Questionable billing practices deceptive advertising and upselling you service which is not neededread more

I would like to start by saying Thank you Spectrum for sending me a $40 a month coupon for two…read moreyears after canceling your service a week ago to switch to Go Net speed. In 30 years with this company and paying $90 a month for the last 2 years I have never been offered a deal. After speaking with your customer service several times in regards to the compromised service I continually had, I was never once offered a reduced rate or deduction in my monthly payment. Now that you finally have competition, which I have gone with as of last week, you now send me this information for a lesser rate. As a consumer, it's insulting to know that I was treated this way and received this information after several attempts to remedy your faults with our systems. Iif anyone reading this review has any option to leave spectrum and go with another company I encourage you to do it . My decision has proved extremely successful in the streaming of Internet to my home services. #gonetspeed

They lie and do not know what they're doing. They tell you that you have to take a free Ipad and…read morewatch bundle to get a free phone. Sounded sketchy. Turns out they were partially free but they get you with the line charges. DO NOT GO THERE. If you want t-mobile, go to the Herkimer corporate store. They helped with the mess that New Hartford caused. By the way, my t-mobile service is great with great coverage. Spectrum kept dropping my calls.

I had an excellent experience at this T-Mobile location. I went in to get a new phone on my lunch…read morebreak. They had both the model of phone and specific case I was looking for in stock and the staff member helping me was professional and courteous. They transferred everything from one phone to the other without a hitch and I was on my way in under a half hour. I will definitely return to this store the next time I need something phone-related.

I can't say what a rip-off Frontier is to their customers. I was paying $163.42/month for phone and…read moreDSL internet. Service was constantly interrupted. So I decided to switch to Starlink and say goodbye to Frontier. Try to find the correct phone number on their website? Good luck! Finally found it after 10 minutes of searching. When I told them I wanted to cancel, they were going to reduce my bill to $24.99, which is over five times less than what I have been paying for how many years. They sent me the code to turn in my modem and power cords at the UPS Store (if I don't do it within 30 days, there is a $500 charge). Now they require a $50 restocking fee for an outdated modem that will end up in the trash! Then they tacked on another $8.19 for some other unknown charges. Final bill to disconnect: $221.61!!!!!! If Frontier tries to con you into their service, don't think twice, just hang up the phone!

awful loading plan i feel like i watch 3 people trying to figure out their job not boarding and…read moreshould be leaving clown show