be my console's HDMI port that is broken. The last time I used it, it was working just fine. So, I go home and the first thing I do is plug in the Xbox to test it myself. The console starts up just fine and starts displaying on my screen just fine. NOTHING WRONG WITH THE CONSOLE! I called the store and told them that I just got home and tested the Xbox myself and it was working just fine and told me I would have to come back tomorrow and try again. So now I've drove all the way through town on two separate occasions to try and sell the Xbox at their store and the expect me to do it a third time! Both times ended with me leaving the store upset and confused.

Just had one of the worst experiences while switching to T-Mobile at the Burlington location. Now I…read morehave many apps that do not work after paying nearly $200 to switch our phones. When I went back to the store for assistance I was met with rudeness and insulting comments. Do not use this location for any reason. The staff will take your money then find it amusing when your phone doesn't work. Can't believe they find this good customer service because I do not.

I'm old fashioned and like to pay my bill in person at places when I can. there are places I dread…read moregoing to every month to pay my bill, but tmobile in Burlington is not one of them! the staff is always very friendly and helpful to me. I mess my phone up every now and then and they are quick to solve my issues and even took the time to teach me how to use my new phone when I had to get a different one. 100 stars to all the workers there!