Verizon

The guy working was the rudest person I've ever dealt with, walked out after a few choice words…read more Not sure how they stay in business. Went to the cellphone kiosk and they were half the price that the douchebag quoted me. Avoid the Fix at all cost.

I do NOT recommend The Fix for phone repairs. Went here to get my phone screen replaced last month…read moreafter an issue with the touchscreen, and the person who replaced the screen did not put my phone back together properly, causing my phone to be unusable if not on wifi, poor audio, no network signal, camera problems, and not being able to vibrate. The person who replaced my phone screen also did not address these issues when I brought them up prior to checking out as I did not have any signal after he "reassembled" it. He also did not issue any receipt. I had to take my phone to another repair shop (All About Phones in Iowa City - HIGHLY RECOMMEND) to put my phone back together properly. The person at All About Phones was able to determine that the person from The Fix didn't put all the screws back in, and the ones that were in were in the wrong spots. The aspect that makes your phone vibrate is now missing from my phone (phone will not vibrate without it - person at The Fix just didn't put that component back in). My antenna was not properly reconnected, so I had no signal, the camera and audio outputs weren't working because they were not connected properly and had the wrong screws in place interfering with their connections. It was not even properly sealed back together. Update: the screen the fix put on my phone has to be fully replaced now because it had so many issues with neon lines showing, ghost touches, dead zones where no touch would register, and being completely unusable. It's worse than my original screen that I had replaced. If I could give zero stars, I would. Will be trying to contact this company for a refund.

Best Buy Iowa City

2.2

(56 reviews)

•$$

Went to Best Buy in Iowa City/Coralville after going to Cedar Rapids Best Buy had such poor…read morecustomer service I left. A wonderful young man named, Melvin assisted me in the Coralville Best Buy. I told him the computer I wanted buy , he immediately went in the back and bingo! appeared with the computer. He was very helpful & knowledgeable. Everything was great. Then I went to the Geek Squad area to see about getting my old data transferred to the new computer. The fellow wanted me to leave it for 2-3 days. I said no way! When I bought computer direct from Apple in the past, they would transfer the data.....instantly right after the purchase. So, I left with both computers. If you're buying something.......get Melvin. Then if you need service go elsewhere.

Order a laptop online for a 45-minute pickup, 2 hours later. No status. Typical corporate…read morenon-action Amazon does better.

T-Mobile

1.0

Too expensive. Canceling is hell. I had a cell phone + watch bundle and switched to a carrier…read morethat costs only 25 percent as much. They only canceled my cell phone plan, leaving the watch line active. It took me a while to notice the account was not fully canceled, which cost me money for nothing (the watch line was On Hold since I had lost the watch). Then, they made me call back later to ask for a refund of my balance. After 5 weeks I noticed I hadn't gotten my refund back so I called yet again. Turns out you cannot ask for a refund until at least 30 days has passed after your deactivation. It had failed to process and they were waiting for me to call back. So now I should FINALLY have my meager refund in 2 days. I hope it comes. They are also refusing to send me the final bill. They say they can't. That is absolutely insane and sounds illegal to me.

From the owner: Visit the T-Mobile store in Coralville and discover America's largest, fastest, and most reliable…read more5G network. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 2439 2nd Street Suite 6 can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

Parametechs

I wish all vendors were as responsive as Austin at Parametechs. Within minutes of texting him, he…read moreresponded and arranged a time to fix my daughter's broken iPhone screen. He was professional, polite, speedy and provided a much needed service at a more than fair price. Great local business.

From the owner: ParameTechs. Your one stop shop for affordable Apple repairs, parts, devices, accessories, &…read morecustomizations.

