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    Verizon

    3.0 (2 reviews)
    Closed 11:00 am - 8:00 pm

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    6 years ago

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    AT&T Store

    AT&T Store

    1.2
    (5 reviews)
    0.1 mi

    absolute worst at&t ever. Sarah needs to go immediately, she's rude, she's on her phone when you're…read moreasking her for help, she doesn't know what she's doing. She messed up my transfer once before. I've had her snap at me telling me it was my fault come to find out it was a mistake on her end. I had to call and report her one other time and it seems like i'm not being listened to. This location never answers their phone and i've had to go up to the store for a simple question!! I asked her why they ignored them and she said because sometimes they don't hear them. So I tried my theory, I was in the store, I was calling while I was there and I saw they had 4 people sitting on their personal phone NO customers but me and they literally did ignore all my calls. they just need new staff, their all lazy and don't deserve the job. I will be calling corporate again and showing them the proof I had on this experience.

    Customer service was not great from one of the employees there. Immediately when I asked for help,…read moreshe didn't look like she wanted to help me. She seemed impatient and frustrated with me. It made me feel dumb for going to the store for help. She "couldn't" help me so she let me use their phone to call customer service, and she walked to away. Once I was done with the phone call, I stayed to still figure out was wrong with my cell phone, and I got so frustrated that I left. I asked for her business card, and she said she did not have any. I feel like she knew I was upset, and didn't even ask if she could help me to figure out was going on. I work in customer service, and that was not great customer service. I know what good customer service is.

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    Verizon - mobilephones - Updated August 2026

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