I took my mom (96 yrs old) in for a new phone . Damian was so very helpful, kind, patient, and…read moreclear speaking. Mom was very happy with the transaction and felt valued. Great job Damian!

Very disappointed, what a terrible place to be employed by. Sitting in the store to collect my…read moreorder, 5 people ahead of me. An hour later down to three. One person handling everyone, I feel bad for her. This is my third time here to complete a purchase of new phones. First time around they didn't order correct phones. Worse experience ever!!

They were quick to get me in and be able to accommodate my schedule. They transferred files from my…read moreold HP Desktop to my new laptop for a fraction of the price someone else had quoted me. The work was good and exactly what I wanted. Guaranteed his work although hope not to have to use that for any reason which I have not yet as he did a thorough job. Said if I had any concerns to just contact him. Can't ask for any better service and customer service. Thanks.

It took 4 days to fix my phone which was supposed to be done the same day. They didn't have the…read morecourtesy to call me an say the phone wasn't done. I had to make multiple trips which could've been avoided with a simple phone call. Also I was quoted 1 price and was charged a different increased price even after the 4 day delay. Their response to this matter was "it's not our fault." I'd rather drive to Des Moines then give them my business again.

Got my iphone 8 plus repaired here and they fixed it but the screen would glitch so they did it…read morewrong. The screen activates in the bottom left corner. If I am playing a game it totally messes up especially in geometry dash. DO NOT RECOMMEND.

Whoever was working and i took my friend there to get his phone fixed and the worker was rude as…read morecould be. Never going there again!!!

He was fast and knowledgeable. Broke my and he had it done in ten minutes. I would go back to him…read moreif I broke my phone again.

Russell was the nicest guy help out 2 times within the last week. One time put a screen protector…read moreon my phone and fixed a PlayStation 4 console for me. Today he put in a new phone battery was just friendly and repaired it quickly. Thanks Russell!!

I am happy with the final results, but it took a lot of work to get there. I ended up contacting…read morethe National telephone line (I was on hold for 20 minutes). Then had the service rep reroute my modem return to a different office because I didn't trust sending the modem certified mail back to Kirksville... because I'm pretty sure nobody actually works there to sign for a package. I mailed the modem to Idaho and it was successfully accepted and my service was finally disconnected.

we have been CableOne/Sparklight since 1984. The service and tech assistance has been great over…read morethe years. But lately, our reception has been breaking up, especially on the network channels out of Iowa and Kirksville. a tech told us this was because Sparklight was receiving these channels thru a third party and then sending them to our cable box. He said they are working on the problem, but we have not seen progress in the past three months. really starting to consider streaming.