All About Phones

2.9

(30 reviews)

•$$$$

Absolutely pathetic with the work they do. I went to get the top screen of my 2ds xl replaced,…read morewhich was the only thing that was broken, only to get it back with a cracked bottom and top shell, dust/dirty bits that are inside the stop screen, and the bottom touchscreen's touch not even working! I brought it back to them to get the bottom screen fixed, and after I got it, while it senses taps, the touches are never in the right place, even with me calibrating it multiple times. Absolute waste of money. Their student discount, is abysmal, and the service is just so bad. More things are broken getting my device back, than what was originally needing to be repaired. I recommend looking at another repair shop and staying away from this one as much as possible. Spend your money on a better service, and for those who actually deserve it.

Gregory was amazing! He explained everything so well and helped us get our stuff situated on time…read moreand whatever concerns we had he came to the best to ability to answer it and help our devices get fixed! We had got 2 new cases and phone plus a screen protector from there all because how amazing he did I will be coming back here for everything in the future with no doubt !! Thanks ALL ABOUT PHONES :)

Sprint Coralville

1.0

Went inside no on greatest me at all no one said we will be with you in a few minutes stood their…read morefor 8 mins like a ghost basically so if the first service is bad their service must be the same

UScellular & T-Mobile

2.8

(9 reviews)

We had a big issue with Costco AT&T plan after we had ported all our numbers over to AT&T. We…read moreinstantly regretted our switching to AT&T because the service was extremely poor. Brandon Sanchez at US Cellular was nothing but AMAZING! He stayed with for over 3 hours helping us undo our mess with AT&T. He was extremely polite, patient, and knowledgeable and helped us to switch back to US Cellular. Big applause! Thank you so much Brandon! You are amazing!

I went to this US Cellular store to get assistance with getting rid of a virus in my phone. I had…read moreto wait a while before getting helped. Staff was nice though and helped with my phone questions and problems. The store appeared clean also. Overall, average experience for a US Cellular store.

Shells Special Touch

I needed help with an apartment move put cleaning - Shell was super responsive- professional and…read moreaffordable- The apartment was cleaner after she was finished then when we moved it- it sparked... She takes great pride in her work!!

If you want someone who is reliable, pays attention to detail and takes pride in the work she does,…read morelook no further! She takes her time to make sure everything is clean and goes above and beyond. We are so happy after our house gets clean!

Scrubs Cleaning Services

(3 reviews)

Malinda, the owner, sent Nick over to do our one-time clean. He did a great job! Worked hard to get…read moreour large house done. Very impressed! Both Malinda and Nick were easy to work with. Highly recommend!

I feel like I'm always losing the battle of keeping my house tidy. Toy explosions. Laundry. Mail…read more Sticky fingers that seem to touch EVERYTHING. Did I mention laundry?! All the time. The first step to recovery is admitting you have a problem. And folks I had a sticky, disorganized, explosion of a problem. Enter Scrubs Cleaning Services. First, I adored that I could get an estimate on the Yelp app. Five local companies responded to me-- but ultimately Scrubs was who I chose. Second, the owner (Malinda) is so pleasant to work with. She provided tons of information via email, which is my preferred form of communication. I was scheduled the next week on my preferred day and time! Two wonderful ladies came-- Gwen and Marcia are freaking miracle workers. My house sparkles after their visits and they are very kind, professional people. Third, an invoice was emailed to me shortly thereafter. The pricing is on point and very competitive. It was exactly what we had discussed previously via email. And so it keeps going. If you have a problem, admit it. Call Malinda and Scrubs Cleaning Services. Get the sparkling house you deserve!

Iowa Dust Buddies Cleaning

IDB and Dibney did an excellent job on a rental house move out for me. High attention to detail…read more Very reasonable rate. Highly satisfied. Highly recommend. I'm not related to IDB or compensated to leave this review. I'm just very impressed with their service, value and quality.

