Ordered a phone, couldn't even get the address correct for shipping. Every time I go in I have to…read morewait 30 minutes just to talk to someone. Terrible.

the lady who helped me wasn't bad but it was entirely too loud and roudy in there the staff were…read moreconversating with each other like they were at a cook out. I had to call customer service in there because they took to long to get to me. and I couldn't even hear the operator over the noise they were making. this is a business not a party they need to be more professional there is no reason I shouldn't be able to hear on the phone

Went in to set up internet, but my area is not supported yet. I have been eligible for a phone…read moreupgrade for a long time now but had avoided going into the store because I didn't want to be pushed into spending a lot more money per month. Justin Butler helped me realize why Verizon is still and will forever be the best choice for mobile service. He was friendly, professional, and extremely knowledgeable. Walked out with a brand new phone and am only paying a few dollars more per month. He even helped me combine my streaming services and saved me money there. Best sales experience yet in a Verizon store, and I have been a customer for over 25 years.

I switched from sprint to Verizon because I had issues with the signal. I have been happy with…read moreVerizon so far however I got an Apple Watch and this location only had the 44mm available (I have a small wrist) I wanted smaller. They said no take it and we will order the smaller use this one until it comes in. Went back, Watch was the wrong one. They said don't worry it's our fault come back in a week. Called, nothing. Went back in they said oops too late you can't return it. The rep acted like I was trying to be slick and getting a new watch! He was like "it's used you can't switch it". Now I'm stuck with the most expensive watch that I never wanted and I can't exchange it! I can't even sell it as I owe more than it's worth. Don't go to this location. They give Verizon a bad rap. I do not recommend getting an Apple Watch from Verizon and especially not from this location.

If you come to this location ask for Chase! I came in today because the rep on the phone messed my…read morephone up real bad and also added a line unwanted. Chase was the besssttttttt and so much fun to talk to. He got my new pink iPhone all set up and ready to go! The customer service from him was honestly the best! Thank you Chase

The lady behind the register was an absolute nightmare. My friends and I had time to spare waiting…read morefor our table at Applebees so we walked over to this T Mobile because my friend needed to get a new screen protector. What should have taken 2 minutes tops took closer to 10 minutes because the immature cashier lady was on the phone ordering BOBA TEA for herself and her coworkers. She then got upset at me for testing out one of the folding phones. The only reason I was doing so is because I was bored, found the samsung folding phones interesting as I only have an Apple, and trying to pass time, which wouldn't have happened if she had been doing her job correctly. Not sure her name, the only thing I can describe is that she was african american. Do not go to this store.

I had an absolutely incredible experience!…read more The other day I was rollerblading when I fell HARD and ended up messing up my phone screen real bad. I looked for phone repair shops online and this place had exceptional ratings. Can confirm--if you have trouble with the screen of your phone, then this IS the place to be. The service here is actually that good! The lady at the counter, Mrs. Shelby, was upfront with the process, the cost, and the duration of time it would take to get my phone repaired which, for me, was a little over an hour. If you're having trouble with your phone, iPad, or console, I totally recommend dropping by and giving this place a chance!

Excellent service, easy to find. Highly recommended. Had iPad serviced and very competitive pricesread more

Every time I go in this place for help, the final cost is usually much lower than I anticipated…read more One time my phone wouldn't charge I thought The charging port would have to be replaced. It was only full of lint and they were honest about it and charged me a modest fee. Last time I needed help resetting some old phones he taught me how to do it and didn't even charge me. I will always go to one stop. For all my phone needs.

I went in to get my screen protector put on my iPad. The service was excellent and very fast. I…read morehighly recommend them for all your needs.

Don't ever take your electronics here I took my PS5 here to get it fixed you cant see the screen…read morewhen plugged in with confidence he said he could fix it only to give my PS5 back a week later they said they tested it but they didn't it had the same problem I turned it back in and waited another week he then said he ordered parts and in the end he said there's to much work done on it as an excuse if you couldn't do it you should have said it from the beginning that you couldn't fix and left it worse then when I got it that's what I get for going to a place with 1 star trash ‍

Paid $130 for a battery replacement for my IPad. The battery they supposedly…read more put in was no better than than the one I went in with. Does not hold a charge. Very dissatisfied, would not recommend.

Hi Tyler Smith and Clearwave fiber, it would be greatly appreciated if yourself and your team…read morerespects home owners! When a home owner posts a "No Soliciting" sign it tells salespeople, solicitors, and vendors not to knock, ring the doorbell, or enter private property to sell goods, request donations, or distribute flyers. It acts as a legal and visual boundary to deter unwanted visitors. While some solicitors (e.g., political or religious groups) may be exempt based on local laws, the sign generally empowers homeowners to report violators. I'm sure the woman the comments is not interested in switching providers. If opting out of marketing requires becoming a customer, just keep recycling the flyers. Seems like questionable policy to have. If I was her I would contact corporate to have address removed. Just a heads up to neighbors: even with a No Soliciting sign posted, Clearwave reps may still leave marketing materials and suggest signing up as the solution to stop receiving them.

I have had 4 major internet outages (lasting 18 to 26 hours) in the last 6 months. The customer…read moreservice is lousy and communication is very poor. They blamed a "third party" for the outages on all the outages and never really explained what happened. One of their excuses was a electrical pole was knocked down in Titesville Florida, which is over 50 miles way! We work from our home and this is NOT acceptable. And it was not that fast and throttled down in the early evenings! Now they want to bill me THROUGH my billing cycle for their crap service. Stay away!

Fourth time here during posted business hours and NO ONE is here. Y'all are the only place in the…read morearea. Very disappointed that you don't want my money. Hate leaving 1 star reviews but 4 times and y'all are even open? How are you still in business?????

I dropped off a Mac for screen repair was charged $202.23 at drop off on 9/12/18 was told 7-12 days…read moreto fix, well that 7-12 days turned into over 60 days being as patient as I could after they had my laptop for about 2 months they finally stated that they could not repair and would refund me...fast forward to 11-9-18 day I picked up unrepaired laptop, was told refunds take 7-10 business days to post well guess what nothing I've tried to message and no response, I tried calling and no one answers or they put me on hold. Thanks to technology I have all the conversations saved and now BOA is handling the claim for me to get my money returned. I WILL NEVER NEVER NEVER USE this establishment again and neither will anyone I know!!!!