Cove offers a wide variety of services for Residential and Business Customers. Check out their…read moresite to see what all they offer. Their Customer Service department is wonderful they are very patient, friendly and informative.

They have terrible service that instead of getting on the phone quickly with a person as in getting…read morecustomer service they waste your time instead, the only reason they get away with this is because people have little to no option. I strongly urge not to use them!

Moved to the Edinburg area and there are no choices so we signed up with comcast Xfinity. Internet…read moreworks but the worst services ever. I have a home laptop and their service said get a new computer, Armstrong worked fine for years, so sad. Then to top it off we have 2 printers in the house and can't get them to stay connected, again no human and no talking just chats that disconnect after 20sec pause. What happened to the human set up especially I am a new construction house.

This review is for Armstrong Internet service only…read more I think their cable prices are actually quite good for the area. Internet however, is another story entirely. Bad connections, useless modems (which they make you rent), service fees for the "wireless" feature, and a DATA CAP. They cannot control your NAT type either, which is absurd. I honestly cannot think of another company that data caps their internet, it's just ridiculous and really easy to hit the cap if you steam with any regularity or God forbid you're a gamer. Although their pricing is ridiculous, I found their customer service much more helpful than other ISPs in the area. Even if they can't do anything to help you, they do apologize and understand that tech savvy customers find their limitations irritating

Armstrong sends its customers email and direct mail notifications of how good their service is and…read morehow they have been uprading their network. PLEASE SAVE THE MARKETING EFFORT AND PUT THE MONEY INTO UPGRADING YOUR NETWORK!!!!! IT'S HORRIBLE! Internet connection fails for a few minutes several times a day. Armstrong always suspects the customer as the problem. However, after all of these years, and many, many escalations, the issues still exist and appear to be getting worse. After a career in telecom, I can assure you that the issue is capacity. I don't have many options in my area but as soon as I do, I will kiss Armstrong goodbye.

My internet was out for over two hours today. I phoned the CC customer service and the phone tree…read moretook my info and said a diagnostic was being run on my internet. After about 4 minutes an new recording come on and said they have high call volume and couldn't help me and then disconnected. I did this 3 times and got the same results. On the fourth time I got into a que that said the rep would use dual authentication when the came on the line. I got that message 5 or 6 times but no rep came on. After being on hold for one hour, my home security system notified me the internet was back up. Never did get to speak to anyone. No option to speak with a person was presented. Tomorrow I will start looking into alternatives to Consolidated Communications. I would not even give my experience one star but zero stars was not an option.

The sad demise of a once helpful and responsive company. Hours on the phone with people who do not…read morespeak English very well. I would gladly pay more if the customer service would come back to the United States