I had Verizon buy out my contract in 2022. Never received any type of communication and the…read moreT-Mobile debt collectors are telling me I owe $651. On top of that, the customer service representative calls me NAIVE. How unprofessional can you be? You assume I didn't try to take any action on this and just decide that calling me names was the RIGHT way? Nah, FUCK t-mobile.

I was in the T Mobile store Saturday evening at Hardy St., Hattiesburg MS and I received stellar…read moreservice from Trey and Erica. While Trey helped me switch my service from ATT to T-Mobile Erica graciously assisted a man that walked into the store. Erica offered to help him but he said he had never been in a T-Mobile store before and just wanted to browse. I must say this person that walked into the store made me feel uneasy. I felt he was there to rob the store or do something sinister. Please do what you can to make sure your customers and your staff feel safe from strangers. I rate my service and your staff with the highest rate possible. Glad I spent my money and changed my service.

The overweight Mexican male kept lying to me telling me they were going to fix my local tower after…read morethe phone never worked at my home. After 14 days they made me buy the phone that never worked and still won't unlock it because it wasn't on their network long enough. I hope the Mexican manager that runs t mobile here gets sent to El Salvador!!! I'm sure he's not legal with all the lies he tells

From the owner: Visit the T-Mobile store in Hattiesburg and discover America's largest, fastest, and most reliable…read more5G network. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 6136 Highway 98 West Suite 102 can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

I've returned to Batteries Plus numerous times because of their quality and dependable service…read more They are friendly and helpful. I really like their "lifetime" key fob deal--buy a battery replacement once and you're covered for life--no charge for subsequent replacements. Good folks.

I never do reviews but I had to. This business is TRULY AMAZING!!! I had them fix my broken Iphone…read moreand replace 2 watch batteries. Both services were top-notch as well as customer service was EXCELLENT at a GREAT PRICE!!! My phone even seemed to work better with this repair. I will be a continued customer. Thank you all so much!!!

I highly recommend this store for all of your electronic repairs. The staff was very helpful and…read morecompletely honest with me about my iPhone. This is where I will take anything that I need repaired.

Great customer service!!! I've used them once before. Second time was no different…read more Not out to get your money honest diagnosis of your phone.

Agree with Kristi! Don't slow down when you pass this store. Stopped by Sunday, Mother's Day, and…read morewas told i know just the phone for you. Never purchased the phone, but it arrived in the mail yesterday. Scary!

Don't even slow down in front of this store. They up-charge all Verizon services and equipment. Go…read moreto the corporate store west on Hwy 98 near Chic-fil-a. These people wanted $100 more for an iPhone 8 than the legitimate Verizon store. Total rip-off.

I've used them in the past and was satisfied. Recently though I took my computer in and they…read moreupdated what I needed but broke something else. The manager (Derek) gave me a bunch of stories and even lied to me saying that he saw them (the technician) unbox my computer ... but that wasn't true the technician unboxed the computer in the store with me present and I took the box home. I was hoping they could save me time. In the end it cost me more time and money. The manager did offer a 'compromise' for me to pay for the parts (~$400). Ultimately I ordered the part they broke (which cost me $47 not even close to his price) and fixed it myself. I won't be giving them any more business.

I had a laptop battery replaced. Screws are missing and when you close the lid the case separates…read moreand will not close again.

The service was beyond amazing. I cannot express it. There were so many options and good quality…read more We came in for a gaming computer with a budget of 1700, left with a computer, mat, and mouse for maybe 1800 or less. The value was amazing. I would wholeheartedly recommend this place, the staff was absolutely awesome.

We are very angry former Best Buy customers! We bought a Yamaha keyboard on April…read more26, 2026, which was damaged in shipment. We expected Best Buy to honor their purchase contract with us. We believed Best Buy was a reputable company that would replace the damaged keyboard, but unfortunately, that is not what we experienced. We hope you will be able to address the following issues. The Best Buy store policy is that it does not replace a keyboard damaged in shipment, but to only refund the purchase price in a gift card. We were instructed to simply use the gift card to rebuy the keyboard. However, when we reordered the keyboard on May 3, 2026, the price had increased by $30, just 1 day after we received the damaged product. We were told by Best Buy's "Experience Supervisor" that the increase in cost was our problem because the keyboard was bought from a 3rd party seller and Best Buy does not control those prices. We disagree. Best Buy accepted our payment for the product. We purchased it from Best Buy's own website. It is irrelevant where Best Buy obtained the item it sold to us! Therefore, the damaged keyboard should be replaced at the original price. This is an outrageous business practice! We have been unable to speak with a manager. The manager seems to always be unavailable in person. There is no point in speaking with the store's ineffective "Experience Supervisor." She is inconsiderate and ineffective. The manager is unavailable by phone. The phone is answered by AI and is unable to direct the call to a manager. An "agent" eventually answered, but was unhelpful. We emailed letters to the manager and to two company executives, but there have been no responses. We are very disappointed in our experience with Best Buy and have begun warning others to beware of making any purchase from Best Buy!