Fastest and most reliable in my area. switched from spectrum and never looked back. If you are a…read moremore avid gamer with multiple devices I suggest a 3rd party high end router. they're basic one is great but can be iffy. most of these reviews are people not knowing how to setup their own routers or the ones from them or not knowing if it supports the size of the home. Highly recommended.

Took a few adjustments and while the lawn workers kept cutting the cable b4 burial, personnel from…read morei3 responded each time with professional demeanor and attitude.

HORRIBLE INTERNET!!! Slow internet speed, loses connection constantly and even after being a loyal…read moremember for over 5 years, they still jack up my monthly cost every 6 months. Called to cancel service and was given the run around. Transferred several times. Customer Service Rep named Sara wouldn't even let me speak...she continued reading through her script and then stuck me on hold for an additional 10 mins. DON'T USE THEM!!! GO WITH CHARTER COMMUNICATIONS!!!!

From the owner: CenturyLink offers a complete suite of broadband communication and entertainment services for…read morebusiness and residential customers. Residential services include reliable local and long distance home phone service, high-speed Internet including Wi-Fi, and satellite TV from DIRECTV - all on one monthly bill. For businesses, CenturyLink has a comprehensive range of flexible and integrated telecom and data communication services designed to help home offices, small businesses, medium sized businesses and enterprise business clients be more productive and communicate with their customers. Telecom solutions include local phone service and equipment, data services, long distance phone plans, Business-Class High-Speed Internet (DSL), mobile phone plans, satellite TV from DIRECTV, high capacity data network services, voice and data communication equipment and Managed Network Services (MNS). CenturyLink, the result of the merger of CenturyTel and EMBARQ, brings together two outstanding companies to create an industry-leading communications and entertainment organization. We operate in 33 states, with more than seven million access lines and more than two million broadband customers. CenturyLink believes that by focusing on the communities the company serves and by employing common sense and practical ingenuity, it is able to provide customers with a committed partner, dedicated customer service and innovative products for work and home.

I've had ATT for cell phone service many years but this is horrible what they are doing and they…read moredon't care about customers. They put my cell phone account under U-Verse. BIG MISTAKE. I HATE U-VERSE. I'm going to have to go shopping now and drop ATT service because they are f'd up man, I mean it. I have to pay them $550 for 2 months time. Does this sound right. when my bill was used to being $130/month. I used to love Directv until ATT bought it out. BREAK THEM UP. TOO EXPENSIVE AND awful services

AT&T keeps charging me for wifi service and non-return of equipment that was sent back MONTHS ago…read more They have sent my account to collections for something they should have received already received. I have called their support line and been assured by whatever agent I spoke to that the issue was corrected before I started getting daily calls from a collection agency where I have been charged for wifi service I had no way of even using as I had no AT&T wifi modem to use this service with as the replacement never arrived to me, just like the faulty wifi modem somehow got lost on its way back to AT&T. What an absolutely horrible company with godawful, lying customer service agents.

Toni and Vince are fantastic!! I came into the store to cancel my service, and came out with a…read morebetter deal Internet, also saved about $100 on my mobile by bundling them .

Tyrina was such a pleasure to spend an hour with upgrading to my new IPhone- thanks Tyrina !!read more

This company is sooo freaking frustrating. We spend a small fortune monthly to have TV and…read moreInternet. When I record a show, the recording timing on the Spectrum system cuts off the last 2 minutes of EVERY show. We had a really nice technician come to our home and fix the old refurbished box of equipment that they use. We pay full price and we get used/refurbished equipment. The DVR is out of sinc for the show times that are on the channels. They don't want to fix this issue for whatever reason. Why can't they get the shows sinced up to work with the recording of the the DVR?????? Spectrum get your SH*T together and FIX THIS ISSUE.....Sick of paying for a SH*TTY service.

Everything. Could not be more dissatisfied. I did the on line chat to see if I could get a lower…read moreinternet rate from the $70. It said no offers were available. So I cancelled. The rep said if we choose to come back I could for $30! Now you offer that. I'm currently trying to return my equipment. I'm 3rd in line. A rep told me it would be faster if I returned at a UPS store. For the time it took him to explain that, my equipment could have been scanned and I would have been on my way. I won't be back.

They always do a great job every time I have used them and for a fair price…read more Thank you guys for great service and speedy work!

Great same day service! I dropped my cell phone off to fix my cracked screen and they had it…read morefinished within the hour!

I have been using Gateway Fiber for many years now and have always found their service to be…read moreamazing, knowledgeable, and friendly. It's amazing what a few incidents of bad service can do to a guy's perception of the business. My hardware firewall, which sits behind their modem, is reporting up to 96.2% packet loss, with high latency. I submitted a service ticket 6 days ago and haven't received a reply, so I called them today. Rarely do I have issues, but the few times I have called in, their service has been amazing! That changed today when I spoke to Sarah, who was very dry and kept me waiting long periods between questions, such as "Can I get your phone number?" I mean, she would ask questions to which I would answer, and she just sat there silent. I asked her a few times if she was still there because she was in her own world. I gave details on packet loss, setup, etc., but she kept getting it wrong, and I had to explain again. I was just hoping that she could do a connection test from them to the modem. Then she was asking me about my router, but I kept telling her the problem is way before the router because of the way my system is set up: Modem-Hardware Firewall (in DHCP mode), then the router in bridge mode for wireless devices. Mostly silent, she still didn't seem to get it or be willing to do a connection test. What bothered me most was that she kept interrupting me until I got frustrated enough to tell her I would call back later. She was very dry, robotic, and terrible with the long pauses. As I said, GF has been phenomenal over the years, but between no response to my ticket, her unwillingness to respond without sitting there silently, and their new "AI Assistant" on the main line, really gave me a bad impression today. If I had been a new customer and had this experience with her, I would have kept my old service. I am thinking that if I call back in and hope for someone else to answer, I may be able to get some help.

These guys are amazing! Super easy install and excellent customer response. Highly recommend them…read moreto anyone looking to get away from Spectrum