The people at the north branch (corporate) didn't know how to talk to an un-savvy senior smart…read morephone customer, me. These folks helped me change from my old Blackberry phone and out-dated plan to a more modern device and system, and have helped since with phone advice and answers. They even let me keep my second analog phone which my partner prefers. They helped me delete my hard line service and change into wireless and have saved me money and gotten rid of many of my tech headaches... I only hope the new team members are as helpful as the ones I first dealt with two years ago.

Went to the location on Baltimore in Kirksville because my SIM card was not working in my Samsung…read moreGalaxy. Employee Emanuel Raiford went above & beyond in trying to locate the problem. Long story short, he was able to get assistance and the problem was fixed!

I was on business in remote Southern Iowa. I needed to get an important fax out by end of business…read moreday on a Friday. I drove 25 miles from my resort to downtown Centerville. I was looking for your UPS, Post Etc. type store. Needless to say, I couldn't find one. I saw the US Cellular store nearby, and went in just to see if they knew of such a store. Kyle Tait was so friendly and professional he said even though they didn't fax as a practice, he would handled it. Along with Kyla Glover, both took the time to send it, make sure I had a receipt that it was sent. Coming from the school that I never walk into a store without buying something because they were so kind as to refuse pay for the fax, I needed a new phone screen for months, perfect timing. Old fashion service by Kyle and Kyla tells me all their customers are treated with great respect! Thank you again !

From the owner: Big cities. Small towns. Everywhere in between. Get access to the largest, fastest 5G network, with…read moremore benefits, more options, and the local service you know and trust.

AWFUL!!! Had been set up for 7 days and experienced bad connectivity in our area and returned the…read morephones and all the equipment at 7 days (15 day satisfaction guarantee) and i now have received bills for $458 and threatened to be taken to collections. after spending time on 611 with CS reps they offered no solutions. I went back to the store and asked for the manager and he said this problem was above his paygrade so he would call his RM and call me back. Never got a call. Don't go here - Up Date - The Store manager did contact me and sent me to a loyalty # and they took care of this right away. I just wish I didn't have to get the run around in the beginning. Eli, the store manager, was very professional and helpful.

Nice clean store with friendly good service! Joshua Boyd greeted us when we came in and was very…read morehelpful looking up our account, explaining our different upgrade and plan options, and made some helpful suggestions.

Jodi is great to work with, very knowledgeable, nice, considerate, and quick to resolve your…read moreproblem!

Poor service with even poorer product knowledge and management. Rude, disrespectful and better than…read morethou management and owners.

The lady that helped us was really cute I think her name was Kylie she married tho to bad she…read morehooked me up with a 16 pro max and new Apple Watch

I had trouble with a broken screen which led to other problems on my phone. Kylee was exceptional…read morein fixing the problem. She spent well over an hour to help retrieve all of the information on my phone. She was very patient with me and worked diligently to solve all of the issues that arose. Thank you so much Kylee for your great service. It is so good to work with such a patient and knowledgeable person.

I had a problem with my bill, came in and talked to Brennan. He called the customer service and…read morereally worked hard to help me. He nor I understood how the bill was being calculated. He stayed with it till he understood then he explained it to me. Great customer service!! Thank you Brennan for your help.

From the owner: Big cities. Small towns. Everywhere in between. Get access to the largest, fastest 5G network, with…read moremore benefits, more options, and the local service you know and trust.