Walked into the store, was warmly greeted I have seen…read morecricket but never had visited I am glad I did super friendly helpful service I was inquiring about switching my brothers cell service the friendly guy took the time to explain to me all their plans and assured me I wouldn't be lacking cell service around here or Long Island after chatting with him he told me people (like my brother)might actually pay less They have iPhones they had those other brands too easy to understand prices I have to comment the friendly service compared to Verizion is a sure reason to switch. parking around these parts can sometimes be a hassle but I found a metered spot

From the owner: With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk,…read moretext, and data access, and no annual contract for cell phone service. Stop by our Pittsburgh store today.

I would highly recommend the North Versailles store. They were extremely professional and…read moreknowledgeable, making my visit enjoyable. They went above and beyond to ensure I was happy with my purchase. I will be shopping again in the future!

From the owner: AT&T, serving over 81 million wireless customersread more

BOTTOM LINE: Great service with friendly, patient and knowledgeable employees!! Cut my bill in…read morehalf and I can get weekly freebies!! LONG VERSION: I visited this T-mobile store because I wanted to switch 3 lines from Verizon. The store was staffed with Holly and Nicole at the time of my arrival. Upon entering, Holly greeted me with a friendly hello as if we had known each other for years! I had many many questions prior to switching the phones to T-mobile, ranging from coverage maps for areas in two different states, monthly TOTAL pricing, applications, backup and restore process, referral program, T-mobile Tuesday and demonstration of how to use a flip phone for one of the lines. My priorities was the pricing and for any military member/veteran YOU CAN NOT BEAT T-mobile unlimited everything pricing plan. I have cut my bill in half (plus I got an additional surprise savings for Black Friday), i was able to just swap the SIM card to keep our iPhone and Galaxy note and I GOT NEFLIX free! Holly and Nicole were just superb! I wish Iived in the local area so I can visit with them on T-Mobile Tuesdays! What a GREAT first impression!

I had a deeply troubling experience at this location involving an employee named John Kelly. During…read morea phone upgrade in 2024, I was asked to sign physical paper forms, which I later learned from the Cranberry corporate store are not part of T‑Mobile's authorized process. After signing, I discovered I had been placed on a plan I did not agree to, and my bill increased from $73 to $134. When I questioned the discrepancies, the employee became verbally aggressive and used profanity. I escalated the issue through T‑Mobile's regional management and Asset Protection, but no resolution was ever provided.Since then, I have experienced multiple public harassment incidents from this same employee, including one that resulted in a police report being filed. Another incident occurred recently at Walmart, where he confronted me again and made threatening statements. The responding officer was already familiar with him from prior incidents. I am posting this review to warn others to be cautious. I hope the franchise owner and T‑Mobile corporate take these issues seriously, as this pattern of behavior poses a concern for customer safety.

This is an authorized retailer store not a corporate store. Please save yourself money, time and…read moreaggravation by going to a corporate store. The MANAGER promises offers and when you receive your bill it is highly inflated! Beware!!

Great experience. Employees were knowledgeable and helpful. She actually helped me save money…read morerather than pressuring me into spending it

Tracfone is horrible. They drop calls randomly and forget texting. Customer service? Well,if you…read moreneed all day with nothing else to do, and don't mind going through hoops!!! They sell locked phones and don't state that it is locked! A real nightmare!

Worst store in the history of bad stores!! Don't know if it's the management, or the whole…read morecompany!! My elderly parents just purchased a new phone there. They were told that they would have to do all of the set up themselves as well as arrange their own auto pay. They've had to make several trips down for help, as they are elderly and don't understand technology, and were treated with complete disrespect! We are going to cancel vVerizon altogether because of this! It's worth the penalty!! Don't waste your time going here! This place needs shut down or remanaged!!! Just horrible!! Shame on all of you millennial snots there!!

I was looking to get a remote starter installed in my wife's car I work just up the street from…read moreAudio Phonics so I figured I would stop by on my lunch break when I pulled in I went into the store beside them first I came back out went up to the door it had a clothes sign on it I was looked in the window there were no lights on but no hours posted on the door so I turned around went back to my car unlocked it opened it sat down in it and someone comes and finally turns the sign to open nah sorry I'll go somewhere else

I had a compustar remote starter and drone mobile installed. All the features were not installed on…read morefirst visit. I made a second trip to have the features added. 1.5 - 2 hours later I was told work completed. Upon checking the system nothing was fixed. They stated they would call tech support the following week and let me know next steps. I did not receive a return call. I visited another installer who fixed the issue in less than 15 minutes.

It's always unfortunate when you break the screen on your phone, however my husband broke his…read morescreen and this place popped up. I'll admit, they were slightly more expensive than the quote I got from another store, but this place was worth the extra money. While we were waiting for the repair, they offered us complimentary drinks, I made the offhanded remark that I was fine, unless there was a specific drink, knowing that there wasn't. However, with me even realizing, the manager sent one of the employees next door to the store to actually purchase the exact drink that I mentioned. He walked in 5 minutes later and handed me the drink. It was so thoughtful. I was very grateful. While in there I told my husband we should get him a new case and screen protector. Then we were told that the price for the screen replacement INCLUDED a new case and screen protector! (I had planned on purchasing one!) The next time that we need a new screen, this will definitely be were we go. These guys know what they are doing, didn't take long, and there customer service is way above expectations!!!

I was quoted $500+ at apple to repair the back of my iPhone 16, as it was cracked. I was hesitant…read moreto get it repaired anywhere but apple, but I was quoted $100 here. I took the gamble and am so happy I did. It was efficient and cheap. It only took them 30-40 minutes to fix my phone and saves me hundreds of dollars. My phone looks brand new. I will be coming here with all of my electronic issues from now on!