After going to 3 other repair places that all told me that it would take a week or more to get a…read morenew screen for my iPhone 11 Pro Max I stopped in at Cellular Nerd. Eric was super friendly, answered all my questions, had the part on hand and got to work immediately. While I was waiting some lady came up and was being very rude. She claimed that Eric messed up her phone. He tried to explain that the part he replaced was defective. He refunded her money and offered to repair her phone again, but she continued to throw a fit and make threats. Eric handled the situation very professionally and even got my phone fixed in the middle of it. I will definitely take all my future phone repairs to Cellular Nerd.

Hostile Owner - Terrible Experience - Lost Hundreds…read more On March 11, 2026, I brought three iPads to Cellular Nerds for screen replacements. When I picked them up several days later, all three appeared to have new screens. BUT wait. However, during our drive to Disney on March 13 right after pick up, two of my three children began experiencing issues with their iPads on the drive to Orlando--problems we had never encountered before. One device had a broken, sticky home button, while the other refused to stay on and charge. After returning from vacation, I contacted the owner on March 25 to discuss these newly observed issues. The owner assured me the repairs were under warranty, apologized, and promised to fix them. When I dropped off the iPads on March 25, Eric, the owner, explained that a stepson or son-in-law had assisted with repairs and made several mistakes, again offering an apology. By April 9, Eric informed us that the home button was fixed, but claimed my child intentionally broke it which is a complete false claim. I asked if he and his son moves the buttons around when he fixes the screens he admitted yes. He also said the iPad that wouldn't stay on or charge likely needed a new battery, with no mention of possible water damage after review of second drop off. Weeks went by without any update, so we reached out again on April 17th. Eric then admitted weeks later he had forgotten to order the battery. On April 24--nearly a month and a half after our initial drop-off--I called Eric for another update. He then suggested the battery was not the issue, and the problem might lie with the motherboard. At that point, he recommended we consider purchasing a new iPad. A new IPAD that had a scratched screen and worked perfectly before the handling of Cellular Nerd. During our conversation on April 24, I politely requested a refund for the iPad that remained nonfunctional after repairs, even offering to return the screen he installed. Immediately after my request, the owner responded by yelling, using profanities and obscene language, then abruptly hung up. I called back right away to express my discomfort and disappointment with their disrespectful behavior, which was entirely uncalled for and unlike anything I'd experienced before. The profanity continued and hung up again. My wife tried talking to him and the behavior continued. My wife and I were so disturbed by Eric's hostility that we called and requested assistance from the Navarre police department to retrieve our devices. My elderly mother whom later retrieved the devices was also treated with disrespect. I am sharing this account to document our unfortunate experience transparently and clearly with Cellular Nerd, supported by our receipt and documented timed date stamps. We are out 100's of dollars and an IPAD that doesn't work. My son continues to cry about it and my family continues to be shocked by the owners disgusting behavior. We regret our decision to trust Cellular Nerd and will NEVER return.

Today I went to get my T-Mobile freebie. I'm really happy. I don't know about others, but I like…read morefreebies. The bottle is also really cute.

Best service! Always welcoming and eager to help! #1 in the area! Check them out! To top it off-…read morebest promotions and network.

I had my sons iPhone screen fixed at Sarges. A month later touch screen started acting up and…read morequality was horrible. It had no cracks and had not been dropped since fixed. Sarges refused to honor warranty. We then took to two other places for advice and both told us that this should of been fixed under warranty. They are dishonest and don't stand behind their service. I won't ever use them again.

Kat is amazing! My son dropped his iPhone 6s in the water at the beach while we were there…read morevacationing in Navarre. Kat was able to bring it back to life and even mailed it back to us in Dallas after the repairs. The customer support we received from Kat was second to none and she definitely went above and beyond to make sure that her customers were well taken care of. Will definitely return to Sarge's Mobile Phone Repair if we're ever in Navarre, FL again and need mobile device repair.

Charlie, the expert that helped me was very kind, patient and knowledgeable. I had trouble with a…read morenew phone and he took the time to figure out the problem, educating me as he worked, so I would know what to do should the problem reoccur. I have had no more problems.

Purchased a Pelican iPhone case from this location less than a month ago. Didn't fit the phone…read more They had the identical case, store-specific sticker, etc on the same exact item hanging on their wall. Cashier said "Since you don't have an AT&T account with us, and don't have the receipt, we can't return your item." To a degree, I totally understand that. However, with the same exact item, coded and stickered on the wall, I fail to see how they don't understand this is the same exact item purchased from their store. I'm not even asking for cash but for them to take the item (which is in perfect condition and not even used BTW..) and refund the cost to my card. Employees were nice enough, but this is simply bad company policy. I'd imagine they'd want to "Wow" me to bring me over from the dark side! (Current Verizon customer)

Excellent support! Great people. My go to for computer issues.......................read more

absolutely the best computer/cell phone place around for help and service. they went way beyond to…read morehelp me, sean and john, got me back and up after my major self imposed problem. kudos and thank you warren navarre