I thought my phone was fried, (dropped in salt water), but they were able to retrieve my data!read more

My Samsung s22 started acting up about a month ago--lagging, freezing, shutting down and…read morerestarting. I took it to Verizon to check it out, and they referred me to their online support. The online support told me a few things to try, but could not remotely access my phone at this point, but said they would call me back 4 days later (@ 4pm) after I'd done the things they suggested. They didn't call back, and I went back to the store. They then referred me to Express Mobile Techs. These people are truly AMAZING! After examining my phone, they determined it was the motherboard. After costs comparison vs a replacement with the s25, I opted to buy my phone from them. Taylor then spent a few hours (!) trying to transfer all my data to a computer for backup between the lagging, shutdowns and restarts and then transferred and setup my new phone for me. She was able to unlock some frozen apps and also retrieve text messages that my phone had deleted. Verizon would never have done all of this! Additionally, about 4 or 5 years ago, they were able to retrieve data from my husband's phone that had suddenly become a "brick" while he was working from home! I had forgotten their name and where they were located when my phone went bad. I'm so glad to have found them again and will refer all my friends! I'll be taking in an older desktop for some work soon! They truly are EXCELLENT!

Hostile Owner - Terrible Experience - Lost Hundreds…read more On March 11, 2026, I brought three iPads to Cellular Nerds for screen replacements. When I picked them up several days later, all three appeared to have new screens. BUT wait. However, during our drive to Disney on March 13 right after pick up, two of my three children began experiencing issues with their iPads on the drive to Orlando--problems we had never encountered before. One device had a broken, sticky home button, while the other refused to stay on and charge. After returning from vacation, I contacted the owner on March 25 to discuss these newly observed issues. The owner assured me the repairs were under warranty, apologized, and promised to fix them. When I dropped off the iPads on March 25, Eric, the owner, explained that a stepson or son-in-law had assisted with repairs and made several mistakes, again offering an apology. By April 9, Eric informed us that the home button was fixed, but claimed my child intentionally broke it which is a complete false claim. I asked if he and his son moves the buttons around when he fixes the screens he admitted yes. He also said the iPad that wouldn't stay on or charge likely needed a new battery, with no mention of possible water damage after review of second drop off. Weeks went by without any update, so we reached out again on April 17th. Eric then admitted weeks later he had forgotten to order the battery. On April 24--nearly a month and a half after our initial drop-off--I called Eric for another update. He then suggested the battery was not the issue, and the problem might lie with the motherboard. At that point, he recommended we consider purchasing a new iPad. A new IPAD that had a scratched screen and worked perfectly before the handling of Cellular Nerd. During our conversation on April 24, I politely requested a refund for the iPad that remained nonfunctional after repairs, even offering to return the screen he installed. Immediately after my request, the owner responded by yelling, using profanities and obscene language, then abruptly hung up. I called back right away to express my discomfort and disappointment with their disrespectful behavior, which was entirely uncalled for and unlike anything I'd experienced before. The profanity continued and hung up again. My wife tried talking to him and the behavior continued. My wife and I were so disturbed by Eric's hostility that we called and requested assistance from the Navarre police department to retrieve our devices. My elderly mother whom later retrieved the devices was also treated with disrespect. I am sharing this account to document our unfortunate experience transparently and clearly with Cellular Nerd, supported by our receipt and documented timed date stamps. We are out 100's of dollars and an IPAD that doesn't work. My son continues to cry about it and my family continues to be shocked by the owners disgusting behavior. We regret our decision to trust Cellular Nerd and will NEVER return.

This man is a fraud. He installed a cheap low-quality screen for $300 on my $1.5K tablet. After a…read moremonth, this screen came off and stopped working. When I brought him this tablet from Destin for diagnostics, he changed it , it's under 90-days warranty. He yelled at me and said that I dropped it myself, so the screen came off, but the screen was not broken . He closed the window of his truck and continued to scream . He has a mental problem, he can be dangerous. If you need a high-quality repair, contact Apple . He put old glue or simply did not degrease the surface. He's a fraud.

