Just went to this store and nobody helped me for about 20 minutes. Once I finally got helped they…read morelet me know I was in the wrong store when they could've just told me if someone had been there to greet people and tell customers the protocol for being seen.

Absolutely the worst phone store ! Usually only 1 employee, even on Fridays and Saturdays !!!!!…read moreWaiting an hour, just to pay my bill !!!!

We bought a phone from this place after trading it in, looked very promising. And as much as I want…read moreto give this zero stars say Might deserve one just because for the first three days, it worked perfectly until... It on itself, broke and started doing stuff by itself. It shared our Social Security number With a Microsoft tech-support in New Delhi

Beware of the information you are given at this store!QUESTION EVERYTHING THEY TELL YOU, as they…read morewill promise you anything to make a sale!! Also, do not expect any help from T Mobile corporation when you are duped into losing money because you believed what you were told by some hourly sales clerk. Can't wait till we are no longer stuck with these liars, and by the way, watch every bill, they are usually wrong, in guess who's favor!

The sales person in the store tell customers to call the customer service number instead of helping…read morethem with their problems. I had a friend who took their router back to get some help and the sales person told her to call customer service and they would help her out. I had her go back in and I went in with her and got her support I told the sales clerk off and told her that since it was her responsibility as the sales clerk to help the customers not just tell them to call customer service I told my friend to leaver her broken router there and it's the company's responsibility to send it in. The sales clerk proceeded to tell my friend if she did that she would have my friend pay $500 for a new router. I proceeded to tell the sales clerk how could she get a return label without a phone or internet or a smartphone so how could she get a return label to send the router back. Now I see why this company has the lowest customer service ratings of any of the major carriers.

I'm not surprised by the many valid negative points in the reviews; however, Comcast/Xfinity is…read moreoften the primary or only provider in some areas, and as a multi-billion dollar company, they likely pay little attention to these reviews. They know that many residential and business owners rely on their unreliable service to stay operational.

-- Comcast Isn't a Company Anymore. It's a Joke…read more I've never written a review like this before, but Comcast/Xfinity has gone so far off the rails that people need to know just how completely broken and absurd this company has become. A tree fell and took out the cable line to my house. The internet went out--obviously. But over the course of SIX HOURS on the phone, across 16+ calls, not one person at Comcast could comprehend the basic, physical reality that no cable = no internet. Instead, I was subjected to the same loop of pointless "modem health checks" and pre-scripted resets on equipment that was literally not connected to anything. Think about that. Six hours of me just trying to say, "The wire is down." And them replying like bots. Over and over. I then went to the store in person, sat there for 30 minutes, and was completely ignored before someone finally talked to me. Still no help. Still no fix. Just more empty smiles and no accountability. This isn't customer service. This is a complete abdication of responsibility. Comcast has effectively ceased to operate as a functioning business. It's like the company was handed over to AI systems and the humans just walked out. No one is home. No one is in charge. There is no service, no care, and no reality check happening behind the scenes. I was forced to switch providers just to survive. But the level of incompetence and disrespect I experienced left me stunned. Comcast didn't just drop the ball--they launched it into the void and walked away. To Comcast/Xfinity: You are no longer fit to operate as a service provider. You need to be completely stripped of responsibility, restructured from the ground up, and replaced with people who understand what accountability means. Your systems don't work. Your people are unresponsive. And your entire model is collapsing under its own negligence. This wasn't a mistake. This was a message: You don't care. You don't serve. And you're not a real company anymore.

Easy and quick appt. Good pricing and friendly staff! I would definitely recommend this small local…read morebusiness and will definitely be using them again! My kids break everything!!

Chad is the best. I have used him multiple times and have never had a better experience. He…read moreabsolutely knows what he is doing and is a great young man also!