I have been using Verizon as my cell carrier for over 25 years. Whether it be a phone upgrade,…read morequestions, or service issues the staff has always been very knowledgeable and helpful.They once gave me a better plan for less money without me even asking for it. I have also been very pleased when calling for online technical support, or building issues.

Got a quote online. I was interested in signing up but decided to go in to the store as I like…read moredoing these things in person. Since I got a quote online, I went in knowing what plan I wanted, the phones, and knew the pricing. The manager did not want me to get the plan I asked for. I was very clear of what I wanted but I had to repeatedly tell him this. I had to keep telling him I was sure of the plan I wanted because he kept insisting I take the higher priced plan. He proceeded to start the process to sign me up, and when he gave me the quote and paperwork, it was made out to the most expensive plan and with a tablet I did not ask for, need, or want along with watches that I also did not want. I told him AGAIN that the plan he kept talking to me about was not the plan I wanted. I wanted the most "affordable" plan they have. I told him to please redo the paperwork to reflect the plan that I told him I wanted over ten times and to take out the tablet and other crap he added that i didn't want. He told me he would not do it for the plan I wanted. This is predatory behavior and I would not recommend anyone come to Verizon. He obviously wanted to make a sale and only cared about the sale and what he needed as an employee. He did not care for me at all as a customer or my needs. He understood exactly what I was asking for and what I wanted. But he decided to ignore me and my needs as a customer so that he could meet his goals. Imagine what he does to elder people or those not knowledgeable with this type of behavior or those who don't pay attention. NOT OKAY!!

They promised us a visa gift card for setting up service. Gave us a coupon for Samsung discount…read moreon product purchase. We don't want the coupon. We don't want to purchase anything. Pretty stinky to promised visa gift card and not provide it.

I had an exceptional experience with Frontier Fiber installation at my house yesterday. The…read moretechnician was thorough, personable, and made sure that everything work everywhere in my house and even outside the house on my property. He was there for three hours because they had to run cable from a neighbors pole up the street. Excellent service.

Randomly decides to perform "scheduled maintenance", with no email or mail notice prior for 4 and a…read morehalf hours. Absolutely unacceptable as a service provider to go down that long and without telling folks. Never had these kinds of issues with Frontier fiber. Cox Cable internet is terrible, has data caps, and horrible uptime. If they weren't the only hardwired service I could have, I would have switched a long time ago.

Worst experience ever i switched f4om frontier communications to cox my bill had so many hidden…read morefeess and add ons of course i called as soon as i discovered the triple increase after getting passed around dropedcalls all that frustration they informed me i had to pay all of it or be disconnected they never once told me about hidden fees deposits non of it i am paying it off and going to return there boxes no more cable first chance im dropping there internet i recomend. NOT COX CALL ANYONE ELSE ANYONE

the service here is so poor! My sister died in March, i personally returned all equipment and they…read morewill not turn off the account, I am getting new bills every month for new montly charges and finance charges, I have brought them a copy of the death certificate and they still will not discontinue the service I have called customer service a dozen times and today they tell me the account had been forwarded to collections for non payment. Unbeleiveable and unprofessional and disrespectful. She is dead she is not watching cable!!!! Stop the fraudulent billing now!!!! I would give a negative 6 stars but that is not an option

If we could rate with zero stars, we would. Called for a…read moreproblem with WiFi and the office not being able to make a connection to do diagnostics. Appt time set between 5-7 pm for a service call. We noticed a truck in the driveway, and waiting for someone to get out and come to the door. Looked out again and the driver was pulling away. Got a cancellation notice and a phone call later to Cox, we were told a phone call and text were made to us and no one was home. Not happy here.

Be very careful when they try to sign you up with incentives! I was supposed to get a free…read moreAmazon.com gift card. Now they are asking me what the code was from a month ago. Who remembers the code after everything was all set up! So I signed on with Dish and Frontier wireless in order to receive the gift card. I'm am actually on the phone trying to get my free gift card. The wait time on hold is ridiculous and you cannot cancel for two years or you pay a large fee!! I say if they record your conversation then listen to it because then they will get the code and the rep telling me all about my free gift card. I smell fraudulence and it stinks!!! They are now telling me it will take 2 to 4 weeks, I'll let you know? Still didn't get the gift card!!! Thank goodness I didn't get the gift card because then you couldn't cancel!! I changed service which was tough to do! They were pushy and rude! Not using your service anymore!

Once Again I have had the horrible experience to have to call Dish Network regarding a reoccurring…read moreproblem with one of my home receivers ( I have several receivers in my home) This one receiver constantly shorts out and the screen goes black. I have done everything as requested to fix this receiver via their phone reps and online help. I'm at the point now where I told them I Do Not work for Dish and should not have to fix their equipment !! I have asked for service and for the receiver to be replaced! Apparently my request is not acceptable! They have refused saying I should "troubleshoot" the receiver as instructed! How Many Times must I do this??? Now this company has the unmitigated gaul to say they will (one time only) send me another receiver for Me to Hook Up and if that wasn't the problem they are absolved from any further responsibilities regarding this matter. In my opinion Dish Network needs to immediately revamp their service before even more customers leave their network.

Internet was very good then out of nowhere its been dropping and they can't figure out what the…read morecause is for months on going can't wait to a new company moves out here

From the owner: Broadband Services, DSL Services, Telecommunications Servicesread more

No interest in performing service. No callbacks. Disappointing. Trying to give business to a small…read morelocal operation and came up frustrated.

I highly recommend George's TV. Recently, I had George's TV install 2 large flat screen TVs and a…read morecomplicated home theater system in my home. He programmed everything, explained how to operate the remotes. He didn't leave until everything worked perfectly. Bobby and his crew were always on time, knowledgeable and his price was very fair compared to the other companies that I spoke with. Dealing with the owner of a small family business makes all the difference in the world. . Brian S. Great Neck.

Went there twice, once for my wife's phone repair and another for new phone case. Both times…read moretreated with the best service and reasonable prices. Recommend them HIGHLY!

What a great experience dealing with Phonezone in Meriden! "Met" the owner did a great job fixing…read moremy broken screen. It was repaired the next day and the prices are very reasonable! There are many accessories in stock and they repair and sell all the major brands! Thank you,Met! Rich Burgess MIddlefield Ct