From the owner: Commercial/ Residential cleaning services IDB Cleaning…read moreservices specialize on Commercial and residential spaces like yours. We offer one-time and recurring Commercial/residential cleaning services. All residential cleaning services include a full dusting of the entire space, scrubbing and sanitizing bathrooms, kitchen, living rooms, office and vacuuming, mopping all floors etc... but we also provide the service of cleaning trash bins and recycling bins. our commercial cleaning includes offices, breakrooms, hallways, lobbies, dusting all spaces, sweep, mopping, etc... Commercial/Residential move out cleaning When you’re moving out of a residential/commercial space cleaning is the last thing you have time to do. Give your place a final cleaning with our Residential/Commercial move out/ move in services. Moving is hard. Don't take on the cleaning too! we make sure that you are satisfied with our services and that you will love to be in your space. So if you ever in need of a cleaning company that is reliable, experienced, and quality driven give us a call or email us for your free quote today!

Zola's Housekeeping

Zola does a great job cleaning, has been very accommodating of our dog being around (and barky),…read moreand is a great value for the price! Definitely recommend!!

From the owner: Affordable personal housekeeper for anything from deep cleans to weekly housekeeping to regular…read morehousehold chores. I have over two years of housekeeping and cleaning experience and offer competitive rates!

Clean Queens, LLC

Clean Queens has now cleaned our home four times. I love coming home after they've been to the…read morehouse! The place is spotless (not easy in a household with three cats and two dogs), smells wonderful, and each time with amazing attention to detail. It's the small things that show they care about the quality of their work, like the way they fold the towels or toilet paper or make the bed or text a reminder the day before the house cleaning. I know it sounds like I'm easy to please, but that's not the case. I look for the details and am always satisfied. On the initial visit, they asked what I hadn't liked about previous cleaning services so they would be sure to pay attention to my particular preferences. That was a first. I highly, and without reservation, recommend Clean Queens PNW.

Brandy's A-1 Vacuum

3.7

(3 reviews)

Repaired the damaged electrical plug on my vacuum in one day. Honest, quality service. The man that…read moreowns and runs this business has been doing this for many many years- he'll tell it to you like it is.

Spent $150.00 cash to get my Electrolux fixed and got it home and the power still cut out, so I…read morebrought it back again, which is an hour drive, for him to fix it again. I called 2 weeks later and he told me he had difficulty getting a part. I called again 1 week later and the older guy got irritated when I tried to find out if the vacuum was fixed or not. He talked in circles, telling me essentially he wasn't able to fix it. I WILL NEVER TAKE MY VACUUM THERE AGAIN, STAY AWAY!!!!!!!!

Verizon - mobilephones - Updated July 2026

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Verizon

4.3

They are amazing and great people to work with. I appreciate the patience they give to anyone who…read morewalks in, and are willing to help educate and explain any thing about phones or phone plans. They helped me realize that I could just Verizon's home Internet service and save a lot on Wi-Fi compared to South slope for the same quality of service. They run out of stock a lot quicker than other stores, but I think because they had such a good rapport with the customers.

We messed our phones up and couldn't figure out how to fix the problems. As Verizon customers, I…read moretook the phones in and Tyler was GREAT! He was patient with my ignorance. He was very knowledgeable and got me straightened out in 5 minutes. He also found a way to improve our Verizon agreement that will save us money monthly! Excellent experience!

AT&T Store

3.0

(2 reviews)

Be very careful with promotions. It appears they made a mistake when I did a BOGO Free on Two…read moreIPhone 8plus phones. According to a customer service rep we were supposed to get a new line or change one? That was never discussed, my spouse was present. We feel lied to and will be switching very soon. Apparently the staff were too busy playing with fidget spinners and texting to provide accurate promotion information. I will pay off my phones, contract and move on. Very expensive lesson learned. Always deal with an adult, if there isn't one in the store be very careful.

Amazing customer service and knowledgeable people. They went above and beyond to help me fix my…read morephone issues and make sense of the options available to me.

TK Iowa

4.0

(12 reviews)

Bait and switch fee charges He says your fee is X amount. Thereafter if you talk with him he…read moreabruptly raises your fee for what he says is "training." He does not inform you in advance of the additional conciliation fee. He is a fraud and is guilty of deceptive business practices. Furthermore, he then exbibytes a mean spirited attitude apparently because he did not charge you enough in the first place. Beware, do not do business at TK Iowa in Iowa City, Iowa. You will get cheated the first chance they get.

