I've visited this location on a number of occasions and have always received excellent service. My…read moremost recent visit involved resolving a billing issue that required a visit to a local store (a requirement that was set by the support folks on the phone). Walter, the local store manager, assisted me with the issue, putting in a great deal of effort to resolve my billing issue, speaking with multiple AT&T corp representatives to do so. Five stars for Walter and his tenacity for excellent customer service!

I would like to give a positive shout out to Charles @ the US Cellular store in Elizabethtown, N.C…read more for the exemplary customer service he showed to me and my family on 4/14/2014. I am a long time customer of US Cellular (by far the best cellular company) and I was having issues with a recent phone that I received from the company which had nothing to do with the Elizabethtown store. US Cellular was more than happy to help with the issue and advised that I visit a local retailer so they could further assist. My Husband and Daughter went to the Elizabethtown store and Charles advocated on our behalf above and beyond the call of duty! He even stayed after hours transferring data from the old phones to the new phones. I believe in giving credit where it is due and Charles did an outstanding job for me and my family. US Cellular is a great company that prides itself with making sure that their customers are happy and I am definitely a HAPPY CUSTOMER!! Thanks again..... J. Graham

From the owner: Big cities. Small towns. Everywhere in between. Get access to the largest, fastest 5G network, with…read moremore benefits, more options, and the local service you know and trust.

Staff is very receptive and customer service oriented. Helped me with phone and internet service…read more Highly recommend

From the owner: Visit the T-Mobile store in Sanford and discover America's largest, fastest, and most reliable 5G…read morenetwork. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 3106 S Horner Blvd can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

Jason, at this store was more than helpful and accommodating than I am used to at my previous cell…read morecompany. So to have stellar customer service is something I appreciated so much. The manager, Brianna was so nice too. They took great care of me and I was a happy camper when I left. Now I hope this continues if I need further help in the future.

I was in this morning to just have service transferred to a new phone. Appeared service was…read moretransferred. I waited for 45 minutes. Left the store, returned because the new phone was not connecting and here I stand for another 45 minutes. Waiting is understandable but not twice in the same day for the same phone!

Worse experience ever!!! Came in to the Smithfield store with an emergency as my phone which I use…read morefor work and client access was not working at all. I have taken this phone in before with the same problem but no help. This time near tears and frustrated I came in again only to be treated rudely by an associate. Never have I been treated so bad by someone when I'm the paying customer. If Verizon trains their associated to be this way, I will be leaving Verizon.

Service was great and employee was very friendly and got what we needed done quickly and…read moreefficiently. I don't like to go to Verizon and other stores like it because it usually takes forever! This was quick and easy and we got exctly what we wanted done. thank you

Went there to ship a package overnight for a "family emergency". These nice people went above and…read morebeyond to get the package shipped after the final pickup had already been made. They personally drove the package to meet a UPS driver to get it picked up and it was delivered on time the next day. Great service!

Went there on a Saturday to get a car title notarized. Friendly and helpful people and a…read morereasonable price.

This must be the rudest, least helpful staff I've come across. Their response to every question is…read moreI can't help you with that, or you need to call customer service. So what are they there for? I even called corporate Customer service for assistance, they said the store should be able to assist me, they tried to call the store, and the lady at the store said, "We don't take those calls?" They need to be fired.

I don't usually write a review but I agree if I could give this store a 0 I would. Totally…read moreun-helpful sales person. Four salespersons were sitting down on the bench inside and look bothered by us when we walked in. The salesperson that asked to help us had a rude tone. Yeah I know covid has gotten the best of us but a little professionalism goes a long way.