Hubby busted his phone on the pavement so bad that the whole corner was gone. You could actually…read moresee up into his phone & it would cut your finger when you tried to "swipe" yikes! We pass this cute little local business with the "quick fix" sign on the way to the beach all the time so we knew just where to go! We stopped in soon as they opened & they took hubbies phone with a quote of $240 plus tax to "quick fix" his phone in 3 hours or less! We left hubbies phone & went to brekkie, ran some errands & later, stopped back to pick it up. Boom chaka laka! It was indeed ready as promised and looks brand new! WOZA! Now I need to get mine done! Mine has a bunch of cracks but it's not near as bad as hubbies was. Support local. Will Return! Highly Recommend.

One star is too much, but they made me leave something. These pepole repaired my phone or…read more(supposedly did for $130) It stopped working less than a month later. Took it back and basically was told I'd have to pay again. I took it to a MUCH CHEAPER place, who upon opening it, found a small screw inside that was left by these so called repair people. Drop them and take your phone to someone cheaper, quicker and more reliabl. They're located inside Walmart on Creighton and Mobile Highway.

The kids that work here are super nice and knowledgeable. They were fast and efficient. Broke my…read moreiPad and got it fixed the same day. Will use them again!

Went in today to see about getting a phone fixed and the younger tech was helpful, polite and…read moreknowledgeable. Older tech interrupted our conversation and was rude and very unpleasant. I took my business elsewhere. Would not recommend.

I took my phone to Hector twice. The first time was a wonderful experience, he was very…read moreprofessional and I couldn't be happier. Just replaced the screen on my phone for me. Impressed. The second time was a nightmare. I found out the hard way regardless of the image he projects to you, he is actually unethical and dishonest. I went back to him to get the battery replaced in my iPhone. When I got the phone back he put the case back on it instead of letting me inspect it first like he did the first time. I thought it was weird but didn't think much of it till I got home. Then I saw that the screen was hanging off the phone! I could see inside the phone. I contacted him and he told me there was nothing he could do because it was "bent". Thing is I didn't even need the battery replaced. If he would have just told me there was a chance that he would destroy the phone and not be liable, I would of said no. But more importantly he purposely deceived me and knew he was giving me back a phone in which he couldn't get the screen back on it. He basically took my iPhone, which was in perfectly working order and nothing wrong with it at all except a weak battery, replaced the battery and ruined the phone. He destroyed it. And he lied about it on top of it. Do not go here because if he can't figure out what to do and ruins your phone, regardless of what he tells you, you're out of luck. He's a smooth talker and comes across as very trustworthy, so use at your discretion, you've been warned. Yeah you could sue as I was going to do, but it isn't really worth it for the cost to file a small claims. 2 stars for being great the first time. But like I said if he ruins your phone, it's not on him, it's on you. Take your iPhone to Apple, mail it in, or drive to New Orleans which is the closest Apple store. This is my 2nd bad experience with having an amateur tech establishment (Palafox Computers being the other one) in Pensacola area offer to make a minor repair to my phone and give it back to me ruined. And in the case of this one, he lied about it and tried to hide it by putting the case on disguising what he did. When I give someone my phone and it ends up in worse condition than what it was when you dropped it off, plus you paid them to ruin it, ticks you off just a little bit. NEVER AGAIN.

My daughter dropped her iPhone 6 and totally destroyed the screen. We were on vacation and didn't…read morehave a clue where to get it fixed. We first Googled Youbreakifix. It was after hours and we'd have to call back in the morning. I did another Google search and found iCracked. I requested to be contacted and within minutes was contacted by Hector. We quickly exchanged information and scheduled an appointment for 10a the next morning. Hector even called that morning to let us know he was enroute! Did I mention he came onsite!!! Absolutely great service. He was right on time. Performed the repair in out hotel room, all the time explaining everything he was doing. Great guy on top of the great service. Break your phone or tablet in Pensacola? Call iCracked and Hector. An incredible service and individual.

Great service and prices! Quick turnaround on my iPad screen replacement and home button repair!…read moreThank you, TechShell! I'm recommending you highly!

These folks have been in business for a long time and are very quick to repair whatever the problem…read moreis. We have called them when our phone or computer screen was busted and they were fast!