I dropped my PC off and was told 2-3 days for a diagnostic. Four days later, I went in to check the…read morestatus. I was met with excuses as to why the work wasn't done, and asked to have my PC returned to me. I was refused. The jackass in the picture was the low-brow individual I had to deal with. Nonsense insults were hurled at me the entire time. He said that he could "kick my ass", and threatened to throw a TV down the stairs at me (see picture 2!). Then, when the police arrived, he told them I had assaulted him. I captured the entire interaction on video and was quickly able to prove him wrong. I did not receive my computer back until 6 days despite being told this would take 2-3. Get a work ethic, get your shit together, and learn to act professional.

RSH Legal

3.8

I called RSH legal to get initial consultation for personal injury accident. We worked with an…read moreinvestigator on the initial call. We spent an hour with this person and were told we would be called later in the week. No call. Contacted again and they said they would get back to us. We received a rejection letter without any reason of why within a few day. We went from expecting a call and got rejection letter. Very disappointing and would certainly not recommend anyone calling RSH for their services. They were a waste of our time.

I sent in a request for information through the RSH Legal website and received a call from Tim no…read moremore than an hour later. He was very kind on the phone and described to me what to look for as my situation with the other parties insurance company moves along. He was not pushy about anything and even told me that at this time I didn't need to hire him, but what to look out for to know when I should. There was no pressure from him to "sign up now." He was very thorough, very kind and very helpful. I highly recommend talking to RSH Legal if you are in need of representation.

Howes Law Firm, PC

I was in need of a divorce attorney, new to the area and had no one to ask for referrals. I just…read moregoogled divorce attorneys and Matt K. popped up. Called, got a consult phone call scheduled and I liked him and his questions to me. I felt at ease in my stressful situation. The other party was in another state and there were some delays on that end but Matt hung in there with me. He was patient and continued to walk me through the process. All in all, things got done in a timely fashion. It felt smooth. I highly recommend Matt K and his services.

Words do not begin to express how impressed I am in the work this firm has done for me, and the…read moredepths in which my gratitude reaches for this team- & namely in Alex. Alex fought on my behalf with a knowledge & passion like no other. He is personable, extremely knowledgeable, and conveys information in a straightforward but considerate way. When I had little faith in my case, he not only reassured me every step of the way- but completely restored my hope in my scenario. It is not an exaggeration to say that choosing him to represent me, was one of the best decisions I've made in my adult life. If you ever find yourself in need of legal representation - look no further than Howes Law.

Tractor Supply

3.0

(2 reviews)

i'm not one to usually leave reviews but this place was so incredibly frustrating. drove 45 minutes…read moreto get a gun safe & the first employee we asked was a young guy who didn't know the code so said "yeah i'm not messing with it" and walked away. didn't go ask another employee or find the code, nothing. then my boyfriend asked the older lady with glasses at the register & she said she'd ask someone to come over so we stood there for 10 minutes & when i went back to ask she huffed and puffed at me all irritated asking again. there is no one else in the store like seriously. so not only was the lady no help but she was rude. the only employee in there that was any help at all was the brunette young lady i think her name was Alicia. she tried her best and was super sweet but both safes either didn't have a key or a different customer changed the code. so in the end we drove 45 minutes for absolutely no reason.

Great customer service. Sheryl was supper nice and really helped me out. Loved dealing with her.read more

Famous Footwear

3.0

•$$

I was surprised to see many great deals on top named brands. The only thing I didn't appreciate was…read morewhen my fiancé was exchanging her shoes and one of the customer service reps gave so much attitude. I'm guessing he didn't want to work on a Sunday..The other rep was great though and unfortunately they didn't have my fiancé's size in their warehouse.

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